Whirlpool W11201742A Use And Care Manual page 28

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
If you experience
Wash Cycle Not Performing As Expected (cont.)
Not cleaning or Not using correct cycle for fabric type.
removing stains
(cont.)
Not using dispensers/dispensers not
loaded properly.
Dispense cartridge is empty.
Not washing like colors together.
Not enough detergent used,
or hard water.
Odors Monthly maintenance not done
as recommended.
Not using HE detergent or using
too much HE detergent.
Door not left open after use.
Fabric damage Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged
before washing.
Fabric damage can occur if washer is
tightly packed.
Fabric damage can occur if washer
door is closed on an item, trapping
it between the door window and the
rubber seal.
Liquid chlorine bleach may have been
added incorrectly.
28
Possible Causes
Use a warmer wash temperature to improve cleaning.
If using a What to Wash cycle selection paired with the "Quick"
How to Wash cycle selection, wash only a few items.
Use the "Heavy Duty" How to Wash cycle selection for tough
cleaning.
Add an extra rinse for heavily soiled loads.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Make sure that the Load & Go
dispenser is not empty.
Avoid overfilling.
Do not add products other than those specified directly to load.
Fill dispense cartridge to the "MAX" line with HE liquid detergent.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Use more detergent for washing heavy soils in cold or
hard water.
Run the Clean Washer with affresh
30 wash cycles. See "Washer Care" in "Washer Maintenance."
Unload washer as soon as cycle is complete. Use the
FanFresh option if load cannot be removed immediately
®
after the wash is complete.
Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer's directions.
See the "Using the Washer" section.
This washer has a tight seal to avoid water leaks. To avoid odors,
leave the door open to allow the washer to dry between uses.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Avoid tightly packing the washer. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two garments after washer has started.
Do not overfill the washer.
Push wash load fully into the washer.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Solution
bulk dispenser liquid detergent
™
cycle monthly or every
®