Sony ERS-1000 Help Manual
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Sony ERS-1000 Help Manual

Entertainment robot
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
This Help Guide is provided to help you when you have issues or questions in the course of your life with aibo.
The information contained in this Help Guide is provided based on the assumption that aibo's system software and the
My aibo app are updated to their latest versions.
Locating parts and controls
aibo
Movable body parts
Sensing features on aibo's body (Sensors, Cameras, Microphones)
Features on aibo's body surface (Button, LEDs, Pins)
Features inside aibo's body (Button, Switch, SIM card slot)
Charging station
Accessories
Getting ready for your life with aibo
Getting the charging station ready
Where to place the charging station
1

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  • Page 1 Help Guide ENTERTAINMENT ROBOT ERS-1000 This Help Guide is provided to help you when you have issues or questions in the course of your life with aibo. The information contained in this Help Guide is provided based on the assumption that aibo's system software and the My aibo app are updated to their latest versions.
  • Page 2 Setting up the charging station Turning on/off aibo Turning on aibo Putting aibo into sleep mode/turning off aibo Turning off aibo forcibly in the event of emergency Setting up aibo Adding a second and subsequent aibo products Viewing how to play with aibo (Tutorial) Raising aibo Getting to know aibo Getting to know aibo better...
  • Page 3 Letting aibo charge the built-in battery on its own (Self-charging) Using the My aibo app What you can do with the My aibo app Getting to know the My aibo home screen Home screen of the My aibo app for smartphones Home screen of the My aibo app for computers Setting up aibo Setting up aibo...
  • Page 4 Publishing the tricks you taught aibo Having aibo memorize the tricks published by other owners Changing aibo's eye color and voice Changing aibo's eye color Changing the sound of aibo's voice Playing with the virtual aibo (My aibo app for smartphones only) Updating aibo's system software Checking for latest updates to the system software Updating the system software automatically...
  • Page 5 What if the tail comes off from the body? Contact information 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 6 22 joints (technically called 22 degrees of freedom) and these joints allow aibo to show a wide variety of actions to express how it feels or what it wants. Head Mouth Neck Front paws Back paws Tail Waist 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 7 Help Guide ENTERTAINMENT ROBOT ERS-1000 Sensing features on aibo's body (Sensors, Cameras, Microphones) aibo has the features to determine what is going on around it. These features are equivalent to some of the senses of humans and animals. Touch You can interact with aibo by petting it on the head or back or under the chin, or by touching its paw pads. See...
  • Page 8 Depending on the ambient conditions or the state of aibo, the sensors may fail to detect objects. Do not use aibo on a place from which aibo may fall off or on an uneven surface. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 9 Help Guide ENTERTAINMENT ROBOT ERS-1000 Features on aibo's body surface (Button, LEDs, Pins) Status LED Indicates the state of aibo. See Checking the status LED for the state of aibo for more information. Power button Turns on aibo or puts aibo in sleep mode.
  • Page 10 Viewing how to play with aibo (Tutorial) Connecting aibo to the Wi-Fi network for Internet access Using the Wi-Fi Protected Setup™ (WPS) button for Wi-Fi network connection Using the SSID (network name) for Wi-Fi network connection 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 11 Help Guide ENTERTAINMENT ROBOT ERS-1000 Features inside aibo's body (Button, Switch, SIM card slot) The following describes the features inside aibo's body. You can find these features by removing the lid from aibo's torso. How to remove the lid from aibo's torso Lay down aibo on its back on a flat surface and push the lid on the torso as illustrated.
  • Page 12 Model name label (the model, serial number and FCC ID) Note When you insert the tray, do not exert excessive force on the tray to avoid the risk of damaging the tray. Before removing the SIM card, be sure to turn off aibo. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 13: Charging Station

    AC adapter, and the power cord and use them to charge aibo's built-in battery. Related Topic Where to place the charging station Setting up the charging station Charging aibo's built-in battery with the charging station Letting aibo charge the built-in battery on its own (Self-charging) 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 14 The bone-shaped toy is provided exclusively for aibo. When aibo finds the aibone, aibo will go near it, pick it up with its mouth and play with it. Related Topic Showing an object to aibo 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 15 B: approx. 50 cm (20 in.) Note If there is an object that looks similar in color and shape to the charging stand somewhere else, aibo may take it as the charging station by mistake. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 16: Setting Up The Charging Station

