Doing so may cause a burst, an explosion, or fire when the unit is being used, serviced, or disposed of. Correct refrigerant is specified in the manuals and on the spec labels provided with our products. We will not be held responsible for mechanical failure, system malfunction, unit breakdown or accidents caused by failure to follow the instructions.
OUTLINES AND DIMENSIONS Unit: inch MUZ-HM09NA MUZ-HM09NA2 MUZ-HM09NAH MUZ-HM12NA MUZ-HM12NA2 MUZ-HM12NAH MUZ-HM15NA MUZ-HM15NA2 MUZ-HM15NAH MUZ-HM18NA MUZ-HM18NA2 MUZ-HM18NAH REQUIRED SPACE 4 in. (100 mm) or more when front and sides of the unit are clear When any 2 sides of left, right and rear of the unit are clear holes Liquid refrigerant pipe joint...
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MUZ-HM24NA MUZ-HM24NA2 MUZ-HM24NAH Unit: inch REQUIRED SPACE *1 20 in. (500 mm) or more when front and sides of the unit are clear 16-7/16 Air in 1-9/16 Air in Air out 2-holes 13/32 13/16 6-7/8 19-11/16 *2 When any 2 sides of left, right and rear of the unit are clear 3-3/16 33-1/16...
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7-2. PERFORMANCE CURVE Cooling capacity (at Rated frequency) Indoor intake air Wet-bulb temperature( F) Outdoor intake air DB temperature(°F) MUZ-HM09NA(H) MUZ-HM09NA2 MUZ-HM12NA(H) MUZ-HM12NA2 SHF at rating condition = 0.82 SHF at rating condition = 0.77 = 399 CFM = 399 CFM Airflow Airflow Outdoor intake air DB temperature (°F)
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Heating capacity (at Rated frequency) Outdoor intake air WB temperature (°F) MUZ-HM09NA(H) MUZ-HM09NA2 MUZ-HM12NA(H) MUZ-HM12NA2 Airflow = 406 CFM Airflow = 406 CFM Outdoor intake air WB temperature (°F) Outdoor intake air WB temperature (°F) MUZ-HM15NA(H) MUZ-HM15NA2 MUZ-HM18NA(H) MUZ-HM18NA2 Airflow = 463 CFM Airflow = 625 CFM...
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7-3. CONDENSING PRESSURE Data are based on the condition of indoor humidity 50 %. Air flow should be set to High speed. MUZ-HM09NA(H) MUZ-HM09NA2 (PSIG) (PSIG) 6870 100 105 (°F) 68 70 100 105 (°F) Outdoor ambient temperature Outdoor ambient temperature MUZ-HM12NA - MUZ-HM12NA2 - MUZ-HM12NAH...
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MUZ-HM15NA(H) MUZ-HM15NA2 (PSIG) (PSIG) (°F) (°F) 100 105 Outdoor ambient temperature Outdoor ambient temperature MUZ-HM18NA(H) MUZ-HM18NA2 (PSIG) (PSIG) (°F) (°F) 100 105 Outdoor ambient temperature Outdoor ambient temperature MUZ-HM24NA(H) MUZ-HM24NA2 (PSIG) (PSIG) (°F) (°F) Outdoor ambient temperature Outdoor ambient temperature OBH747E...
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Data are based on the condition of outdoor humidity 75%. Air flow should be set to High speed. Data are for heating operation without any frost. MUZ-HM09NA(H) MUZ-HM09NA2 MUZ-HM12NA - MUZ-HM12NA2 - MUZ-HM12NAH (PSIG) (PSIG) 58Hz 58Hz 75 (°F) 75 (°F) Outdoor ambient temperature Outdoor ambient temperature MUZ-HM12NA -...
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MUZ-HM18NA(H) MUZ-HM18NA2 (PSIG) (PSIG) 58Hz 58Hz (°F) (°F) Outdoor ambient temperature Outdoor ambient temperature MUZ-HM24NA(H) MUZ-HM24NA2 (PSIG) (PSIG) 81Hz 81Hz (°F) (°F) Outdoor ambient temperature Outdoor ambient temperature OBH747E...
