Troubleshooting - Sony TC-WE425 Operating Instructions Manual

Troubleshooting

If you've experienced any of the following difficulties
while using the tape deck, use this troubleshooting
guide to help you remedy the problem. Should the
problem persist, consult your nearest Sony dealer.
The function buttons do not work.
/ The tape deck has been just turned on and does
not operate for about 3 seconds. Wait until P
stops flashing.
/ Check that the cassette is inserted correctly and
the cassette holder is closed completely.
The tape deck does not play or record.
/ There is no cassette in the cassette holder.
/ The tape has come to the end.
/ The tape is slack. Take up the tape slack.
/ The record-protect tab has been removed from
the cassette (see page 13).
/ Make sure the amplifier setting is correct.
/ Check that the tape deck connections are
secure.
/ The heads and tape path are dirty. Clean them
(see page 14).
/ The recording/playback head is magnetized.
Demagnetize it (see page 14).
There is excessive wow, flutter or sound drop-out.
/ The capstans and pinch rollers are dirty. Clean
them (see page 14).
There is a decrease in sound level, sound drop-out, or
poor reproduction of high frequencies./The tape does not
erase completely./Noise increases.
/ The recording/playback or erasing head and
tape path are dirty. Clean them (see page 14).
/ The recording/playback or erasing head is
magnetized. Demagnetize it (see page 14).
There is hum or noise.
/ The tape deck is placed near a TV or VCR.
Move the tape deck away from the TV or VCR.
/ The tape deck is placed on or under the
amplifier. Move the tape deck away from the
amplifier.
There is an unbalanced tone.
/ Check that DOLBY NR position is the same as
when the tape was recorded.
/ The tape deck is placed near a TV or VCR.
Move the tape deck away from the TV or VCR.
The tape stops before the tape has been fully rewound.
/ The tape is slack. Take up the tape slack.
/ The cassette shell is bent. Use another cassette.
Additional Information
The DOLBY NR function does not work properly during
playback.
/ The Pitch Control function is on and the
frequency characteristics of the sound is
altered. Push the PITCH CONTROL button
again to turn off the function (TC-WE525 only).
There is excessively loud tape transport noise during
fast-forwarding or rewinding.
/ This noise is caused by the cassette and is not a
mechanical problem.
§ does not work.
/ There has been a power failure or the power
cord has been disconnected during tape
operation. Reconnect the power.
There is a short break in sound output during playback.
/ You pressed ), 0, or p on one deck while
the other deck was playing.
Or you pressed PAUSE P, ·, or ª on deck B
while deck A was playing.
"--E--" appears in the display.
/ All the operation buttons and controls on the
deck do not work.
Turn off the deck, then turn it on.
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