Westinghouse WGRGH20**75F Series Installation, Start-Up, Maintenance, Parts, Warranty page 57

Residential gas hybrid water heaters
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EPA DEFINITION OF POTABLE WATER
Contaminant
Total Hardness
(Residential Use - Below 140
temperature)
Total Hardness
o
(Commercial Use - 140
F and above water
temperature)
Aluminum
Chloride
Color
Copper
Corrosivity
Fluoride
Foaming Agents
Iron
Manganese
Odor
pH
Silver
Sulfate
Total Dissolved Solids (TDS)
Zinc
Dissolved Carbon Dioxide (CO2)
22. Any damages, malfunctions, or failures resulting from the use of
dielectric unions.
23. Water heaters replaced for cosmetic reasons.
24. Components of the water heater that are not defective, but must be
replaced during the warranty period as a result of reasonable wear and
tear.
25. Components of the water heater that are subject to warranties, if
any, given by their manufacturers; Westinghouse does not adopt these
warranties.
26. Damages, malfunctions, or failures resulting from the use of any
attachment(s) not supplied by Westinghouse.
27. Water heaters installed outside the fifty states (and the District of
Columbia) of the United States of America and Canada.
28. Water heaters moved from the original installation location.
29. Water heaters that have had their rating labels removed.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly. Determine
if the water heater is "in-warranty" (that is, within the applicable
warranty period) by reviewing a copy of the original sales receipt or
warranty registration. The Owner must present a copy of the original
sales receipt or warranty registration for a warranty service request.
If the water heater is "in-warranty", contact the retailer from whom
the water heater was purchased (or the installer) for assistance.
Be prepared to provide the retailer or installer with a copy of the
original receipt, complete model and serial numbers, and the date of
installation of the water heater, in addition to an explanation of the
water heater problem.
Warranty coverage is subject to validation of "in-warranty" coverage
by Westinghouse claims department personnel. All alleged defective
or malfunctioning components must be returned to Westinghouse
via the local distribution channels where the original purchase was
made. NOTE: Any components or water heaters returned to
Westinghouse for warranty analysis will become the property of
Westinghouse and will not be returned, even if credit is denied.
If all warranty conditions are satisfied, Westinghouse will provide
replacement components to the retailer.
Level
200 mg/l
o
F water
(12 grains/gallon)
120 mg/l
(7 grains/gallon)
0.05 to 0.2 mg/l
100 mg/l
15 color units
1.0 mg/l
Non-corrosive
2.0 mg/l
0.5 mg/l
0.3 mg/l
0.05 mg/l
3 threshold odor number
6.5 – 8.5
0.1 mg/l
250 mg/l
500 mg/l
5 mg/l
15 mg/l or ppm
For questions about the coverage of this warranty, please contact
Westinghouse at the following phone number: 1-774-417-6000.
SERVICE, LABOR, AND SHIPPING COSTS
Except when specifically prohibited by the applicable state law, the
Owner, and not the Manufacturer, shall be liable for and shall pay for all
charges for labor or other expenses incurred in the removal, repair, or
replacement of the appliance or any component part(s) claimed to be
defective or any expense incurred to remedy any defect in the product.
Such charges include, but are not necessarily limited to:
1. All freight, shipping, handling, and delivery costs of forwarding a new
appliance or replacement part(s) to the owner.
2. All costs necessary or incidental in removing the defective appliance
or component part(s) and installing a new appliance or replacement
part(s).
3. All administrative fees incurred by the Owner, as well as material
required to complete, and/or permits required for, installation of a new
appliance or replacement part(s), and
4. All costs necessary or incidental in returning the defective water heater
or component part(s) to a location designated by the manufacturer.
LIMITATIONS OF YOUR WESTINGHOUSE WARRANTY AND
REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND
ACCEPTED TO THE FURTHEST EXTENT UNDER APPLICABLE LAW IN LIEU
OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OBLIGATION,
LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER
OR NOT ARISING FROM WESTINGHOUSE'S NEGLIGENCE, ACTUAL OR
IMPUTED. THE REMEDIES OF THE OWNER SHALL BE LIMITED TO THOSE
PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES
INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES
INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST PROFIT
OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF
WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS AGREEMENT
INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH
ABOVE. NO AGREEMENT VARYING OR EXTENDING THE FOREGOING
WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING
UPON WESTINGHOUSE. UNLESS IN WRITING AND SIGNED BY A DULY
AUTHORIZED OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED
HEREIN ARE NOT TRANSFERABLE AND SHALL BE FOR THE BENEFIT OF
THE ORIGINAL OWNER ONLY.
NO OTHER WARRANTIES
This warranty gives the Owner specific legal rights. The Owner may also
have other rights that vary from state to state. Some states do not allow
the exclusion or limitation of incidental or consequential damages so this
limitation or exclusion may not apply to the Owner.
These are the only written warranties applicable to this water heater
manufactured and sold by Westinghouse. Westinghouse neither assumes
nor authorizes anyone to assume for it any other obligation or liability in
connection with said water heaters.
Westinghouse reserves the right to change specifications or discontinue
models without notice.
whl-605 Rev. 002 Rel. 000 Date 1.23.19
57

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