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7-4. STANDARD OPERATION DATA Model MSZ-HM09NA MSZ-HM09NA Item Unit Cooling Heating Cooling Heating Capacity Btu/h 9,000 10,900 9,000 10,900 — 0.82 — 0.82 — Input 0.750 0.900 0.750 0.900 Rated frequency 59.5 79.0 59.5 77.5 Indoor unit MSZ-HM09NA MSZ-HM09NA Power supply phase, 208/230, 1, 60 Input...
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7-4. STANDARD OPERATION DATA Model MSZ-HM12NA MSZ-HM12NA Item Unit Cooling Heating Cooling Heating Capacity Btu/h 12,000 12,200 12,000 14,400 — 0.77 — 0.77 — Input 1.210 0.990 1.210 0.990 Rated frequency 89.0 90.0 69.0 77.0 Indoor unit MSZ-HM12NA MSZ-HM12NA Power supply phase, 208/230, 1, 60 Input...
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7-4. STANDARD OPERATION DATA Model MSZ-HM15NA MSZ-HM18NA MSZ-HM24NA Item Unit Cooling Heating Cooling Heating Cooling Heating Capacity Btu/h 14,000 18,000 17,200 18,000 22,500 26,000 — 0.78 — 0.86 — 0.89 — Input 1.17 1.60 1.64 1.59 2.63 Rated frequency 56.5 Indoor unit MSZ-HM15NA MSZ-HM18NA...
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7-5. CAPACITY AND INPUT CORRECTION BY INVERTER OUTPUT FREQUENCY MUZ-HM09NA - MUZ-HM09NA2 - MUZ-HM09NAH Correction of Cooling capacity Correction of Cooling total input Correction of Heating total input Correction of Heating capacity The operational frequency of compressor The operational frequency of compressor The operational frequency of compressor The operational frequency of compressor MUZ-HM09NA -...
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MUZ-HM15NA(H) MUZ-HM15NA2 Correction of Cooling capacity Correction of Cooling total input Correction of Heating capacity Correction of Heating total input (Hz) (Hz) (Hz) (Hz) The operational frequency of compressor The operational frequency of compressor The operational frequency of compressor The operational frequency of compressor MUZ-HM18NA(H) MUZ-HM18NA2 Correction of Cooling capacity Correction of Cooling total input...
ACTUATOR CONTROL MUZ-HM09NA MUZ-HM09NA2 MUZ-HM09NAH MUZ-HM12NA MUZ-HM12NA2 MUZ-HM12NAH MUZ-HM15NA MUZ-HM15NA2 MUZ-HM15NAH MUZ-HM18NA MUZ-HM18NA2 MUZ-HM18NAH MUZ-HM24NA MUZ-HM24NA2 MUZ-HM24NAH 8-1. OUTDOOR FAN MOTOR CONTROL The fan motor turns ON/OFF, interlocking with the compressor. [ON] The fan motor turns ON 5 seconds before the compressor starts up. [OFF] The fan motor turns OFF 15 seconds after the compressor has stopped running.
TROUBLESHOOTING MUZ-HM09NA MUZ-HM09NA2 MUZ-HM09NAH MUZ-HM12NA MUZ-HM12NA2 MUZ-HM12NAH MUZ-HM15NA MUZ-HM15NA2 MUZ-HM15NAH MUZ-HM18NA MUZ-HM18NA2 MUZ-HM18NAH MUZ-HM24NA MUZ-HM24NA2 MUZ-HM24NAH 10-1. CAUTIONS ON TROUBLESHOOTING 1) Check the power supply voltage. 2) Check the indoor/outdoor connecting wire for miswiring. 1) Before servicing the air conditioner, be sure to turn OFF the main unit first with the remote controller, then after con- firming the horizontal vane is closed, turn off the breaker and/or disconnect the power plug.
