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Toshiba Symbio User Manual

Smart home solution speaker with camera.
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Table of Contents

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   Summary of Contents for Toshiba Symbio

  • Page 2 Table of Contents Cautions and Disclaimers Parts Name Preparation and Setup Initial Setup and Pairing with Symbio...
  • Page 3 Items on Home Screen Using Symbio Troubleshooting Specifications...
  • Page 4 Cautions and Disclaimers Safety Precautions Disclaimers, Trademarks, etc.
  • Page 5: Safety Precautions, Important Safety Instructions

    Safety Precautions The rating plate is on the bottom of the product. WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT OF AC POWER OUTLET, THEN FULLY INSERT.
  • Page 6: Fcc Compliance Statement

    ACCORDINGLY, TOSHIBA VISUAL SOLUTIONS CORPORATION (hereinafter "TVS"), ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE PRODUCT IN ANY CRITICAL APPLICATIONS. IF YOU USE THE PRODUCT IN A CRITICAL APPLICATION, YOU, AND NOT TVS, ASSUME FULL RESPONSIBILITY FOR SUCH USE.
  • Page 7 Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation Interference This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 8 must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Notice "Declaration of Conformity Information" This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 9 In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization if the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment, you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment.
  • Page 10 The product may become warm after a long period of use. This is not a malfunction. When the product is not in use for a long period, disconnect the power. If you do not use the product for a long period, the product may not function properly. Turn on and use the product occasionally.
  • Page 11 We recommend removing personal information by initializing all settings when disposing or transferring this product. Press the Reset button to initialize all settings. ⇒ Parts Name On Recycling This product's packaging materials are recyclable and can be reused. Please dispose of any materials in accordance with your local recycling regulations.
  • Page 12 Warranty Toshiba Visual Solutions Corporation ("TVS") does not give any additional warranties beyond those contained in TVS ʼ s description of the individual product or as provided by law. TVS PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER...
  • Page 13 Trademarks The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. Bluetooth is owned by the trademark holder, and Toshiba Visual Solutions Corporation uses it under license. Z-Wave and Z-Wave Plus are registered trademarks of Sigma Designs and its subsidiaries in the United States and other countries.
  • Page 14: Need Help

    Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba Visual Solutions Corporation. No patent liability is assumed, however, with respect to the use of the information contained herein. ©TOSHIBA VISUAL SOLUTIONS CORPORATION 2017 All rights reserved.
  • Page 15 Parts Name Front Lens cover Can be rotated to cover and turn off the video camera. Volume down button Press to decrease the volume. Volume indicator Dots lights up as the volume is increased. Microphone mute/Talk button Press to turn off the microphones. The icon will turn red when the microphones are off. Press...
  • Page 16 Press and hold this button for 2 seconds to wake up Alexa, then talk directly to your Symbio. Volume up button Press to increase the volume. Microphone holes Used for voice operations. Camera Used for monitoring.
  • Page 17 USB terminal Used on the manufacturing process and after-sales service. Power input Connect the supplied AC adapter. Bottom Reset button Press and hold the button using a pen tip or like for 5 seconds or more. Pressing and holding the button makes the all Volume indicators and Microphone mute indicators starts blinking.
  • Page 19 Light Ring Status Symbio’s light ring lights up/flashes in different colors to indicate its status. Ring LED color and status Status of Symbio Lights up white. Symbio has been turned on. Ready for initial setup. Successful Wi-Fi setup. Symbio is requesting the invitation code.
  • Page 20 A network connection error has occurred. Flashes white slowly. Symbio is updating its firmware. Flashes white rapidly. Symbio has entered Wi-Fi pairing mode (AP mode). Flashes blue rapidly. Symbio has entered Bluetooth pairing mode. Flashes red rapidly. Symbio is sounding a siren.
  • Page 21 Plug the included AC adapter into your Symbio and connect to an AC outlet. When you first plug in, the light ring will be white. When Symbio is ready for the next step, the light ring will start blinking blue.
  • Page 22 Plug the included AC adapter into your Symbio and connect to an AC outlet. When you first plug in, the light ring will be white. When Symbio is ready for the next step, the light ring will start blinking blue.
  • Page 23 Connect Device 4. Tap on the displayed screen. 5. Tap "THINGS_XXXXXX" on the displayed screen. If you are using an iOS smartphone, tap on the upper left to back to "Toshiba Smart Home". Next 6. Tap on the displayed screen.
  • Page 24 8. When the screen below appears, confirm the message and tap Go to Pairing to pair with Symbio. 9. Tap on the displayed screen. Pairing with Symbio is now completed. 10. Log in to Toshiba Cloud. You need your Amazon ID to log in.
  • Page 25 11. Log in to Amazon Alexa. 12. Select a zone which the paired Symbio covers.
  • Page 26 Important When you select a zone where water may splash (e.g. kitchen), do not place your Symbio at a place subject to water. 13. Tap Done on the Zone Select screen. Initial setup is now complete. Adding another smartphone to Symbio Follow the steps below to add another smartphone to Symbio.
  • Page 27 We recommend you perform the adding procedure soon after you have received the invitation code; otherwise, the code will be invalid. Deleting a smartphone from Symbio Follow the steps below to delete a smartphone from Symbio. 1. Open Toshiba Smart Home app. 2. Tap on the Home screen.
  • Page 28 Items on Home Screen * The screen appearance is subject to change without notice. Setting button Tap to display the Setting Manager screen. ⇒ Setting Manager Screen Current mode and device name Mode icons Displays the mode icons currently registered. "Home", "Sleep", and "Away"...
  • Page 29 Displays registered zones and all sensor icons currently connected to Symbio. Tap an icon to display the pop-up menu and change settings. Swipe left and right to switch the display. Notification Displays notification when received. Tap to display the notification history.
  • Page 31 Update firmware of Symbio(s) currently connected Select whether to activate Talkback function on Live Video while the lens cover is closed Display information on the Wi-Fi network to which Symbio is connected Set the time zone for Symbio Set the unit of temperature displayed on the app...
  • Page 32 Tap to move to the screen to buy an account service. Important When you are buying a service, your personal information will be transferred to a website of the service supplier. Please note that Toshiba Visual Solutions Corporation bears no responsibility for issues regarding your personal information. Modes Tap to perform following operations.
  • Page 33 Tap to access the help page. EULA Tap to display the EULA information. App Version The version of app is displayed. Initialize App Tap to initialize the storage of the App. Information on Symbio connected to the App will be deleted.
  • Page 34 Sensors Manager screen Tapping Sensors on the Setting Manager screen displays the Sensors screen below. Sensors registered by default are shown on the screen. In addition, you can add/remove/delete/edit sensors. Up to 40 sensors can be registered. Regarding the sensor, it corresponds to standard products of ZigBee and Z-Wave for US market. Important Do not use a sensor of countries other than that of the US market.
  • Page 35: Adding A Sensor

    You can dim or brighten a room lamp, for example. Binary sensor You can see whether the door is open or closed, whether something moves within the camera range of Symbio, or whether there has been water leakage. In addition, this sensor detects smoke or carbon monoxide (CO). Alarm This sensor sounds an alarm.
  • Page 36: Add Sensor

    Sensor. 2. Tap 3. Tap Add Sensor on the displayed screen. The app starts searching for a sensor and the screen below appears. 4. Operate the sensor you are adding so that the app can find it. Refer to the instruction manual supplied for the sensor for details. When the app finds a sensor, the screen below appears.
  • Page 37 5. Tap Done. The sensor has been added to the app. Removing a sensor Follow the steps below to remove a sensor. Sensors 1. Tap on the Home screen. 2. Tap Sensor. 3. Tap Remove Sensor on the displayed screen.
  • Page 38: Deleting A Sensor

    The screen below appears and the app starts removing the sensor. 4. Tap on the displayed screen. The sensor has been removed. Deleting a sensor Follow the steps below to delete a failed sensor. 1. Tap Sensors on the Home screen. 2.
  • Page 39 Edit 3. Tap on the displayed screen. 4. Confirm the message on the bottom, and then tap on the message. 5. Tap Delete sensor on the displayed screen. 6. Tap on the displayed screen. The sensor has been deleted. Editing a sensor On the Edit Sensor screen, you can edit following items.
  • Page 40 Rules Manager Screen * The screen appearance is subject to change without notice. You can add/edit rules on each sensor following the procedure below. Up to 100 rules can be registered. ⇒ Adding Rules ⇒ Editing Rules Adding Rules My Rules Rules Manager 1.
  • Page 41: Editing Rules

