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Handover of the System
Leave these 5 pages with the Homeowner. When you register the unit for warranty we will email you a manual that you can
leave with them on site.
Please search YouTube for Freedom Heat pumps Handover Video for Samsung Heat Pump for Homeowners
Thank you for buying a Samsung EHS heat pump system, your Samsung heat pump heats the house and hot water cylinder
much like a normal fossil fuel boiler, however there are a couple of differences which you should take notice of.
Your installer should have provided you with a room thermostat if you have radiators or a thermostat in every room if you have under
floor heating. The installer will be able to run through the operation of your stats with you. The heat pump will operate from the signal
sent by these stats back to the heat pump, please do not use the Samsung controller to control your heating.
Once the unit starts up it will take time to get to temperature, it is not instant. Within 10 minutes you should feel the radiators
beginning to warm up. Although it may take a few days to have everything to the required temperature, please do not switch your stats
off during this period.
Weather compensation and water law
The radiator temperatures will be lower than you are used to with a gas or oil boiler. To add to this, we run them in a weather
compensation mode, this means that the unit measures the outside temperature and adjusts the radiator temperature to suit.
The colder it is outside the warmer the rads will be and vice versa. This function is automatic and is designed to save you money. In very
cold weather the radiator will be at their hottest, they will reach 50°C.
Running your machine efficiently
It is very expensive to heat the house up from cold, with a heat pump the best advice is to maintain the house at as close to constant
temperature as possible all the time.
By far the cheapest way to run a heat pump is to leave it on 24/7 at one set temperature, dont turn it off and dont time clock it. But if
you insist on switching it off . Please DON'T set the room temperature too low when you leave the house, ideally drop it no more than 2
degrees below your normal set temperature when you go out or it will take a long time and a lot of money to recover.
To switch off the heating in summer set your room thermostats down to 16°C to avoid the heating starting up. Your radiators will have
thermostatic valves on them, you can adjust each room's temperature with these.
Installation Manual.indd 7
Water temp in weather comp mode
55
50
45
40
35
-5
0
Ambient temperature °C
5
10
15
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