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10-2. FAILURE MODE RECALL FUNCTION Outline of the function This air conditioner can memorize the abnormal condition which has occurred once. Even though LED indication listed on the troubleshooting check table (10-3.) disappears, the memorized failure details can be recalled. Operational procedure The cause of abnormality cannot be found because the abnormality does not recur.
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Operational procedure The outdoor unit might be abnormal. Check if outdoor unit is abnormal according to the following procedures. Make sure that the remote controller is set to the failure mode recall function. 1. Regardless of normal or abnormal condition, 2 short With the remote controller headed towards the indoor unit, press TOO beeps are emitted as the signal is received.
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NOTE: Blinking patterns of this mode differ from the ones of TROUBLESHOOTING CHECK TABLE (10-3.). MUZ-HM09NA MUZ-HM09NA2 MUZ-HM09NAH MUZ-HM12NA MUZ-HM12NA2 MUZ-HM12NAH OPERATION Indoor/ Outdoor unit INDICATOR Abnormal point LED indication outdoor unit Condition Remedy failure mode upper lamp (Failure mode / protection) (Outdoor P.C.
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NOTE: Blinking patterns of this mode differ from the ones of TROUBLESHOOTING CHECK TABLE (10-3.). OPERATION Indoor/ Outdoor unit INDICATOR Abnormal point LED indication outdoor unit Condition Remedy failure mode upper lamp (Failure mode / protection) (Outdoor P.C. board) failure mode recall function (Indoor unit) recall function...
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MUZ-HM15NA MUZ-HM15NA2 MUZ-HM15NAH MUZ-HM18NA MUZ-HM18NA2 MUZ-HM18NAH NOTE: Blinking patterns of this mode differ from the ones of MUZ-HM24NA MUZ-HM24NA2 MUZ-HM24NAH TROUBLESHOOTING CHECK TABLE (10-3.). The upper lamp of the Indoor/outdoor Outdoor unit OPERATION Abnormal point LED indication unit failure Condition Remedy failure mode INDICATOR...
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NOTE: Blinking patterns of this mode differ from the ones of TROUBLESHOOTING CHECK TABLE (10-3.). The upper lamp of the Indoor/outdoor Outdoor unit OPERATION Abnormal point LED indication unit failure Condition Remedy failure mode INDICATOR (Failure mode/protection) (Outdoor P.C. board) mode recall recall function lamp...
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10-3. TROUBLESHOOTING CHECK TABLE Abnormal point/ Symptom LED indication Condition Remedy Condition Outdoor unit 1-time blink every Outdoor power sys- Overcurrent protection cut-out operates 3 consecutive times • Reconnect connector of compres- does not op- 2.5 seconds within 1 minute after the compressor gets started. sor.
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Abnormal point/ Symptom LED indication Condition Remedy Condition Outdoor unit 1-time blink Frequency drop by MUZ-HM Current from power outlet is nearing Max. fuse The unit is normal, but check the operates. 2.5 seconds OFF current protection 09/12NA(2) size. following. MUZ-HM •...
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10-4. TROUBLE CRITERION OF MAIN PARTS MUZ-HM09NA MUZ-HM09NA2 MUZ-HM09NAH MUZ-HM12NA MUZ-HM12NA2 MUZ-HM12NAH MUZ-HM15NA MUZ-HM15NA2 MUZ-HM15NAH MUZ-HM18NA MUZ-HM18NA2 MUZ-HM18NAH MUZ-HM24NA MUZ-HM24NA2 MUZ-HM24NAH Part name Check method and criterion Figure Measure the resistance with a tester. Defrost thermistor (RT61) Refer to 10-6. “Test point diagram and voltage”, 1. “Inverter P.C. board”, for the chart of thermistor.
