Troubleshooting - ActionTec NS-100 User Manual

Network attached storage device
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Troubleshooting

This chapter lists some common problems, and their solutions.
Problem 1:
Solution 1:
The NAS Utility doesn't list any NAS Devices.
Check the following:
• The
Device is installed,
NAS
and it is powered on and startup is complete.
• Ensure the computer and the
same network segment. (If you don't have a router,
this must be the case.)
• Ensure the computer has the
loaded. In Windows, this is done by using Control
Panel-Network. If an entry for
is not listed, use Add - Protocol - Microsoft -
add it.
You then need to select the new entry (
Network card), click Properties, and configure the IP
Address tab.
• If the
LAN
an IP Address automatically".
• Otherwise, you must select "Specify an
and enter values for IP address and subnet mask. The
address range commonly used is 192.168.0.1 to
IP
192.168.0.254, with a subnet mask of 255.255.255.0.
(The
Device's default
NAS
with a subnet mask of 255.255.255.0). Remember that
each device needs a unique
subnet mask.
LAN
has a
server, you can select "Obtain
DHCP
IP
IP
45
5
connections are
Device are on the
NAS
network protocol
TCP/IP
-> Network card
TCP/IP
TCP/IP
->
TCP/IP
Address",
IP
address is 192.168.0.2,
address, and the same
,
OK
to

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