Network; Application - LG ThinQ View Owner's Manual

Network

Symptoms
Cannot connect the
Smart Display to your
home network.
The application doesn't
work properly.

Application

Symptoms
The application doesn't
work properly.
Cause & Solution
The wireless communication may be interrupted from household devices that are
using radio frequencies. Move the Smart Display away from them.
Is the application plugged in?
y Plug in the application.
Is the LAN cable connected to the wireless router and the application properly?
y Connect the LAN cable to the LAN port on the back of the application and to
your wireless router.
If you restart the router?
y You need to turn the speaker' s power off and on again.
If you install new router.
y You need to perform a factory set and set up the network connection for
speaker.
Cause & Solution
Does an error occur when accessing the app?
y Make sure that your device is compatible with the app.
y Make sure that the application is the latest version.
Troubleshooting 21
4