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10-5. TROUBLESHOOTING FLOW *Power module Disconnect the connector between the compressor and the power module*. IPM HM09/12NA(2) HM09/12NA(2) HM09/12NA - IC700 See 10-5. “Check of open phase”. Check the voltage between terminals. HM15/18/24NA(2) HM09/12/15/18/24NAH Replace the inverter P.C. board. Are the voltages balanced? Check the compressor.
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compressor terminals. *Power module <<Measurement point>> IPM HM09/12NA(2) At 3 points HM09/12NA(2) BLK-WHT Measure the resistance between the lead wires at 3 points. HM09/12NA - BLK-RED IC700 HM15/18/24NA(2) WHT-RED HM09/12/15/18/24NAH <<Judgement>> Refer to 10-4. NOTE: Be sure to zero the ohmmeter before measurement. <<Judgement>>...
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Disconnect the connector of thermistor in the inverter P.C. board (see below table), and measure the resistance of thermistor. Replace the thermistor except RT64. Is the resistance of thermistor normal? When RT64 is abnormal, replace the inverter P.C. (Refer to 10-6.1.) board.
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Check the connection between the connector CN931 and CN932. Disconnect the connectors CN931 and CN932 from the inverter P.C. board. Is the resistance between each ter- minal of outdoor fan motor normal? (Refer to 10-4.) Disconnect CN932 from the inverter P.C. board, and turn on the power supply.
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Disconnect the connector between the compressor and the power module* Turn ON power supply and press Rectify indoor/outdoor EMERGENCY OPERATION switch. connecting wire. Does the upper lamp of the Is there voltage 208/230 V AC Replace the indoor OPERATION INDICATOR lamp on between the indoor terminal electronic control P.C.
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Turn ON the power supply. <Preparation of the remote controller> While pressing both OPERATION SELECT button and TOO COOL button on the remote controller at the same time, press RESET button. First, release RESET button. Hold down the other 2 buttons for another 3 seconds. Make sure that the indicators on the LCD screen lease the buttons.
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Check the outdoor fan motor. (Refer to 10-5. .) Is the fuse (F901) blown on the in- verter P.C. board? Check the connection of the connectors (CN931, CN932) of the outdoor fan motor. If the connection is poor, make it correct. Operate the outdoor unit by starting EMERGENCY OPERATION.
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MUZ-HM09/12NA(2) Turn OFF the power supply. MUZ-HM09/12NAH Is there rated voltage in the power supply? Check the power supply. Turn ON the power supply. Is there rated voltage between outdoor terminal block S1 and S2? Check the wiring. Press EMERGENCY OPERATION switch once. Does the OPERATION INDICATOR lamp light unit>...
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MUZ-HM15/18/24NA(2) Turn OFF the power supply. MUZ-HM15/18/24NAH NOTE: Refer to the indoor unit service manual. Is there rated voltage in the power supply? Check the power supply. Turn ON the power supply. Is there rated voltage between outdoor terminal block S1 and S2? Check the wiring.
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Check the following points before checking electric continuity. 1. Does the resistance of ambient temperature thermistor have the characteristics? Refer to 10-6.1. 2. Is the resistance of defrost heater normal? Refer to 10-4. 3. Does the heater protector remain conducted (not open)? 4.
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Is the unit grounded? Ground the unit. Is the distance between the antennas Extend the distance between the antennas and and the indoor unit within 9.91 ft. (3m), the indoor unit, and/or the antennas and the or is the distance between the antennas outdoor unit.
