Related Manuals for 1&1 AVM FRITZ!Box 7520
Summary of Contents for 1&1 AVM FRITZ!Box 7520
- Page 1 QUICK-START GUIDE 1&1 START NOW AVM FRITZ!Box 7520 / 7530 / 7560 / 7580 / 7590 4G XSStick LW1208...
- Page 2 Internet, telephone and more: YOUR 1&1 DSL Welcome to our 1&1 customer world! I am glad that you have found the internet package you were looking for from us. I am convinced that you have made the right choice! Here at 1&1 you can choose a connection to suit your needs, either with or without a minimum contract period.
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Page 3: Table Of Contents
Contents Before you get started ..........4 Troubleshooting ............18 Safety information Slow Wi-Fi connection Pre-requisites for a smooth-running service Sources of interference to the Wi-Fi Naming conventions and manufacturer’s information Accessories to improve range Technical requirements Restore 1&1 HomeServer to factory settings Check package contents Switch to DSL - connect before 8am ...... -
Page 4: Before You Get Started
Before you get started Safety information „ The 1&1 HomeServer does not have an on/off switch. As such, „ If moisture or liquid reaches the 1&1 HomeServer or 1&1 it must be possible to unplug the 1&1 HomeServer at all times. LTE-Antenne, it could lead to electric shocks or short circuits. - Page 5 Manufacturer’s information Always keep the 1&1 LTE-Antenne out of the reach of children. These instructions describe the 1&1 Sofort-Start (1&1 Start Now) „ Using the 1&1 LTE-Antenne as a toy can lead to injury. Small with various 1&1 HomeServers or the 1&1 BusinessServer. parts could be swallowed.
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Page 6: Pre-Requisites For A Smooth-Running Service
Pre-requisites for a smooth-running service Technical requirements Antenna location - with good mobile reception HSPA+ / LTE signal „ „ Place the 1&1 HomeServer with attached 1&1 LTE-Antenne 1&1 DSL connection in Germany „ (1&1 LTE antenna) in a location where you also have good mobile phone signal. -
Page 7: Check Package Contents
1&1 Telecom GmbH Elgendorfer Str. 57 56410 Montabaur Check the package contents In order to ensure a smooth installation of the device, it is im- portant that all accessories are to hand. As such, first check the 1&1 Kundenservice Telefon: 0721 96 00 contents of your 1&1 Start Now parcel. -
Page 8: Initial Set-Up
Initial set-up The 1&1 Start Now kit provides you with hardware that you can use to access the internet and telephone via a mobile phone connection before your DSL connection is switched on. Prepare 1&1 LTE-Antenne Step 1 SIM card formats In original size Take your SIM card from the envelope mini SIM... - Page 9 Step 4 To remove the SIM card holder, slide it backwards and then tilt it upwards. Step 5 Place the micro SIM card so the chip is facing downwards. The angled corner denotes the direction of the USB cable. Step 6 Ensure that the micro SIM card has been inserted correctly and does not stick out.
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Page 10: Set Up 1&1 Homeserver
Set up 1&1 HomeServer Step 1 Note: Only use the original po- Place the 1&1 LTE-Antenne in a USB port wer supply delivered with on the 1&1 HomeServer. The USB socket this 1&1 HomeServer! is located on the base or side of the 1&1 U SB HomeServer. -
Page 11: Alternative Connection - Wi-Fi Connection
Alternative connection - Wi-Fi connection ( wireless): Ensure that the Wi-Fi LED is illuminated on the 1&1 HomeServer. If so, press the “Wi-Fi” button. Connect computer via Wi-Fi Instructions by operating system (computer) 1. Turn on Wi-Fi on your computer. Follow Start >... -
Page 12: Enter Pin, Phone Number And Start-Code
Herzlich Willkommen bei 1&1! Zu Ihrer Sicherheit: PIN und PUK Mit dieser 1&1 SIM-Karte erhalten Sie Zugang zum Mobilfunknetz. PIN: Nach dem Einschalten Ihres mobilen Endgeräts werden Sie nach Legen Sie die Karte einfach in Ihr mobiles Endgerät und folgen Sie Ihrer PIN (Persönliche Identifikations-Nummer) gefragt. - Page 13 Step 5 Click on 1&1 LTE- / HSPA+ Antenne Weiter and then on (Continue) Step 6 Enter the four-digit PIN for the 1&1 SIM card into the designated field and then click Weiter (Continue) Step 7 1&1 Telecom GmbH For the following steps, you will need the Elgendorfer Str.
- Page 14 Step 8 Area code and mobi- le phone number Enter the mobile phone number (e.g. You must enter the full 01520123456) and the area code (e.g. mobile number into the 030) from the letter entitled „Ihre Zugangs- field. In the area code daten für die 1&1 Sofort-Start-Option”...
- Page 15 Step 11 Once you have successfully set up your con- Beenden nection, click on (Finish) You have now set up your device and connection via mobile. You can now surf the web and, once you have connected a telephone to the FON connection, or via DECT, you can also make phone calls. Please see the 1&1 DSL user guide, available online at www.1und1.de/handbuch-dsl, for information about how to set up additional telephones and allocate phone numbers, and how to change the network name and network key.
