Sercomm IP802SM V2 Quick Start Manual
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Sercomm IP802SM V2 Quick Start Manual

Sercomm IP802SM V2 Quick Start Manual

3-in-1; 802.11g wireless access point, broadband router, 802.11g wireless client
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3-in-1
IP802SM V2
802.11g Wireless Access Point
Broadband Router
802.11g Wireless Client
Quick Start Guide

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Summary of Contents for Sercomm IP802SM V2

  • Page 1 3-in-1 IP802SM V2 802.11g Wireless Access Point Broadband Router 802.11g Wireless Client Quick Start Guide...
  • Page 2 Regulatory Approvals FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica- tions.

  • Page 3: Table Of Contents

    Table of Contents CHAPTER 1 INTRODUCTION ..................... 1 Features ..........................1 Package Contents ......................2 Physical Features....................... 3 Modes ..........................4 CHAPTER 2 INITIAL CONFIGURATION................8 Requirements........................8 Procedure ........................... 8 System Screen ........................10 CHAPTER 3 SETUP - AP MODE ..................14 Overview ..........................
  • Page 4 APPENDIX A TROUBLESHOOTING ................66 Overview .......................... 66 General Problems ......................66 Wireless Access - AP or AP/Router Mode ..............66 Router Mode ........................68 APPENDIX B ABOUT WIRELESS LANS................69 Modes ..........................69 BSS/ESS..........................69 Channels........................... 70 WEP..........................70 Wireless LAN Configuration..................

  • Page 5: Chapter 1 Introduction

    Chapter 1 Introduction This Chapter provides an overview of the Wireless 3-in-1 Companion's fea- tures and capabilities. Congratulations on the purchase of your new Wireless 3-in-1 Companion. The Wireless 3-in-1 Companion can function in any of 3 modes: • Wireless Access Point for 802.11b and 802.11g Wireless Stations.

  • Page 6: Package Contents

    Wireless 3-in-1 Companion User Guide • Simple Configuration. If the default settings are unsuitable, they can be changed quickly and easily. Router Mode Features • DHCP Server Support. Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and other devices upon request. The Wireless 3-in-1 Companion can act as a DHCP Server for PCs using the Access Point.

  • Page 7: Physical Features

    Introduction Physical Features • Ethernet LED On - Ethernet connection established. • Off - No Ethernet connection. • Flashing - Data being transferred. • Wireless LED On - Wireless interface available. • Off - Wireless interface unavailable. • Flashing - Data being transferred. •...

  • Page 8: Modes

    Wireless 3-in-1 Companion User Guide Modes Your Wireless 3-in-1 Companion has 4 modes: • Config Mode – used for configuration only. • AP (Access Point) Mode. • AP/Router Mode – both AP and Router. • Client Mode - the Wireless 3-in-1 Companion is connected to your PC's Ethernet port, and converts that port to a Wireless interface.
  • Page 9 Introduction Access Point Mode The Wireless 3-in-1 Companion connects Wireless stations to each other, and to the LAN on the Ethernet port. Because the Wireless 3-in-1 Companion is “transparent” (does not have an IP address) you cannot configure it while in AP mode. Q.
  • Page 10 Wireless 3-in-1 Companion User Guide AP/Router Mode In AP/Router Mode, the Wireless 3-in-1 Companion acts as an AP and a DHCP Server, allocating IP addresses for Wireless stations (clients). It also acts as a NAT Router, sharing the IP address on the Ethernet (LAN/WAN) port with all Wireless clients. (It has 2 IP addresses, one on the LAN/WAN port and another on the Wireless LAN.) When Should I use AP/Router Mode? Use this mode in any of these situations:...
  • Page 11 Introduction Client Mode In Client mode, the Wireless 3-in-1 Companion is connected to the Ethernet port of your PC (or other device), and will connect to a Wireless LAN. This has the effect of converting the Ethernet port to a Wireless interface. Note that in client mode, the Wireless 3-in-1 Companion is transparent;...

