Homecrest CF-12 Manual page 19

Woven | 3 years residential and 1 year commercial | Homecrest Woven products are covered against fading, cracking and structural failure for three
years in a residential setting and one year in a commercial setting. In the event a replacement is required, Homecrest will replace the woven basket
or side panel (installation labor not included). If replacement is required, and your original product is no longer available, we will replace it with a
similar product based on manufacturer's discretion (installation labor not included). Homecrest will pay the warranty freight if within the first year in
the Continental United States. Return of product will not be accepted without prior written approval.
Single Layer Slings, Cushions, and Umbrella Canopies | 2 years residential and 1 year commercial | The fabrics used on our cushions, single layer
slings, Airo and umbrella canopies are warranted against tearing, discoloration or excessive fading for two years in a residential setting and one year in
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a commercial setting when maintained per the recommended care and maintenance instructions. In the event replacement is required, Homecrest will
replace the cushion, single layer sling or umbrella canopy with the same (if available) or comparable fabric based on manufacturers discretion (installation
labor not included). Homecrest will pay the warranty freight if within the first year in the Continental United States. Return of product will
not be accepted without prior written approval. Airo
Fire Table Burners | 2 years residential and 1 year commercial | Crystal fire burners (24" round and 12" x 24") are warranted to be free from
defects in material and workmanship for a period of two years from the date of purchase in a residential setting and one year in a commercial setting.
The warranty is limited to the replacement or repair of defective components or workmanship. Homecrest will pay the warranty freight if within the first
year in the Continental United States. Return of product will not be accepted without prior written approval. If replacement is required, and your
original product is no longer available, we will replace it with a similar product.
Miscellaneous Items | 1 year residential and commercial | The warranty of the finish on coiled steel spring rocker mechanisms, plastic parts, flex plates,
glides, swivel inserts, metal umbrellas, cord and umbrella base is warranted for one year in a residential and commercial setting from the
date of purchase when maintained per the recommended care and maintenance instructions. Homecrest will repair or replace the product at the
manufacturer's discretion. Homecrest will pay the warranty freight if within the first year in the Continental United States. Return of product will not be
accepted without prior written approval. If replacement is required, and your original product is no longer available, we will replace with a similar product.
Replacement Program | 1 year residential and commercial | All purchased slings, cushions and parts, etc. bought online through www.homecrest.com
or through a retailer carry a one-year warranty from date of purchase.
WHAT OUR WARRANTIES DO NOT COVER
These Limited Warranties are restricted to failures resulting only from normal usage and natural weathering and will not cover damage or failure of product
attributable to:
• Acts of God, falling objects, fire, explosions, external forces or any similar physical damage.
• Failure caused by misuse or lack of appropriate care and maintenance of the products. Refer to the care and maintenance instructions.
• Damage caused by caustic chemicals and/or power washers.
• Products shipped from the previous factory prior to 1/1/2008.
• Glass and acrylic table tops.
• Vinyl furniture covers.
• Showroom samples and factory outlet purchases.
• Normal fading of fabrics, straps and painted surfaces.
• Bursting and cracking of tubing and extrusion caused by exposure to moisture and freezing temperatures.
• Return freight after one year.
• Salt water exposure – due to the demands of salt air, weekly cleaning and quarterly waxing of painted surfaces must be maintained to prevent
finish blisters and corrosion. Failure to carefully follow our care and maintenance instructions will void the warranty.
CLAIMS PROCEDURE
In the event that a warranty claim file needs to be opened, contact your local Homecrest retailer to facilitate the process. If a local retailer is not available,
you may also contact Homecrest via our website by going to www.myhomecrest.com. Warranty for any refinished or replaced product shall
be only for the remainder of the warranty period applicable to the original product. During the warranty process, you may be required to either return
the defective merchandise or provide proof of destruction. Working through your local retailer is highly recommended, when possible. Many of our retailers
can fix and/or handle issues immediately, saving you both time and expense in the warranty process.
FREIGHT
All Homecrest furniture is delivered to the carrier in factory new condition. Claims for damage or losses that occur during shipping must be noted at
the time of delivery and filed with Homecrest. Send written notice of the claimed condition to:
Homecrest Outdoor Living, LLC, 1250 Homecrest Avenue, Wadena, MN 56482.
2 is a single layer sling.
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Fire Table Manual | 19