5. Shut Down, and then restart your system.
6. Download and install the new Sentinel Protection Installer v7.4.0
Note: If you are using standalone applications, you can perform a custom install
7. Plug in the key(s).
8. Download the Medic utility from the location http://www.safenet-
Note: Medic does not detect the 64-bit operating system version correctly.
9. Test the application software.
Problem: Uninstalling the Sentinel Keys Server
You want to uninstall the Sentinel Keys Server without uninstalling the
Sentinel Driver.
Solution:
On the computer running the Sentinel Keys Server, run <OS Drive>:\Pro-
gram Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\
Sentinel Hardware Keys Developer's Guide
grams (Vista is Programs and Features). Select both the Sentinel
Protection Installer and Sentinel System Driver, and then click
Remove.
located at, http://safenet-inc.com/support/files/
Sentinel_Protection_Installer_7.4.0.zip.
and uncheck both the servers from the installation. The Sentinel Keys
Server only needs to be installed on a Sentinel Hardware Keys server com-
puter. The Sentinel Protection Server only needs to be installed on a Super-
Pro and/or UltraPro key server computer.
inc.com/support/files/SuperproMedic.exe, or http://www.safenet-
inc.com/support/files/sam1.2.exe, and run it to make sure the key(s) is
being detected correctly.
The driver version in medic should be 7.4.0. If Medic detects the key,
then it indicates that the computer, operating system, port, key and
driver are working correctly.
Problems and Solutions
225
Need help?
Do you have a question about the Sentinel and is the answer not in the manual?