Device Doesn't Work Correctly - 1&1 Homeserver+ Quick Start Manual

Problem
No network connection or
faulty network connection
1&1 HomeServer not
working properly or not
responding
Possible cause
No connection to the 1&1 Home-
Server
No Wi-Fi connection
Wi-Fi activated but cannot log in
Wi-Fi interference
No LAN connection
LAN connection working but
cannot log in
Device error

Device doesn't work correctly

Solution
Reconnect your device via Wi-Fi or LAN.
> page 12
Turn on Wi-Fi on your 1&1 HomeServer and on your device.
> page 13
Check the network key. > page 13
Avoid sources of interference, choose a different location.
> page 27
Check that the cables between your 1&1 HomeServer and
your device are plugged in correctly. Check the sockets and
cables for damage.
Check your firewall settings and make sure your security
software isn't blocking access.
Restore the device to factory settings.
> page 29
Restart the device. > page 25
21