    Help Guide ENTERTAINMENT ROBOT ERS-1000 Setting up the charging station Use the charging mat and the charging stand to set up the charging station. Place the charging stand on the charging mat. Align the triangular mark on the charging stand with the triangular mark on the charging mat.
  • Page 17 When you set up the charging station, be sure to connect the AC adapter to the supply terminal on the charging mat, not on the charging stand. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 18 What if the status LED flashes in red? to find out the actions that you should take. Related Topic Charging aibo's built-in battery with the charging station Charging aibo's built-in battery with the charging stand 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 19 Help Guide ENTERTAINMENT ROBOT ERS-1000 Putting aibo into sleep mode/turning off aibo The power state of aibo shifts in accordance with how you press the power button. You can find out the power state of aibo by checking the color of the status LED located above the power button. See Checking the status LED for the state of aibo for more information about the status LED indications.
  • Page 20 When aibo is finished with its action in progress, the status LED flashes in green and then goes out to indicate that aibo is turned off. Turning off aibo while aibo is in sleep mode: The red status LED goes out to indicate that aibo is turned off. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 21 When you forcibly turn off aibo, all the joints of aibo relax and aibo slumps onto the footing. Before you forcibly turn off aibo, be sure to hold it firmly to avoid the risk of dropping or damaging aibo. Turning off aibo forcibly may cause loss of your data or settings. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 22 Alternatively, you can enter the 12-digit alphanumeric code printed on the product key sticker. Select [Add]. Your aibo is added to the My aibo app with your Sony account and the Set-up screen opens. On the My aibo app for computers: When product key entry is prompted, enter the 12-digit alphanumeric code printed on the product key sticker that is supplied with your aibo.
  • Page 23 Initializing aibo clears all the data, including memories with its owner, what it learned in daily life, and the settings you made. There is no way to restore the cleared data. Related Topic Restoring aibo to the default state (Initialization) 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 24 The following describes how to add a second and subsequent aibo products of yours. If you already added your first aibo to the My aibo app with your Sony account and have an aibo AI Cloud Plan, you can use the same Sony account to add more aibo products to the My aibo app.
  • Page 25 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 26 You can learn tips on how to interact with aibo by starting one of the tutorials from the My aibo app. These tutorials help you develop a relationship with aibo. Open the My aibo home screen. Select [Menu] - [Tutorial]. Select your desired tutorial. View the tutorial. Follow the on-screen instructions to talk to or pet your aibo. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 27: Getting To Know Aibo