  • Page 12: Chapter 2 Initial Configuration

    Chapter 2 Initial Configuration This Chapter covers the initial configuration of the Wireless 3-in-1 Compan- ion. Requirements • Network cable. Use a standard 10/100BaseT network (UTP) cable with RJ45 connectors. • TCP/IP protocol must be installed on your PC. • To use the Wireless interface, your PC must be compliant with the IEEE802.11b or IEEE802.11g specifications.
  • Page 13 Installation Figure 1 : Mode Configuration Screen This screen provides access to the 3 main setup screens: • System - settings which are independent of each mode. • AP Mode - settings for AP (Access Point) mode. • AP/Router Mode - settings for AP/Router mode. •...

  • Page 14: System Screen

    Wireless 3-in-1 Companion User Guide System Screen Figure 2: System Screen Data - System Configuration Admin Administrator PC This is used to identify your PC. If you normally use the same PC, MAC Address you should provide this information. If your PC has both a 10/100BaseT Ethernet port, and a Wireless interface, then it will have a different MAC address for each.
  • Page 15 Installation If you check this, and provide the MAC address of your PC (see No login… above), then you will not be prompted for the password when you connect using your PC. You should set a password for the admin login, using the pass- word fields below.
  • Page 16 Wireless 3-in-1 Companion User Guide Config File Screen This feature allows you to download the current settings from the Wireless 3-in-1 Companion, and save them to a file on your PC. You can restore a previously-downloaded configuration file to the Wireless 3-in-1 Companion, by uploading it to the Wireless 3-in-1 Companion.
  • Page 17 Installation Upgrade Firmware The firmware (software) in the Wireless 3-in-1 Companion can be upgraded using your Web Browser. You must first download the upgrade file, then select Upgrade on the Administration menu. You will see a screen like the following. Figure 4: Upgrade Firmware Screen To perform the Firmware Upgrade: 1.

  • Page 18: Chapter 3 Setup - Ap Mode

    Chapter 3 Setup - AP Mode This Chapter provides Setup details for the AP mode of the Wireless 3-in-1 Companion. Overview You can NOT connect to the Wireless 3-in-1 Companion while it is in AP (Access Point) mode. Configuration for AP mode must be performed while in Config Mode. Note: By default, the Wireless 3-in-1 Companion will allow both 802.11b and 802.11g connections.

  • Page 19: Ap Setup Screen

    Setup AP Setup Screen This screen is reached by clicking the "Config" button for AP Mode on the Mode Configuration screen. Figure 5: AP Setup Screen Data - AP Setup Screen Wireless The regions other than North America can not be set up by the users. Region •...
  • Page 20 Wireless 3-in-1 Companion User Guide The current security setting for wireless connections is displayed. Security The default value is Off, meaning no security. Wireless Security Click this button to access the Wireless security sub-screen, and modify the security settings as required. Button Allow trusted This feature can be used to prevent unknown Wireless stations from...

  • Page 21: Wireless Security Screen

    Setup Wireless Security Screen This screen is accessed by clicking the Wireless Security button on the AP Setup screen. The default security setting is Disabled. No configuration is required. Data is not encrypted before transmission. WEP Wireless Security The following image shows the Wireless Security screen when WEP is selected. Figure 6 Wireless Security (AP Mode - WEP) Data - WEP Wireless Security Security System...
  • Page 22 Wireless 3-in-1 Companion User Guide You must enter a Key Value for the Default Key. Other stations must have the same key. Key Value Enter the key value or values you wish to use. The Default Key is required, the others are optional. If desired, you can generate a key from a phrase, instead of entering Passphrase the key value directly.

  • Page 23: Trusted Wireless Stations Screen

    Setup Trusted Wireless Stations Screen This screen is accessed by clicking the Trusted Stations button on the AP Setup screen. Figure 8: Trusted Wireless Stations (AP Mode) Data - Trusted Wireless Stations This lists any Wireless Stations which you have designated as Trusted Wireless “Trusted”.
  • Page 24 Wireless 3-in-1 Companion User Guide To change an existing entry in the "Trusted Stations" list, select it Edit and click this button. 1. Select the Station in the "Trusted Station" list. 2. Click the "Edit" button. The address will be copied to the "Address"...

