Troubleshooting - Homecrest CF-12 Manual

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6

TROUBLESHOOTING

SYMPTOM
A.
Crystal Fire Will
1.
Not Light
B.
Low Flames/
2.
A.
Will Not Stay Lit
A.
3.
Blue Flames
B.
4.
Metallic Noise
A.
Decorative
5.
Glass Cracking
A.
or Splitting
14 | www.homecrest.com
POSSIBLE CAUSES
No LP gas in the tank, or Natural gas may
not be turned on.
Plugged burner orifice.
Manual shut-off valve (on/off control
knob) open or not installed between the
LP tank and the appliance.
This is a result of normal operation and
flames will begin to yellow as the unit is
allowed to burn for 16-20 minutes.
Improper air/fuel mixture related to the air
shutter position.
Noise is caused by metal expanding
and contracting as it heats up and cools
down, similar to the sound produced by a
furnace or heating duct. This noise does
not affect the operation or longevity of the
appliance.
Heat and/or abrupt temperature changes.
CORRECTIVE ACTIONS
Check the LP (propane) tank. You may be out of gas, or
check Natural Gas valve at main.
Check the burner orifice for stoppage. Remove stoppage.
Close LP tank and manual shut-off valves. Open LP tank
valve first, THEN the manual shut-off valve.
Do nothing.
Close air shutter. (For LP , leave 1/4" open, Natural gas
adjust to be closed.)
Do nothing.
This is a property of glass and may happen occasionally.
Do nothing. This is completely normal.

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