Table of Contents
Advertisement
TROUBLESHOOTING GUIDE AND
WARRANTY
Before returning your Russound speakers
for service, try these simple remedies first.
No sound from either speaker:
• Incorrect source selected on receiver or
preamplifier.
• Mute button pressed on receiver.
• Wrong speaker output selected; many
receivers have an "A" and "B" speaker switch.
Make sure it is in the correct position.
• In-wall Volume control not turned up or
wired incorrectly.
• If using a speaker selector, room or zone
not turned on or improperly connected.
No sound from one speaker:
• Unsecured connection at either the
speaker or amplifier - double-check all
connections.
• Balance control turned all the way left or
right - return it to center.
• Bad connecting cable between sound
source and amplifier - try a new cable.
• Check for stray wire strands crossing the
speaker terminals.
• Defective speaker - contact your
Russound dealer or call Russound Tech
Support at 603.659.5170.
• Any other problems not listed, discuss
with your dealer or call Russound.
Russound Architectural Series of In-Ceiling and In-Wall Loudspeakers
9
TROUBLESHOOTING AND WARRANTY
LIMITED LIFETIME WARRANTY
Russound/FMP, Inc. warrants to the original
retail purchaser
that this product will be
free of manufacturing defects in material
and workmanship for the following periods
("Warranty Period") and subject to the limitations
and exclusions set forth below:
Lifetime
Volume controls, Architectural Series speakers,
Flexbox speaker back boxes
Ten years from the date of purchase
Speaker selectors and impedance matching
devices
Five years from the date of purchase
Landscape speakers, Outback™ speakers
Two years from the date of purchase
Multiroom controllers, keypads, source
equipment, A-BUS devices, ComPoint devices,
D-Series amplifiers, infrared products
One year from the date of purchase
P-Series amplifiers, touchscreens
Ninety days from the date of purchase
All B-Stock or factory-refurbished items
This Warranty is not transferable to subsequent
purchasers/owners of the product.
This Warranty does not include service or parts
to repair damage caused by improper use or
handling, including but not limited to damage
caused by accident, mishandling, improper
installation, shipping damage, power surges,
lightning strikes, abuse, negligence, or normal
wear and tear, or any defect caused by repair to
the product by anyone other than Russound or
Russound's authorized repair facility.
Certain Russound products may permit access
to third-party content providers and/or may
support third- party technologies such as specific
codecs or file formats. Russound reserves the
right to discontinue support and/or access to
such third-party content or technologies at
any time and for any reason. Russound makes
no representations or warranties whatsoever
regarding ongoing support for any such third-
party content or technologies.
This Warranty does not cover reimbursement
for the costs of removing and transporting
the product for warranty service evaluation,
re-installation, or installation of any replacement
product provided under this Warranty.
To obtain warranty service, contact the
authorized Russound dealer/installer where
Advertisement
Table of Contents