  • Page 25: Chapter 4 Setup - Ap/Router Mode

    Chapter 4 Setup - AP/Router Mode This Chapter provides Setup details for the AP/Router mode of the Wireless 3-in-1 Companion. Overview In AP/Router mode, the Wireless 3-in-1 Companion provides the following services: • Wireless Access Point • DHCP Server • Shared IP address •...

  • Page 26: Ap/Router Setup Screen

    Wireless 3-in-1 Companion User Guide AP/Router Setup Screen This screen is reached by clicking the "Config" button for AP/Router Mode on the Mode Configuration screen. Figure 9: AP/Router Setup Screen Data - AP/Router Setup Wireless The regions other than North America can not be set up by the users. Region •...
  • Page 27 Operation and Status Select the desired mode: 802.11 Mode • g & b - Both 802.11.g and 802.11b Wireless stations will be able to use the Wireless 3-in-1 Companion. • g only - Only 802.11g Wireless stations can use the Wireless 3- in-1 Companion.
  • Page 28 Wireless 3-in-1 Companion User Guide The login method is the type of connection used on the Ethernet Login Method (WAN) port. • The default value is "Travel Mode (Hotel)". This mode requires no additional information to be input. • To change the Login method, click the Configure button. This indicates the current status of the connection on the Ethernet Connection Status (WAN) port.

  • Page 29: Wireless Security Screen

    Operation and Status Wireless Security Screen This screen is accessed by clicking the Wireless Security button on the AP/Router Setup screen. The default security setting is Disabled. No configuration is required. Data is not encrypted before transmission. WEP Wireless Security The following image shows the Wireless Security screen when WEP is selected.
  • Page 30 Wireless 3-in-1 Companion User Guide decryption only. You must enter a Key Value for the Default Key. Other stations must have the same key. Key Value Enter the key value or values you wish to use. The Default Key is required, the others are optional.

  • Page 31: Trusted Wireless Stations Screen

    Operation and Status Trusted Wireless Stations Screen This screen is accessed by clicking the Trusted Stations button on the AP/Router Setup screen. Figure 12: Trusted Wireless Stations (AP Mode) Data - Trusted Wireless Stations Trusted Wireless This lists any Wireless Stations which you have designated as Stations “Trusted”.

  • Page 32: Ethernet (Wan) Port Configuration

    Wireless 3-in-1 Companion User Guide To change an existing entry in the "Trusted Stations" list, select it Edit and click this button. 1. Select the Station in the "Trusted Station" list. 2. Click the "Edit" button. The address will be copied to the "Address"...
  • Page 33 Operation and Status Data - Ethernet Port (Travel Mode) Connection Type The default is "Travel Mode (Hotel)" Connection Type See the following section for details of the other options, and the settings associated with each option. IP Address Also called Dynamic IP Address. This is the default, and the most IP Address is common.
  • Page 34 Wireless 3-in-1 Companion User Guide Normally, this field has no effect. Domain Name If the LAN/WAN administrator asks you to use a particular Domain name, enter it here...
  • Page 35 Operation and Status Other Connection Methods Apart from "Travel Mode (Hotel)", the other connection possibilities are: • PPPoE - this is the most common login method for DSL modems. Normally, your ISP will have provided some software to connect and login. If using the Wireless 3-in-1 Com- panion, this software is not required, and should not be used.
  • Page 36 Wireless 3-in-1 Companion User Guide Data - Ethernet Port Connection Type The available options are: Connection Type • Travel Mode (Hotel) - This is the default. No data needs to be input. This setting will work in many situations, not just hotels. •...
  • Page 37 Operation and Status Also called a Static IP Address. If this option is selected, the follow- Specified ing data must be entered. IP Address • IP Address - The IP address on the LAN or WAN. • Network Mask - The subnet mask associated with the IP address above.