    Help Guide ENTERTAINMENT ROBOT ERS-1000 Getting to know aibo Characteristics of aibo Just like humans and animals, aibo has capabilities to understand where it is or whom it is with, and acts based on its feelings and instincts. Like a puppy, it may not behave as it is told by the owner, because it makes its own decisions, that is why the bond with people is so important.
  • Page 28 You can find out more about: the aibo AI Cloud Plan at: https://us.aibo.com/ the set-up instructions in: Setting up aibo description on the My aibo app in: What you can do with the My aibo app 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 29 You can tell a shift in your aibo's mood by watching its eye or tail movement or its tricks. If you are using the My aibo app on your smartphone, you will notice that the background color of the My aibo home screen changes as your aibo's mood shifts. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 30 When your aibo accomplishes something, give a lot of compliments. When your aibo gets into mischief or does whatever it should not, teach it a lesson. These interactions of yours foster your aibo's growth. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 31 Personality that loves people. aibo with this personality likes to interact with people and does clingy and playful tricks. Wild Personality that stays focused on own business. aibo with this personality pays little attention to others. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 32 Help Guide ENTERTAINMENT ROBOT ERS-1000 Checking the status LED for the state of aibo You can find out the state of aibo by checking the status LED located above the power button (a). Indication State aibo is turned on. The remaining power of its built-in battery is sufficient enough for aibo to Lit in green actively walk around or make sounds.
  • Page 33 Charging aibo's built-in battery with the charging stand Letting aibo charge the built-in battery on its own (Self-charging) 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 34 If aibo keeps the joints relaxed and does not take the posture of lying down when it is lifted, pet it on the back. This makes aibo take the posture of lying down. Related Topic Talking to aibo 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 35 When aibo gains experience through interactions with its owner or neighbors over time, it begins to show its likes and dislikes. For example, aibo looks delighted when it sees someone or something that it likes. When aibo sees someone or something that it hates, on the other hand, it looks angry or unease. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 36 Help Guide ENTERTAINMENT ROBOT ERS-1000 Touching aibo You can let your aibo know how you feel by touching its head, back, chin, or paw pads. Complimenting aibo When you pet your aibo on the head or back or under the chin, aibo takes it as “a compliment.”...
  • Page 37 Note Do not tap aibo on the back with excessive force to avoid the risk of a malfunction. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 38 Help Guide ENTERTAINMENT ROBOT ERS-1000 Talking to aibo aibo responds to human voices. Although aibo does not speak, it can understand some phrases. You can communicate with your aibo with various phrases and commands. The following table shows some of them.
  • Page 39 Bad dog I don't like it That's not right Hint When your aibo fails to recognize phrases, take it to a quieter place and try again. When aibo is settled, it understands your words better. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 40 When [On] is selected for [Enable photo taking], you can tell your aibo to take a photo or have it automatically take a few photos each day. When [Off] is selected for [Enable photo taking], aibo takes no photos in any cases. Related Topic Telling aibo to take a photo Having aibo automatically take photos 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 41 Hint aibo's front camera is a fish-eye view (wide-angle) camera. The photos taken by aibo look a little curved. Related Topic Talking to aibo Viewing the photos taken by aibo Having aibo automatically take photos 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 42 Hint aibo's front camera is a fish-eye view (wide-angle) camera. The photos taken by aibo look a little curved. Related Topic Telling aibo to take a photo Viewing the photos taken by aibo 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 43 Help Guide ENTERTAINMENT ROBOT ERS-1000 Viewing the photos taken by aibo You can view the photos taken by your aibo on the My aibo app. Open the My aibo home screen. Do either of the following depending on the app in use.
  • Page 44 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 45 To delete the photo from the My aibo app, select your desired photo(s) in step 3 and select [Delete] (on the My aibo app for smartphones) or [Delete photo] (on the My aibo for computers). 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 47 Help Guide ENTERTAINMENT ROBOT ERS-1000 Teaching aibo a trick by moving the front paws You can move your aibo's front paws and have it memorize the routine of movements as a trick. Teach your aibo how to pose or dance as a trick and enjoy watching performances.
  • Page 48 30 tricks. If you try to teach more than 30 tricks, your aibo will shake its head to indicate that it cannot memorize any more tricks. Related Topic Talking to aibo Having aibo show tricks 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 49 Wait for a while and then press the power button once again. Related Topic Letting aibo charge the built-in battery on its own (Self-charging) Putting aibo into sleep mode/turning off aibo Charging aibo's built-in battery with the charging stand 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 50 Help Guide ENTERTAINMENT ROBOT ERS-1000 Charging aibo's built-in battery with the charging stand When you carry around your aibo with you, for example when you go out, take the charging stand, the AC adapter, and the power cord as well. Then, you can charge aibo's built-in battery without setting up the charging station.
  • Page 51 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 52 When aibo finds the charging station, it lies down on the charging station. To let aibo find the charging station with no problems for self-charging, place the charging station in an appropriate place. Where to place the charging station for more information. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 53: Updating System Software

