Failure/Error Display Codes - Whirlpool WOC54EC0H Service Manual

Single & Double Oven Model
System Display
Information
Model # Model Information
Serial # Product Serial Number
UI Serial # User Interface Serial Number
ACU Serial # Appliance Control Unit Serial
Number
Upper ACU Upper Appliance Control Unit
Serial # Serial Number
Lower ACU Lower Appliance Control Unit
Serial # Serial Number
UI Version User Interface Software
Version
ACU SW Appliance Control Unit
Software Version
Upper ACU Upper Appliance Control Unit
SW Software Version
Lower ACU Lower Appliance Control Unit
SW Software Version
Diagnostics Number of times Diagnostic
Entries Menu has been entered
Single Oven and Microwave Oven Combination
Code Description
User HMI-Central/UI
Interface board Control Panel
(UI) not Assembly
reacting
to touch
For Service Technician Use Only
Single Double
Oven Oven
о о
о о
о о
о NA
NA о
NA о
о о
о NA
NA о
NA о
о о

Failure/Error Display Codes

Explanation and Recommended Procedure
NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power
on).
1. Enter the Diagnostic menu, and then touch POWER.
2. To reset Touch Calibration: Unplug the oven or disconnect power, wait 10 seconds, and then
plug in the oven or reconnect power. If still no response, go to Step 3.
3. Unplug the oven or disconnect power.
4. Replace HMI-Central/UI board Control Panel Assembly.
5. Reassemble all parts and panels before operating.
6. Plug in the oven or reconnect power and follow the on-screen prompts for a model
selection.
7. Verify operation is normal.
DIAGNOSTICS & TROUBLESHOOTING
Microwave Oven Combination - Lower
Oven
System Information Display
Model # Model Information
Serial # Product Serial Number
UI Serial # User Interface Serial Number
Oven ACU Serial # Appliance Control Unit Serial Number
UI Version User Interface Software Version
Oven ACU SW Oven Appliance Control Unit Software
Version
MWO ACU SW Microwave Oven Appliance Control Unit
Software Version
Diagnostics Entries Number of times Diagnostic Menu has
been entered
General Procedure: Model Selection
NOTE: When a new User Interface is installed, you will be
prompted to select a new model number upon power up. To
change the model number on an existing UI, follow the steps
below:
1. Plug in microwave oven or connect power.
2. Enter Diagnostics mode.
3. Touch or scroll to "System Information" in the Diagnostics
menu, then touch "OK".
4. Touch or scroll to "Model Number," then touch "OK".
5. Touch or scroll to the correct model number in the list, then
touch "Select".
Whirlpool Smart Wall Ovens n
®
2-5