  • Page 38: Ethernet (Wan) Port Status

    Wireless 3-in-1 Companion User Guide Ethernet (WAN) Port Status To check the status of the Ethernet (WAN) port connection, click the Status button. This will open a sub-window; the screen you will see depends on the connection method currently in use. Fixed/Dynamic IP Address If your access method is Travel Mode or No Login, a screen like the following example will be displayed when the Status button is clicked.
  • Page 39 Operation and Status Buttons Release/Renew This button is only useful if the IP address shown above is allocated automatically on connection. (Dynamic IP address). If you have a Button will display Fixed (Static) IP address, this button has no effect. EITHER •...
  • Page 40 Wireless 3-in-1 Companion User Guide this will be blank or 0.0.0.0. The Network Mask associated with the IP Address above. Network Mask PPPoE Link Status This indicates whether or not the connection is currently estab- lished. • If the connection does not exist, the Connect button can be used to establish a connection.
  • Page 41 Operation and Status Error: PPP Connection Unable to establish a PPP connection with the ISP's Server. failed This could be a login problem (name or password) or a Server problem. Error: Connection to The existing connection has been lost. This could be caused Server lost by a power failure, a link failure, or Server failure.
  • Page 42 Wireless 3-in-1 Companion User Guide • If the connection currently exists, the Disconnect button can be used to break the connection. Connection Log • The Connection Log shows status messages relating to the Connection Log existing connection. • The Clear Log button will restart the Log, while the Refresh button will update the messages shown on screen.
  • Page 43 Operation and Status The IP Address of this device, as seen from the Ethernet (WAN) Port IP Address interface. If using DHCP, and there is no current connection, this will be blank or 0.0.0.0. This indicates whether or not the connection is currently established. Connection Status •...

  • Page 44: Chapter 5 Ap/Router Mode - Advanced Features

    Chapter 5 AP/Router Mode - Advanced Features This Chapter explains when and how to use the Wireless 3-in-1 Companion's "Advanced" Features in AP/Router mode Overview The following advanced features are provided in AP/Router mode. • Advanced Internet • Communication Applications •...

  • Page 45: Advanced Internet Screen

    PC Configuration Advanced Internet Screen This screen allows configuration of all advanced features relating to Internet access. • Communication Applications • • MTU (Maximum Transmission Unit) An example screen is shown below. Figure 19: Internet Screen Communication Applications Most applications are supported transparently by the Wireless 3-in-1 Companion. But some- times it is not clear which PC should receive an incoming connection.
  • Page 46 Wireless 3-in-1 Companion User Guide Use this to enable the DMZ feature as required. Enable DMZ… • The "DMZ" PC will receive all "Unknown" connections and data. This feature is normally used with applications which do not usually work when behind a Firewall. •...

  • Page 47: Port Forwarding

    PC Configuration Port Forwarding This feature, sometimes called Virtual Servers, allows you to make Servers on your LAN accessible to Internet users. Normally, Internet users would not be able to access a server on your LAN because: • Your Server does not have a valid external IP Address. •...
  • Page 48 Wireless 3-in-1 Companion User Guide Port Forwarding Screen The Port Forwarding screen is reached by the Port Forwarding link. An example screen is shown below. Figure 21: Port Forwarding Screen This screen lists a number of pre-defined Servers, and allows you to define your own Servers. Details of the selected Server are shown in the "Properties"...
  • Page 49 PC Configuration Buttons Defaults This will delete any Servers you have defined, and set the pre- defined Servers to use their default port numbers. This will cause the "Enable" setting of all entries to be set OFF. Disable All Update the current entry, using the data shown in the "Properties" Update Selected area on screen.
  • Page 50 Wireless 3-in-1 Companion User Guide Connecting to your Servers Once configured, anyone on the WAN or Internet can connect to your Servers. They must use the WAN (Internet) IP Address: e.g. http://203.70.212.52 ftp://203.70.212.52 It is more convenient if you are using a Fixed IP Address, rather than Dynamic. However, you can use the Dynamic DNS feature, described in the following section, to allow users to connect to your Port Forwarding using a URL, rather than an IP Address.