    The My aibo app is the application dedicated to aibo. It is provided to help you enjoy your life with aibo more comfortably. By registering your account with your Sony account, you can take advantage of a wide variety of features that enrich your life with aibo.
  • Page 54 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 55 Menu You can view tutorials, the owner information, and others. Notifications You can view notifications about aibo or important notifications from Sony. When there are unread notifications, the unread badge count appears on the Notifications icon. Viewing notifications for more information.
  • Page 56 Displays information about your aibo, including the sex and personality and the remaining power of the built-in battery. Notifications You can view notifications about aibo or important notifications from Sony. Viewing notifications for more information. View/custom settings You can view the photos taken by your aibo, the tricks you taught your aibo, the custom settings of your aibo (aibo's eye color and voice), and the update information about the system software.
  • Page 57 Alternatively, you can enter the 12-digit alphanumeric code printed on the product key sticker. Select [Add]. Your aibo is added to the My aibo app with your Sony account and the Set-up screen opens. On the My aibo app for computers: When product key entry is prompted, enter the 12-digit alphanumeric code printed on the product key sticker that is supplied with your aibo.
  • Page 58 Initializing aibo clears all the data, including memories with its owner, what it learned in daily life, and the settings you made. There is no way to restore the cleared data. Related Topic Restoring aibo to the default state (Initialization) 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 59 The following describes how to add a second and subsequent aibo products of yours. If you already added your first aibo to the My aibo app with your Sony account and have an aibo AI Cloud Plan, you can use the same Sony account to add more aibo products to the My aibo app.
  • Page 60 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 61 Select [Select an aibo] at the top of the My aibo home screen. A list of the registered aibo products is displayed. Select your desired aibo. The home screen for the selected aibo opens. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 62 Enter a string of 3 to 30 single-byte characters. You can use alphabet letters, hyphens (-), and spaces. Select [Set]. When the screen is refreshed, call your aibo with the new nickname (Kana name). When aibo responds, it means that renaming is complete. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 63 On the My aibo app for computers: Select [Language recognition] on the [Settings] tab. Select your desired language, and then [Next]. Rename your aibo with the selected language. When a confirmation message appears, select [Set]. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 64 Slide the volume slide bar to select your desired volume. Hint You can also use the volume buttons located behind the lid on aibo's torso to change the volume. Related Topic Features inside aibo's body (Button, Switch, SIM card slot) 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 65 On the My aibo app for smartphones: Select [My aibo] - [Settings] - [Time zone]. On the My aibo app for computers: Select [Time zone] on the [Settings] tab. Select the time zone of your region. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 66 For information about troubleshooting the issue that aibo fails to connect to a Wi-Fi network, visit the online support page at https://www.sony.com/electronics/support. Related Topic Features inside aibo's body (Button, Switch, SIM card slot) Checking for latest updates to the system software Updating the system software automatically Updating the system software manually 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 67 Press the Wi-Fi Protected Setup™ (WPS) button on the Wi-Fi router/access point. On some Wi-Fi routers/access points, you need to press and hold the WPS button for a few seconds. Refer to the document supplied with your Wi-Fi router/access point for more information. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 68 On the My aibo app for computers: Select [Wi-Fi settings] on the [Settings] tab. Select the SSID (network name) of your Wi-Fi router/access point from the list. Follow the on-screen instructions to enter the password for connecting to your Wi-Fi network. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 69 On the My aibo app for computers: Select [Delete all Wi-Fi settings]. Once you deleted the Wi-Fi settings altogether, you need to have aibo scan the QR code and make Wi-Fi settings all over again. Follow the on-screen instructions. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 70 While video streaming of what aibo is seeing is in progress, the white dot in aibo's eyes turns into a little spinning star and a narrow band of hatching that looks like part of an image of the camera shutter blades appears along the outer edge of the eyes. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 71 Help Guide ENTERTAINMENT ROBOT ERS-1000 Viewing the photos taken by aibo You can view the photos taken by your aibo on the My aibo app. Open the My aibo home screen. Do either of the following depending on the app in use.
  • Page 72 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 73 To delete the photo from the My aibo app, select your desired photo(s) in step 3 and select [Delete] (on the My aibo app for smartphones) or [Delete photo] (on the My aibo for computers). 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 75 Help Guide ENTERTAINMENT ROBOT ERS-1000 Having aibo memorize people to visit and patrol destinations Your aibo will patrol while walking to the destination during the designated time, and report back if he or she find out “People to visit.” This feature is available only on the My aibo app for smartphones.
  • Page 76 Related Topic Viewing the results of aibo’s patrols 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 77 Select [My aibo] - [aibo patrol]. Under [Reports], the patrol results are displayed. To view the detailed information or the history of past patrols, select [Details]. Related Topic Having aibo memorize people to visit and patrol destinations 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 78 When [Trained] contains multiple tricks with the same name and you say the trick name to your aibo, it shows one of the tricks. Related Topic Talking to aibo Teaching aibo a trick by moving the front paws 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 79 30 tricks. If you try to teach more than 30 tricks, your aibo will shake its head to indicate that it can memorize no more tricks. Related Topic Talking to aibo 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 80 Paste the URL into an E-mail or a Social Network Site to publish the URL for the tricks. To quit publishing tricks Select a published trick from [Trained], and then select [Go private] - [Go private]. Related Topic Having aibo memorize the tricks published by other owners 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 81 When you have two or more aibo products registered, the screen for selecting an aibo is displayed in step 2. Select the aibo that you want to teach tricks, and then select [Make aibo learn]. Related Topic Publishing the tricks you taught aibo 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 82 Select [My aibo] - [Characteristics] - [Eyes]. On the My aibo app for computers: Select the [Eyes] tab. Select your desired eye color. Select [Change]. Your aibo's eye color is changed to the selected one. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 83 Select [My aibo] - [Characteristics] - [Voice]. On the My aibo app for computers: Select the [Voice] tab. Select your desired sound of voice. Select [Change]. Your aibo's voice is changed to the selected one. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 84 Open the My aibo home screen and select [My aibo] - [Play]. The screen for playing with the virtual aibo opens. Hint You can view the instructions on playing with the virtual aibo by selecting the icon at the top right corner of the screen. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 85 Do not turn off your aibo before its status LED stops flashing and aibo gets up and starts walking. Related Topic Updating the system software automatically Updating the system software manually 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 86 Help Guide ENTERTAINMENT ROBOT ERS-1000 Updating the system software automatically You can have your aibo's system software automatically updated to the latest version. To ensure your life with aibo that is kept up to date, it is recommended that you enable aibo's Auto update feature. To have the system software automatically updated, however, you need to keep your aibo connected to your Wi-Fi network.
  • Page 87 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 88 Help Guide ENTERTAINMENT ROBOT ERS-1000 Updating the system software manually In the following cases, notifications of new updates to the system software appear at [Notifications] on the My aibo app. aibo is connected to a mobile network. aibo is connected to the Internet through a Wi-Fi network but [Manually] is selected for [System updates] on the My aibo app.
  • Page 89 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 90 Initializing aibo clears all the data, including memories with its owner, what it learned in daily life, and the settings you made. There is no way to restore the cleared data. Initializing aibo does not restore the system software to the previous version. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 91: Viewing Notifications