    2. Tap Add New Rules. Follow the instructions on the displayed screen. Editing Rules Rules Manager 1. Tap an item to edit on the screen. Edit Rule screen appears. Edit Rule 2. Tap an item to edit on the screen.
  • Page 42 1. Tap to edit the name of the rule. 2. Tap to display the condition list. Back Select the condition from the list and tap to return to the previous screen. 3. Tap to display the action list. Select the action from the list and tap Back to return to the previous screen.
  • Page 43 History Screen Recording history on the cloud is displayed on the History screen. Up to 64 Notification History will be stored. In addition, you can change order of the list according to the cause of recording. * The screen appearance is subject to change without notice. Important Cloud recording is executed only for users who purchase account services.
  • Page 44 Using Symbio Enjoying Audio Source by Symbio Live Video Amazon Alexa Sensors on Symbio...
  • Page 45 Enjoying Audio Source by Symbio Connect your smartphone to Symbio via wireless connection (Bluetooth or Wi-Fi) to enjoy audio source on your smartphone. Follow the steps below to enjoy audio source by Symbio. ⇒ When You Use Symbio via Bluetooth: ⇒...
  • Page 46 Be sure to decrease the volume both on your smartphone and Symbio before you start playing an audio source. When You Use Symbio via Wi-Fi (AP mode): In the AP (Access Point) mode, your smartphone and Symbio are connected directly without a wireless router. 1. Make sure Symbio is plugged in.
  • Page 47 Important Be sure to decrease the volume both on your smartphone and Symbio before you start playing an audio source.
  • Page 48: Live Video

    Symbio. Important Be sure to open the lens cover of Symbio fully when you use the Live Video function. If the lens cover is closed, you will be unable to view the image.
  • Page 49 ⇒ Amazon Alexa 3. Tap to take a snapshot on the current view on the screen. 4. Slide to increase/decrease the speaker volume of Symbio. Siren button Tap to sound a siren-like sound. When you want to start, tap this button and then tap OK on the next screen.
  • Page 50 Talkback button Tap to activate/deactivate talking between the app and Symbio. History button Tap to display the history of image recording. 9. Appears when the talkback function is deactivated.
  • Page 51 Before using Amazon Alexa, make sure initial setup is completed and you are signing in to Amazon Alexa. 1. Make sure Symbio is plugged in. 2. Say "Alexa" to Symbio or press and hold the Microphone mute/Talk button to start up Amazon Alexa. Amazon Alexa starts up and Symbio is ready for your command.
  • Page 52 Sensors on Symbio Symbio is equipped with the sensors below. Temperature sensor You can monitor the room temperature using the Toshiba Smart Home app. Humidity sensor You can monitor the room humidity using the Toshiba Smart Home app. Brightness sensor You can monitor the room brightness using the Toshiba Smart Home app.
  • Page 53: Troubleshooting

    Troubleshooting Problems with Pairing No Sound Cannot View Image from Live Video Amazon Alexa Does Not Function Properly...
  • Page 54 Problems with Pairing Check1 Make sure Symbio is plugged in. Check2 Make sure Symbio is in the pairing mode. Check3 Place your wireless router or device closer to Symbio. Check4 Make your smartphone’s battery is sufficiently charged.
  • Page 55 Make sure Symbio is plugged in. Check2 Make sure Bluetooth or Wi-Fi is activated on your smartphone. Check3 Check the pairing status between Symbio and your smartphone. Check4 Check the volume level of Symbio and the application on your smartphone.
  • Page 56 Cannot View Image from Live Video Check1 Make sure Symbio is plugged in. Check2 Make sure Symbio’s lens cover is fully open. Check3 Make sure Wi-Fi is activated on your smartphone. Check4 Check the connection between Symbio and the app.
  • Page 57 Make sure Symbio is plugged in. Check2 Make sure Wi-Fi is activated on your smartphone. Check3 Check the connection between Symbio and the app. Check4 Make sure Alexa Voice Service (AVS) is activated. Check5 Try talking to Symbio or the app more slowly or clearly.
  • Page 58: Specifications, General Specifications

    Compatible with echo cancellation, beamforming, and sound detection. Built-in camera Maximum resolution: 1080 p Imaging range: 114° (horizontal), 78° (vertical), 135° (diagonal) Motion sensor: Available when used with Toshiba Smart Home app. Compatible with automatic night vision. Equipped with infrared irradiation LED and rotating camera cover.
  • Page 59 5 W (5 Ω ) x 1 ONKYO system speaker Built-in speaker Equipped with enclosure. Sound output similar to a siren. Terminals DC input jack x 1 USB 2.0 terminal (Type-A) x 1 Power consumption 8.5 W (on standby) 30 W (when Wi-Fi, Live video, IR, USB connection, and Siren functions are enabled) Operating environment Temperature: 32 to 104 °F (0 to 40 °C)

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