Sony CCD-TRV338 Camera Operation Manual page 91

Symptom
For TRV280:
There is no sound when the
camcorder is connected to the
Windows computer via a USB cable.
For TRV280:
The movie is not smooth during USB
streaming.
For TRV280:
Picture Package does not function
correctly.
For TRV280:
An error message appears while
operating Picture Package.
For TRV280:
The CD-R drive is not recognized or
data cannot be written on the CD-R in
Picture Package Auto Video,
Producer, CD Backup or VCD
Maker.
For TRV280:
"First Step Guide" is not displayed
correctly.
Cause and/or Corrective Actions
cChange the settings for your computer environment as described in the
following procedures:
1
Select [Start], [Programs] ([All Programs] for Windows
XP), [Picture Package], [Handycam Tools], and [USB
Streaming Tool], then start up [USB Streaming Tool].
2
Select another device on the [Select audio device] screen.
3
Follow the on-screen instructions, click [Next], then click
[Done].
b Note
• Sound is not supported on Windows 98.
cChange the settings as described in the following procedures:
1
Select [Start], [Programs] ([All Programs] for Windows
XP), [Picture Package], [Handycam Tools], and [USB
Streaming Tool], then start up [USB Streaming Tool].
2
Adjust the slider in the (-) direction on [Select video
quality].
3
Follow the on-screen instructions, click [Next], then click
[Done].
cClose Picture Package, then restart the Windows computer.
cClose Picture Package on your Windows computer first, then set the
POWER switch on your camcorder to another mode.
cFor the compatible drive, visit the following URL:
http://www.ppackage.com/
cRefer to "First Step Guide" in PDF. For copying the PDF file, see
page 78.
91
Troubleshooting