  • Page 51: Dynamic Dns (Domain Name Server)

    PC Configuration Dynamic DNS (Domain Name Server) This free service is very useful when combined with the Port Forwarding feature. It allows Internet users to connect to your servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect, which makes it difficult to connect to you.
  • Page 52 Wireless 3-in-1 Companion User Guide Address is recorded by the DDNS Service Provider. (You do NOT need to use the "Client" program provided by some DDNS Service providers.) • From the Internet, users will now be able to connect to your Servers (as defined by your Port Forwarding setup) or DMZ PC using your Domain name.

  • Page 53: Network Diagnostics

    PC Configuration Network Diagnostics This screen allows you to perform a "Ping" or a "DNS lookup". These activities can be useful in solving network problems. An example Network Diagnostics screen is shown below. Figure 23: Network Diagnostics Screen Data - Network Diagnostics Screen Ping Ping this Enter the IP address you wish to ping.

  • Page 54: Options

    Wireless 3-in-1 Companion User Guide Options This screen allows advanced users to enter or change a number of settings. For normal opera- tion, there is no need to use this screen or change any settings. An example Options screen is shown below. Figure 24: Options Screen Data - Options Screen Backup DNS...

  • Page 55: Pc Database

    PC Configuration PC Database The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). It elimi- nates the need to enter IP addresses. Also, you do not need to use fixed IP addresses on your Wireless LAN.
  • Page 56 Wireless 3-in-1 Companion User Guide Data - PC Database Screen This lists all current entries. Data displayed is name (IP Address) type. Known PCs The "type" indicates whether the PC is connected to the LAN. If adding a new PC to the list, enter its name here. It is best if this Name matches the PC's "hostname".
  • Page 57 PC Configuration Advanced PC Database This screen is displayed if the Advanced button on the PC Database is clicked. It provides more control than the standard PC Database screen. Figure 26: Advanced PC Database Data - Advanced PC Database Known PCs This lists all current entries.
  • Page 58 Wireless 3-in-1 Companion User Guide Select the appropriate option: IP Address • Automatic - The PC is set to be a DHCP client (Windows: "Ob- tain an IP address automatically"). The Wireless 3-in-1 Companion will allocate an IP address to this PC when requested to do so.

  • Page 59: Security

    PC Configuration Security This screen allows you to set Firewall and other security-related options. Figure 27: Security Screen Data - Security Screen Firewall If enabled, DoS (Denial of Service) attacks will be detected and Enable DoS blocked. The default is enabled. It is strongly recommended that this Firewall setting be left enabled.
  • Page 60 Wireless 3-in-1 Companion User Guide The IPSec protocol is used to establish a secure connection, and is Allow IPsec widely used by VPN (Virtual Private Networking) programs. • If checked, IPSec connections from the Wireless LAN are al- lowed. • If not checked, IPSec connections are blocked.

  • Page 61: Chapter 6 Setup - Client Mode

    Chapter 6 Setup - Client Mode This Chapter details configuration for Client Mode. Overview You can NOT connect to the Wireless 3-in-1 Companion while it is in Client mode. Configu- ration for Client mode must be performed while in Config Mode. Connecting 1.

  • Page 62: Client Mode Setup

    Wireless 3-in-1 Companion User Guide Client Mode Setup The screen for Client Mode is reached by clicking the "Config" button for Client Mode on the Mode Configuration screen. In client mode, you can create a Profile for each Wireless network you use regularly. •...
  • Page 63 PC Configuration • Set as Current - Make the selected profile the current profile. Buttons The selected profile will be enabled, and all other profiles wil be disabled. • Add - Create a new Profile. This will display the • Edit - Change the settings for the selected profile.
  • Page 64 Wireless 3-in-1 Companion User Guide Enter the SSID of the wireless network you wish to join. SSID • If Infrastructure mode, this may be left blank; this device will then join any wireless network it can. This is only possible if the Access Point is broadcasting its SSID, and the security settings for this profile match the security set- tings on the Access Point.
  • Page 65 PC Configuration • WEP Key Enter the key value you wish to use. Other stations must have the same key value. • In "Infrastructure" mode, this key must match the "Default Key" value on the Access Point. • Keys must be entered in Hex. Hex characters are the digits ( 0 ~ 9 ) and the letters A ~ F.