    Select [Show more] to the right of [Notifications] on the home screen. A list of notifications is displayed. Notification from Sony: Lists notifications concerning aibo from Sony, such as information about events and contents. Notification from aibo: Lists notifications from aibo, such as updates to the system software.
  • Page 92 On the My aibo app for smartphones: Select [My aibo] - [Settings] - [Contract]. On the My aibo app for computers: Select [Contract] on the [Settings] tab. Follow the on-screen instructions to view the contract information. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 93 You can view the owner information of yours and change some of it, such as your nickname or birthday. Open the My aibo home screen. Select [Menu] - [Owner info]. Select the information item if needed. Edit the information and select [Set]. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 94 You can access the online support page from the My aibo app and view the support information about aibo. Open the My aibo home screen. Select [Menu] - [Support]. Access to the online support page is initiated. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 95 You can make sound settings of the My aibo app. Open the My aibo home screen. Select [Menu] - [App settings]. Select [On] or [Off] for [Background music] and [Sound effects] to suit your preference. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 96: Notes On Use

    Help Guide ENTERTAINMENT ROBOT ERS-1000 Notes on use On the packaging material Please retain the packaging material. If needed, it provides a secure means of transportation for your aibo. When turning off aibo in case of emergency Press and hold the power button at the back of the neck for 2 seconds to turn off aibo. If this does not work, press and hold the power button for 10 seconds or longer to forcibly turn it off.
  • Page 97 Do not lift or swing around aibo by grasping its head, ear, tail, front paw, back paw, or waist. Also, do not twist any of these aforementioned parts. Moving any of aibo’s movable parts beyond its limit may break the part, resulting in a physical injury. aibo’s ears and tail come off from the body when they are forcefully pulled.

