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Support: 800-446-7488 (U.S.A. & Canada) In-Situ makes no warranty of any kind with regard to this material, including, but not limited to, its fitness for a particular application. In-Situ will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Model Number Serial Number Safety General Specifications 2 Configuring Your Instruments Overview Connecting an In-Situ Instrument to the Computer Changing Instrument Communication Settings Changing Instrument Communication Settings - TROLL 9500 Only Setting Up a Log 3 Configuring the Telemetry Device Overview...
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Activate the Modem SIM Card SD Card Warranty Obtaining Repair Service 7 Appendix - Alarms Alarms - Overview Absolute Mode Incremental Mode Probe Out of Range SMS Alarms in Absolute Mode Probe Out of Range SMS Alarms in Incremental Mode 800-446-7488 www.in-situ.com...
Win-Situ 5 Software* for programming your In-Situ instrument * Software can be installed from an In-Situ software CD or downloaded from www.in-situ.com/software If you did not purchase a SIM card and data plan from In-Situ, you will need these additional items:...
"T" means titanium Twist-lock connection. Therefore, the example model number means the following: T3R-3G-B-1RT: Tube 300R (non-solar), 3G, non-vented, 1 Rugged TROLL connection Serial Number The unit serial number is printed on the product label affixed to the unit body. This number is important for warranty and service purposes.
Built-in temperature system Warranty 1 year from date of shipment Configuring Your Instruments Overview Tube 300R units support a single In-Situ device. You must change communication settings on your device so it can transmit data to the Tube. 800-446-7488 www.in-situ.com...
Connecting an In-Situ Instrument to the Computer Laptop or PC ® TROLL Com Communication Device* ® RuggedCable System** In-Situ instrument * TROLL Com device may be a USB-connect, serial-connect, or direct-connect** model ** RuggedCable is omitted when using a direct-connect TROLL Com Changing Instrument Communication Settings 1.
Configuring the Telemetry Device Overview If you purchased a data plan through In-Situ, you need to open the unit and connect the battery, and then set up the Tube using the configuration software. If you are using a 3rd party data plan, you will need to install the SIM card prior to setting up the Tube with the configuration software.
Battery Tube 300R systems have an internal lithium battery pack (PN 0062280) that is not rechargeable. Batteries are installed but not connected prior to shipping. To connect, disconnect, or change a battery pack, follow the steps below. 1. Ensure an antenna is attached to the unit.
The alarm threshold is a slope instead of a fixed value. For additional information on alarms, see "Alarms - Overview" on page 23. 6. Click Write probes and set-points. 7. Close the window. Set Level Reference 1. Click Functional mode and test. 2. Click Probes, real-time reading. 800-446-7488 www.in-situ.com...
4. Select "Power supply to the probes" if you are deploying an Aqua TROLL 400, RDO PRO-X probe, or Rugged TROLL 200. 5. Select whether to send data to an email address or to an FTP site. Do not alter the settings in the data file settings. 800-446-7488 www.in-situ.com...
4. If your cellular service provider requires a user name and password, enter those in the fields under the access point name. In-Situ USA SIM cards do not require a user name or password. In-Situ International SIM cards require a user name and...
4. Select how often the Tube saves the readings. A value of 1 means every reading. 5. Select how often the Tube transmits the readings. A value of 1 means every reading. 6. Select the significant digits to be included in the data. 800-446-7488 www.in-situ.com...
5. Click the FTP test button to have a sample data file sent to the FTP site you specified in the previous setup. 6. Click the Test data email button to have a sample data file sent to the email addresses you specified in the previous setup. 800-446-7488 www.in-situ.com...
Connecting the Tube to the Computer 1. Connect the setup cable to the communication port of the Tube and to the computer. 2. Download the ANT Tube Tool software from www.in-situ.com/support 3. Install and open the ANT Tube Tool software.
11. Set the Warning and Alarm levels for the parameter, and set the level mode. 12. Click Write Probe and set-points. Disconnect the communication cable and remember to connect the stripped-and-tinned cable of the device to the Tube before conducting any testing or when deploying the device. 800-446-7488 www.in-situ.com...
Deploy the Tube Deploy your In-Situ Instrument as described in the Owner's Manual. If you are deploying the Tube inside a well casing using the In-Situ bail, follow the instructions included with the bail. If you are deploying the Tube inside a well casing using a different method, use a suspension method rated for the weight of the entire system.
6. Verify the current band and network. In-Situ recommends 850/900 MHz dual-band and Automatic, 3G preferred for the Western Hemisphere, and 850/900/1800/1900 quad-band and Automatic, 3G preferred for the Eastern Hemisphere. See "Activate the Modem" on page 1. 7. Conduct an FTP or email test. See "Restart Device and Test Communications" on page 15.
Error 882-884 Email error. Activate the Modem Activate the modem if the Test FTP functionality returns an error. 1. Click Functional mode and test. 2. Click the Modem, settings, and tests tab. 3. Click the Activate modem button. 800-446-7488 www.in-situ.com...
SIM Card Tube 300 units require a SIM card for communication over the wireless network. If you are managing your data plan through In-Situ, a SIM card is installed in the equipment prior to shipment. If you are managing a data plan through a third party, you must obtain a SIM card from their service provider and install it yourself.
In-Situ support at 970-498-1500 (international & domestic). Warranty In-Situ warrants the Tube Telemetry System for one year from date of shipment by the end user against defects in materials and workmanship under normal operating conditions. To exercise this warranty contact Technical Support for a Return Material Authorization (RMA) and further instructions.
If you suspect your system is malfunctioning and repair is needed, you can help assure efficient servicing by following these guidelines: 1. Call or email In-Situ Technical Support. Have the product model and serial number available. 2. Be prepared to describe the problem, including how the product was used and the conditions noted at the time of the malfunction.
In Absolute Mode, alarms and warnings occur when a measurement value is less than the minimum threshold value or greater than the maximum threshold value. Minimum Level Value Maximum Level Value Measurement Value Result ALARM ALARM ALARM ALARM 800-446-7488 www.in-situ.com...
Maximum Threshold values should be positive, otherwise an increasing parameter will always generate an alarm. Set Minimum Threshold values to large negative numbers to disable alarms for decreasing values (see the green values above). 800-446-7488 www.in-situ.com...
Probe Out of Range SMS Alarms in Incremental Mode The Tube can send SMS (text) messages when alarms are triggered. SMS alarms are enabled in the General Information, Parameters, and Functional Options section on the 800-446-7488 www.in-situ.com...
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Incident C: No SMS alarm is sent. Only one consecutive set of measurements exceed the alarm threshold, while the requirement set above is 3 consecutive measurements. In this scenario, SMS alarms are disabled for the rest of the day after the third SMS message is sent. 800-446-7488 www.in-situ.com...
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