Sony DSC-P20 Operating Instructions (primary manual) Operating Instructions Manual page 73

Symptom
Vertical streaks appear
when you are shooting a
very bright subject.
The battery life is short.
The battery remaining
indicator is incorrect.
Or sufficient battery
remaining indicator is
displayed but the power
runs out soon. (when
using the "InfoLITHIUM"
battery pack)
You cannot charge the
battery pack.
The /CHG lamp flashes
during charging the
battery pack.
Digital zoom does not
function.
Your camera cannot play
back images.
The image is interfered by
noise when you play back
an image on a personal
computer.
The image cannot be
played back on a personal
computer.
Cause and/or Solution
• The smear phenomenon is happening.
t This is not a malfunction.
• You are recording/playing back images under
extremely cold temperatures.
• The battery pack is not charged enough.
t Charge the battery pack fully.
• Alkaline batteries or the battery pack is dead.
t Replace the battery (page 10).
• You are not using the recommended batteries.
t Use the recommended batteries (pages 10, 85).
• You have used the camera for a long time in an
extremely hot or an extremely cold location.
• The battery pack is dead.
t Replace the battery pack with a new one
(page 69).
• The battery pack is discharged.
t Install a charged battery pack (pages 10, 12).
• A deviation has occurred in the remaining battery
time.
t Fully charge the battery pack (page 12).
• The camera is turned on.
t Turn the camera off (page 12).
• The battery pack is not installed correctly.
t Install the battery pack correctly (page 10).
• The battery pack has malfunctioned.
t Contact your Sony dealer or local authorized
Sony service facility.
• The digital zoom cannot be used when recording a
moving image with [MOVING IMAGE] set to
[MPEG MOVIE], or the LCD screen is OFF.
• The mode dial is set to
t Set it to
(pages 27, 28).
• You are playing back the file directly from the
"Memory Stick."
t Copy the file to the hard disk of the personal
computer and then play back the file from the
hard disk (page 34).
t Consult the personal computer or software
manufacturer.
, , or SET UP.
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