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Pella Insynctive Product Manual

Bridge wirelessly connects compatible home automation system
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Download this manual See also: Product Manual
BRIDGE
products to Insynctive App or a compatible home automation system.
WHAT'S NEEDED:
• POWER SUPPLY AND CORD (included)
• ONE OR MORE PELLA INSYNCTIVE PRODUCTS (sold separately)
• PELLA INSYNCTIVE STATUS INDICATOR (optional — sold separately): Indicates status
of Pella Insynctive SENSORS. Or you can use the Insynctive App or a compatible home
automation system.
* For a list of compatible smart devices and home automation systems, visit Pella.com/Insynctive.
PELLA
®
BRIDGE wirelessly connects your Pella Insynctive
*
INSYNCTIVE
PRODUCT GUIDE
®
PE LL A
®
I N SY N CTI VE
*
®
BR IDG E P RO D U CT G UID E
1
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Summary of Contents for Pella Insynctive

  • Page 1 • ONE OR MORE PELLA INSYNCTIVE PRODUCTS (sold separately) • PELLA INSYNCTIVE STATUS INDICATOR (optional — sold separately): Indicates status of Pella Insynctive SENSORS. Or you can use the Insynctive App or a compatible home automation system. * For a list of compatible smart devices and home automation systems, visit Pella.com/Insynctive.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS General and Safety Information Registering Products Need Help? Home Automation Warnings Product Overview Specifications Detailed Instructions Installation Recommendations Bridge Setup Factory Reset Bridge Clear Bridge Memory Additional Instructions Volume and Chime Settings Volume Adjust Mode Changing Chime Settings Care and Maintenance Special Features Sensor Test Mode...

  • Page 3: General And Safety Information

    For instant access to warranties, troubleshooting information and videos, visit InsynctiveSupport.Pella.com or call 855-473-5524. HAVE A HOME AUTOMATION SYSTEM? To view a list of compatible systems and find instructions on how to sync Pella Insynctive products, visit Pella.com/Insynctive. WARNING Failure to adhere to the warnings below may result in death, serious injury and/or loss of valuables.

  • Page 4: Product Overview

    — in close proximity to the Z-Wave gateway (within 30 feet). For a list of compatible smart devices and home automation systems, visit Pella.com/Insynctive. The Pella Insynctive App is currently only compatible with Apple devices that support iOS 9 or higher and Android devices 4.0 or higher. SPECIFICATIONS: Frequency: 433.92 MHz (Insynctive), 908.42 MHz (Z-Wave)

  • Page 5: Detailed Instructions

    BRIDGE has exited sync mode. BRIDGE is now ready to sync to Insynctive products. Refer to the Quick Start Guide included with your Insynctive product(s) for instructions on how to sync with BRIDGE.

  • Page 6: Factory Reset Bridge

    D ETAI L E D IN STR U CTIONS (c on t i nu ed ) FACTORY RESET BRIDGE It may be necessary to restore BRIDGE to its factory default state. This will delete all products that have been synced to BRIDGE and any connections to a home automation system.

  • Page 7: Clear Bridge Memory

    D ETAI L E D IN STR U CTIONS (c on t i nu ed ) CLEAR BRIDGE MEMORY If a SENSOR stops functioning for any reason, the last reported state of the nonfunctioning SENSOR will remain in the memory of BRIDGE. •...

  • Page 8: Additional Instructions

    CARE AND MAINTENANCE • Use indoors and keep away from sources of water and moisture. • Test Insynctive products at least once per year to help ensure ® proper operation.

  • Page 9: 0 Special Features

    SPECIAL FE ATURES SENSOR TEST MODE Sensor test mode may be used to determine if SENSOR is operating properly. • To enter sensor test mode, press and release the Test button TEST on BRIDGE. BRIDGE will beep and light will turn solid orange. BUTTON •...

  • Page 10: Faults

    SP EC I AL F EAT U RE S ( c on tin ue d ) FAULTS BRIDGE monitors communication and battery status of synced products. A fault is an occurrence that interferes with the regular operation and function of the product. If one of the faults in the table below is detected: TEST BUTTON...
  • Page 11 SP EC I AL F EAT U RE S ( c on tin ue d ) To check or repeat fault codes, press and release BRIDGE Test button twice. If there is currently an active fault, BRIDGE will beep and orange light will flash as indicated in the table on the previous page.
  • Page 12 TROUBLESHOOTING Also refer to InsynctiveSupport.Pella.com for more troubleshooting information, including videos, frequently asked questions and reference materials. PROBLEM CAUSE AND POSSIBLE SOLUTION BRIDGE does not beep when Chimes have been turned off. See Volume and Chime section door or window is opened.

  • Page 13: 4 Fcc Compliance And Industry Canada

    • Connect the equipment to an outlet on a different circuit from the receiver. • Consult the dealer or an experienced radio/TV contractor for help. Changes or modifications not expressly approved by Pella Corporation could void the user’s authority to operate the equipment.

  • Page 14: Limited Warranty

    Pella® Insynctive® products are covered by the Pella Insynctive products Software License Agreement and Pella Insynctive products Privacy Policy in effect at the time of sale, which can be found at InsynctiveSupport.Pella.com. By installing or using your Insynctive products, you are acknowledging that the Insynctive Software License Agreement and Privacy Policy are part of the terms of sale.

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