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10-6. TEST POINT DIAGRAM AND VOLTAGE MUZ-HM09NA - MUZ-HM09NA2 - MUZ-HM12NA - MUZ-HM12NA2 - MUZ-HM15NA - MUZ-HM15NA2 - MUZ-HM18NA - MUZ-HM18NA2 - Heater connector Smoothing Smoothing DB61 (CN722) capacitor (C62) capacitor (C61) 260 - 370 V DC (Optional parts) R.V.coil/214S (CN721) Fuse (F701) Fuse (F801)
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MUZ-HM09NA - MUZ-HM12NA - MUZ-HM09NA2 - MUZ-HM12NA2 - Bus-bar voltage Smoothing Smoothing DB61 capacitor capacitor 260-325 V DC (C63) (C62) R.V.coil/ 21S4 208/230 V AC Fuse (F701) Fuse (F801) (CN721) T3.15AL250V T3.15AL250V 208/230 V AC Fuse (F901) Signal of T3.15AL250V outdoor fan motor (CN931)
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MUZ-HM09NA - MUZ-HM09NAH - MUZ-HM12NA - MUZ-HM12NAH - MUZ-HM15NA - MUZ-HM15NAH - MUZ-HM18NA - MUZ-HM18NAH - R.V.coil Smoothing Smoothing DB61 (CN721) capacitor (C62) capacitor (C61) 260 - 370 V DC 115 V AC Fuse (F801) Fuse (F701) 115 V AC T3.15AL250V T3.15AL250V Output to...
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MUZ-HM24NA MUZ-HM24NA2 MUZ-HM24NAH Smoothing capacitor (C63) R.V.coil/21S4 Smoothing Smoothing (CN721) DB61 Heater connector capacitor (C62) capacitor (C61) 208/230 V AC 260 - 370 V DC (CN722) (Optional parts) Fuse (F701) Fuse (F801) 208/230 V AC T3.15AL250V T3.15AL250V Fuse (F901) T3.15AL250V Output to drive outdoor fan motor...
DISASSEMBLY INSTRUCTIONS <Detaching method of the terminal with locking mechanism> The terminal which has the locking mechanism can be detached as shown below. There are 2 types of the terminals with locking mechanism. The terminal without locking mechanism can be detached by pulling it out. Check the shape of the terminal before detaching.
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OPERATING PROCEDURE PHOTOS/FIGURE Photo 4 Photo 5 Screws of the Screw of the conduit cover conduit plate Photo 6 (1) Remove the cabinet and panels. (Refer to section 1.) Screws of the heat sink (2) Disconnect the lead wire to the reactor and the following support and the separator connectors: <Inverter P.C.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 8 (1) Remove the cabinet and panels. (Refer to section 1.) (2) Disconnect the lead wire to the reactor and the following connectors: <Inverter P.C. board> CN641 (Defrost thermistor and discharge temperature ther- mistor) CN643 (Ambient temperature thermistor) CN644 (Outdoor heat exchanger temperature thermistor) (3) Pull out the discharge temperature thermistor from its holder.
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OPERATING PROCEDURE PHOTOS/FIGURE Photo 10 Screws of the outdoor fan motor (1) Remove the cabinet and panels. (Refer to section 1.) (2) Disconnect the following connectors: <Inverter P.C. board> CN931, CN932 (Fan motor) (3) Remove the propeller fan nut. (4) Remove the propeller fan. (5) Remove the screws fixing the fan motor.
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11-2. MUZ-HM24NA MUZ-HM24NAH MUZ-HM24NA2 NOTE: Turn OFF the power supply before disassembly. OPERATING PROCEDURE PHOTOS/FIGURES Photo 1 Screws of the top panel (1) Remove the screws of the service panel. (2) Remove the screws of the top panel. (3) Remove the screw of the valve cover. Screws (4) Remove the service panel.
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OPERATING PROCEDURE PHOTOS/FIGURE Photo 5 Screws of the terminal (1) Remove the cabinet and panels. (Refer to section 1.) Screw of the heat sink block support and the (2) Disconnect the lead wire to the reactor and the following con- support and the separator back panel nectors:...
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OPERATING PROCEDURE PHOTOS/FIGURES Outdoor heat Photo 8 exchanger tempera- Ambient tem- ture thermistor perature thermistor (1) Remove the cabinet and panels. (Refer to section 1.) (2) Disconnect the lead wire to the reactor and the following connectors: <Inverter P.C. board> CN641 (Defrost thermistor and discharge temperature ther- mistor) CN643 (Ambient temperature thermistor)
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