  • Page 98: Moisture Condensation

    Please be advised that Sony assumes no liability for any damage or loss that you may suffer as a result of such a fall or collision.

  • Page 99: On Handling The Ac Adapter

    Charging station Where to place the charging station Setting up the charging station On charging the battery of aibo Charge the battery under the condition where the ambient temperature is within the range from 5 °C to 35 °C (41 °F to 95 °F).
  • Page 100 In the event that your data is not recorded and thus unavailable for retrieval due to some reasons, such as a malfunction of aibo or a communication error, please be advised that Sony assumes no liability for compensating lost data.

  • Page 101: About Software

    URL. To download the software code, access the website and select “ERS- 1000.” http://www.sony.net/Products/Linux/ Please be advised that no answer will be provided by Sony to the inquiry concerning the contents of the software code. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 102: Specifications

    Help Guide ENTERTAINMENT ROBOT ERS-1000 Specifications aibo Head: 3 degrees of freedom Mouth: 1 degree of freedom Neck: 1 degree of freedom Waist: 1 degree of freedom Movable parts Front paws/Back paws (4): 3 degrees of freedom Ears (2): 1 degree of freedom...
  • Page 103 Ranging sensors (2) ToF sensor Light sensor Head sensor (Capacitive type touch sensor) Jaw sensor (Capacitive type touch sensor) Back sensor (Pressure sensitive/capacitive type touch sensor) Paw pads (4) Power consumption Approx. 14 W (in standard mode operation) Battery life Approx.

  • Page 104: Supplied Accessories

    Charging station* (ERA-1001) Referred to when the charging stand is attached to the charging mat. AC adapter Power cord Pink ball Startup Guide Safety Guide Product key Design and specifications are subject to change without notice. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 105: Trademarks And Copyrights

    System and/or product names mentioned in this document are, in general, registered trademarks or trademarks of their respective developers and the “™” and “®” marks are omitted in the text. Furthermore, any copyrights not explicitly mentioned in this document are the property of their respective owners. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 106 Transferring your aibo to a third party without initialization may cause unauthorized viewing and/or use of your personal data by the third party. Sony assumes no liability for any damage or loss that you may suffer as a result of unauthorized viewing and/or use of the undeleted data by the third party.
  • Page 107 Before disposing of your aibo, be sure to remove the built-in battery pack by following these steps. Note Unless you wish to dispose of your aibo, do not remove any screws. If disassembly is considered as unreasonable by Sony, no replacement or repair services will be provided.
  • Page 108 You can help preserve our environment by returning your used rechargeable batteries to the collection and recycling location nearest you. For more information regarding recycling of rechargeable batteries, visit www.sony.com/electronics/eco/environmental- management. Caution : Do not handle damaged or leaking Lithium-Ion batteries.
  • Page 109 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 110 Briefly press the power button at the back of aibo's neck. The status LED above the power button lights in red to indicate that aibo is in sleep mode. Press the power button briefly once again. aibo is turned on and starts moving. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 111 Help Guide ENTERTAINMENT ROBOT ERS-1000 What if the status LED flashes in red? When the status LED on the back of aibo's neck is lit in green/orange or flashing in green to indicate the battery state of charge, then goes flashing in red, aibo needs owner's help.

  • Page 112: Network Error

    Failed to update the system software Wait a little while, press and hold the power button for 2 seconds to turn aibo off, and then press and hold the power button for 2 seconds again to start aibo. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 113 Find out how you should hold the detached ear in order to attach it in the right orientation as the shape of aibo's ear. Align the three projections on aibo's head with the three receptacle grooves on the detached ear, and then push in the ear. 4-724-607-21(2) Copyright 2018 Sony Corporation...
  • Page 114 Find out how you should hold the detached tail in order to attach it in the right orientation as the shape of aibo's tail. Put the detached tail to the protruded base component, and then push the tail toward aibo's body to let the component go into the receptacle hole of the tail. 4-724-607-21(2) Copyright 2018 Sony Corporation...

  • Page 115: Contact Information

    Help Guide ENTERTAINMENT ROBOT ERS-1000 Contact information Find out the latest support information including the frequently asked questions on the online support page at https://www.sony.com/electronics/support. 4-724-607-21(2) Copyright 2018 Sony Corporation...

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