Troubleshooting - Kitchen and Home 5-ZG-36-SS Instruction Manual

First, check and confirm there are no interruptions to the gas and electrical lines.
The burner can't be ignited or the flame is not uniform around the burner.
Check to make sure that:
The gas holes on the burner are not clogged.
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All of the removable parts that make up the burner are placed properly.
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There is no excessive air flow around the cooking surface.
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The burner ignites but won't stay lit.
Check to make sure that:
You press the knob all the way;
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You keep the knob pressed long enough to activate the thermal switch.
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The gas holes on the burner next to thermal switch are not clogged
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The flame goes out when knob is on "Low" setting.
Check to make sure that:
The gas holes on the burner are not clogged.
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There is no excessive air flow around the cooking surface.
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The minimum has been adjusted correctly (see the section titled "Minimum Regulation").
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The cookware is not stable.
Check to make sure that:
The bottom of the cookware is perfectly flat.
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The cookware is centered correctly on the burner..
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The support grids have not been inverted.
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If you have checked all of the above and the cooktop still does not work properly, please call Customer
Service and provide:
Detailed description of problem.
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Cooktop model number
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Your name
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Date and place of purchase
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Troubleshooting

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