Table of Contents
Advertisement
Troubleshooting
Reading/playing/viewing contents
Symptom
A book cannot be
read.
An audio file cannot
be played back.
Sound is not output. Increase the volume if it is set to low.
A picture cannot be
displayed.
Cause or corrective action
A book with copyright protection
cannot be read on any device other
than the authorized one.
If the book has an expiration date,
confirm whether the book has
already expired (
The Reader is authorized for some
different user.
Audio files that are not supported by
the Reader cannot be played. For
details on supported audio files, refer
to
page
44.
If sound is not output through
headphones, make sure the
headphone plug is firmly inserted in
the headphone jack.
Picture files that are not supported
by the Reader cannot be viewed. For
details on supported picture files,
refer to
page
A picture of large size may not be
displayable, and its file will not appear
in the list. Delete the picture file using
eBook Library.
page
55).
44.
Continued
156
Hide quick links:
Advertisement
Table of Contents
