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8. Help
8.1.2 Interface messages
Display
"CONNECT ERROR"
"DATA ERROR"
"EMAIL SIZE OVER"
"FILE SIZE OVER"
"LOGIN ERROR"
"NAME ERROR"
"OFFLINE"
"PATH ERROR"
"PC ACCESS ERROR"
"PC FAIL OR BUSY"
56
Cause & Solution
R IP address of the server or network configuration is incorrect. Consult your
network administrator.
R The server is down. Consult your network administrator.
R The cable between the unit and the computer is not connected correctly.
Check the connections (page 15, 20).
R IP address of the server or network configuration is incorrect. Consult your
network administrator.
R Your computer may not have enough memory. Change to a lower resolution
for scanning and try again.
R The email server configuration requires authentication. Check the
configuration of the email server.
R SMB folder is read only. Consult your network administrator.
R When performing scan to email address, the total file size of scanned data
exceeded the file size limitation (page 75). Divide the document into
sections.
R When performing scan to FTP server or scan to SMB folder, the total file
size of scanned data exceeded the file size limitation (page 75). Divide
the document into sections.
R Login name or password of the server is incorrect or you don't have
permission to login to the server. Consult your network administrator.
R The server name is incorrect. Consult your network administrator.
R The server is down. Consult your network administrator to activate the
server.
R The cable between the unit and the computer is not connected correctly.
Check the connections (page 15, 20).
R Check that the computer is turned ON.
R The path of FTP server or SMB folder is incorrect. Consult your network
administrator.
R Check that the computer is turned ON.
R The Multi-Function station's scan application is not running correctly on the
computer. Restart your computer and try again.
R If your computer is busy, close other applications.
R Your firewall software is blocking the LAN connection. Disable the firewall
software or change the firewall settings to allow the unit access to your
computer.
R The cable between the unit and the computer is not connected correctly.
Check the connections (page 15, 20).
R The computer has some kind of problem. (Example: Make sure that the
computer is turned ON.)
R The Multi-Function station's scan application is not running correctly on the
computer. Restart your computer and try again.
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