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Page 16: Connect Telephone
4. Connect telephone The telephone number, that you gave to or received from 1&1 when placing your order, will be set up for 1&1 telephone calls once you have entered the 1&1 Start-Code. Analogue telephone Plug the telephone cable (TAE) into the port labelled “FON”... -
Page 17: Find The Best Location
Find the best location If you have signal issues Step 1 Strong signal, good connection quality Open your browser, go to http://fritz.box, enter your FRITZ!Box password and press ENTER to confirm. Weak signal, poor connection quality Find a location with Step 2 mobile signal In the left hand column, click on “Overview”... -
Page 18: Troubleshooting
Troubleshooting Problem Possible cause Solution 1&1 LTE-Antenne plugged in incor- Plug the LTE antenna in again. Switch the USB port, rectly if possible. Device doesn’t work correctly Restart the device. No internet connection or Find a new location for your 1&1 HomeServer. Make sure faulty internet connection Poor signal there are no obstacles between the LTE antenna and the... - Page 19 Problem Possible cause Solution No connection to the 1&1 Home- Reconnect your device via Wi-Fi or LAN. Server > page 10 No Wi-Fi connection Turn on Wi-Fi on your 1&1 HomeServer and on your device. > page 11 Wi-Fi activated but cannot log in Check the network key.
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Page 20: Slow Wi-Fi Connection
Slow Wi-Fi connection Step 1 Home network overview Open your browser, go to http://fritz.box, This feature is available for enter your FRITZ!Box password and press firmware 6.88 and above. ENTER. Step 2 Click on Heimnetz > Mesh (Home network > Mesh) Measure speed with the 1&1 Control- Center app... - Page 21 Wi-Fi interference Place your 1&1 HomeServer away from obstacles and in a central position - this is a key requirement for ensuring you receive the best possible Wi-Fi signal. Remove objects that may interfere with the signal. „ Walls and floors (depending on the material, loss of signal from walls can be extremely high) „...
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Page 22: Accessories To Improve Range
Accessories to improve range Wi-Fi repeater (smaller distances) Wi-Fi repeaters receive the Wi-Fi signal emit- ted by the 1&1 HomeServer, amplify it and then transmit it to devices either via Wi-Fi or (depending on the repeater) via LAN. The Wi-Fi repeater must be positioned, so that it can effectively receive the Wi-Fi signal emitted by the 1&1 HomeServer (identified by at least three LEDs illuminating on the... - Page 23 Reset 1&1 HomeServer to factory settings Step 1 Save settings By restoring factory set- Click on System > Sicherung (System > tings, all settings, telepho- Security) in the 1&1 HomeServer menu. ne books, dial options etc. will be deleted. As such, it is important to save your settings and telephone books before restoring the...
- Page 24 Step 4 Completing the factory settings Click on Do not under any circum- stances unplug the device Step 5 from the power socket - it can damage the firmware. Confirm your selection. To do this, enter The 1&1 HomeServer is the code sent to your telephone or press a ready for use as soon as button on your 1&1 DSL router.
- Page 25 1&1 COMPLETE CONNECTION SET UP IMPORTANT: DO NOT DO THIS UNTIL THE DSL CONNECTION DATE!
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Page 26: Switch To Dsl - Connect Before 8Am
Switch to DSL - connect before 8am You will receive a 1&1 customer letter before your DSL connection date. It will tell you when your DSL will be connected. Connect your DSL cable before 8am on your DSL connection date. Login details (for DSL) Note: 1&1 Telecom GmbH... - Page 27 Step 2 Connect the DSL cable to the socket on your 1&1 HomeServer labelled “DSL” or FO N 1 “DSL / Tel”. Your 1&1 HomeServer will automatically configure itself for the DSL connection. The 1&1 HomeServer waits to receive the DSL signal, which will be sent at some point during the day, before 6pm. The configuration process takes at least 30 minutes once the DSL signal has been received.
- Page 28 Check it has switched over correctly Check whether your 1&1 HomeServer has successfully switched to DSL. Open your browser, go to http://fritz.box, enter your FRITZ!Box password and press ENTER to confirm. Your connection type is displayed on the overview page: Note: Problems with the switch If there are problems...
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Page 29: Recycling And Disposal
Recycling and disposal European directives and the German Electrical and Elec- When purchasing a new device from 1&1, you can hand in an old tronic Equipment Act (ElektroG) state that you cannot device of the same kind to our disposal partner Interseroh. Simply dispose of your old device or any of the electronic parts take along the disposal ticket included with the delivery of your included in the delivery in your household waste. -
Page 30: Help And Contact Information
Help and contact information Do you have questions regarding set-up? No problem! You can find lots of support here: FAQs You can find answers to lots of questions, plus lots of interesting tips and tricks, in our 1&1 Hilfe-Center at: https://hilfe-center.1und1.de Free telephone support If you have technical questions about a product, you can contact... -
Page 31: Free Email Support
Free email support User guide Our technical support and customer service team provide free You can download the detailed user guide for your 1&1 email support. We will answer your questions via email as 1&1 HomeServer online: quickly as possible, 24/7. Simply use the form in the 1&1 Control- Center to contact ... - Page 32 YOUR 1&1 USER GUIDE www.1und1.de/handbuch-dsl You can find detailed information about services and troubleshooting here: Telephone, home network Wi-Fi, cloud, security, email Manage your contract, 1&1 Control-Center Questions and answers MacOS X, Windows 10, iOS, Android The up-to-date, detailed 1&1 DSL user guide is always available online. It can also be downloaded as a PDF.