  • Page 66: Chapter 7 Operation And Usage

    Chapter 7 Operation and Usage This Chapter details the operation of the Wireless 3-in-1 Companion and the status screens. Overview The mode can be changed ONLY by using the Mode switch on the side of the Wireless 3-in-1 Companion. This switch has 4 positions: 1.

  • Page 67: Using Ap/Router Mode

    Advanced Administration If the Ethernet port is not connected to a functional LAN, then your PC will "self-assign" an IP address. Using AP/Router Mode 1. Use a standard LAN cable to connect the Ethernet port to the desired LAN or WAN. Note: To avoid potential problems, you should NOT change the LAN/WAN connection from the Wireless 3-in-1 Companion to your PC, or vice versa.
  • Page 68 Wireless 3-in-1 Companion User Guide Figure 30: AP/Router Setup (Annotated) 5. Check the Ethernet (WAN) port status and settings. • If the Wireless 3-in-1 Companion has not obtained a valid IP address, click the "Con- figure" button and change the settings as required. Check with the LAN administrator if necessary, to determine the correct settings.

  • Page 69: Using Client Mode

    Advanced Administration Using Client Mode In client mode, the Wireless 3-in-1 Companion's Ethernet port must be connected to your PC's Ethernet port. Before using client mode, ensure that the Client Mode configuration is correct. • Configuration must be performed in Config mode. Admin connections are not possible while in Client mode.

  • Page 70: Appendix A Troubleshooting

    Appendix A Troubleshooting This Appendix covers the most likely problems and their solutions. Overview This chapter covers some common problems that may be encountered while using the Wireless 3-in-1 Companion and some possible solutions to them. If you follow the suggested steps and the Wireless 3-in-1 Companion still does not function properly, contact your dealer for further advice.
  • Page 71 Appendix A - Troubleshooting 1 Companion is disabled, so your wireless station should also have Wireless security disabled. If Wireless security is enabled on the Wireless 3-in-1 Companion, Wireless stations must use the same settings as the Wireless 3-in-1 Companion. •...

  • Page 72: Router Mode

    Wireless 3-in-1 Companion User Guide Router Mode Problem 1: When I enter a URL or IP address I get a time out error. A number of things could be causing this. Try the following troubleshooting Solution 1: steps. • Check if other PCs work. If they do, ensure that your PCs IP settings are correct.

  • Page 73: Appendix B About Wireless Lans

    Appendix B About Wireless LANs This Appendix provides some background information about using Wireless LANs (WLANs). Modes Wireless LANs can work in either of two (2) modes: • Ad-hoc • Infrastructure Ad-hoc Mode Ad-hoc mode does not require an Access Point or a wired (Ethernet) LAN. Wireless Sta- tions (e.g.

  • Page 74: Channels

    Wireless 3-in-1 Companion User Guide Channels The Wireless Channel sets the radio frequency used for communication. • Access Points use a fixed Channel. You can select the Channel used. This allows you to choose a Channel which provides the least interference and best performance. In the USA and Canada, 11 channel are available.

  • Page 75: Appendix C Specifications

    Appendix C Specifications Multi-Function Wireless 3-in-1 Companion Model Wireless 3-in-1 Companion Dimensions 70 mm (W) * 105 mm(D) * 22 mm (H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C Network Protocol: TCP/IP Network Interface: 1 * 10/100BaseT Ethernet 1 * Wireless Interface LEDs...

  • Page 76: Regulatory Approvals

    Wireless 3-in-1 Companion User Guide Regulatory Approvals CE Standards This product complies with the 99/5/EEC directives, including the following safety and EMC standards: • EN300328-2 • EN301489-1/-17 • EN60950 CE Marking Warning This is a Class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

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