Table of Contents
Advertisement
Trouble shooting
Malfunctions often have simple explanations. Please read the
following notes before calling the after-sales service.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out and damaged power cables replaced by one of our trained
after-sales technicians. If the appliance is defective, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate with these numbers can be
found inside the appliance (remove the metal mesh grease
filter to gain access).
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
After-sales service
O
Please be aware that a visit by an after-sales engineer will be
charged if a problem turns out to be the result of operator error,
even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
8
FD no.
Fault table
Problem
Possible cause
The appliance does
The plug is not
not work
plugged into the
mains
Power cut
The fuse is faulty
The lighting does
The bulbs are faulty. For information on
not work.
Solution
Connect the appli-
ance to the power
supply
Check whether
other kitchen appli-
ances are working
Check in the fuse
box to make sure
that the fuse for the
appliance is in
working order
changing the bulbs,
see the "Replacing
Bulbs" section.
Advertisement
Table of Contents
