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Question 8. I cannot get SSID name, the
screen always displays: 'Can't get any
SSID!!'
Answer:
When the WLAN USB Adapter is con-
nected to the player, it needs some time to
get initialized. Please wait for about 1~2
minutes and try refreshing the SSID list
again.
Question 9. I cannot see fi les shared on my
computer via Browser->Network menu.
Answer:
Please check following items:
1. Connect the player to network and ob-
tain an IP address fi rst;
2. Please enable NetBIOS of TCP/IP on
computer;
3. Please check your PC's fi rewall settings;
4. Please enable your PC's 'Guest' ac-
count;
5. Please share the folders which you wish
to browse on your PC, and make sure
that 'Everyone' or 'Guest' has the right
to access.
Question 10. I confi gured everything cor-
rectly, but still cannot get the wireless net-
work or UPnP function to work.
Answer:
Are you using a fi rewall such as Norton
Internet Security, McAfee Personal Fire-
wall, Zone Alarm, etc. or even the built-in
fi rewall of Windows XP? (Don't forget that
Service Pack 2 for Windows XP automati-
cally upgrades your fi rewall and turn it on
by default)
If you have a fi rewall, it may need to be
confi gured or have exceptions created to
allow you to see and communicate with the
player on the network. To test if your fi re-
wall is preventing network communication
(including PING and access shared fold-
ers), try disabling it to see if you can con-
nect. If you can connect with the fi rewall
disabled, you may need to add the player
50
• MediaStation 6
to the 'Trusted' list or confi gure the fi rewall
for local intranet access. Worst-case, dis-
able your fi rewall long enough to use the
player, then enable it again when done.
Question 11. I am using the 802.11n Wi-Fi
dongle with an 802.11n wireless router, why
the speed is still 802.11g 54Mbps rather
than 300Mbps?
Answer:
The IEEE 802.11n Draft standard prohibits
using high throughput with WEP or TKIP
as the unicast cipher. If you use these en-
cryption methods (e.g. WEP, WPA-TKIP),
your data rate will drop to 54 Mbps. You
may contact the Access Point or router
manufacturer to download the latest
fi rmware, or try other encryption methods
(WPA2-AES or WPA2-TKIP), or choose to
confi gure an unsecured profi le, but this
option is not recommended.
Question 12. Why do some supported
photo formats, cannot be shown in the
photo function?
Answer:
In the JPEG format there are different
modes. The player doesn't support all
the modes. So you have to change your
photo format fi rst as follow:
(1) Use Photoshop or similar software to
open the photo;
(2) Choose "save as" from the menu and
select the picture format as JPEG, input the
fi le name and click the "save" icon;
Question 13. Why couldn't the player fi nd
the hard disc?
Answer:
Make sure the fi rmware is installed cor-
rectly, and no system partitions on the
HDD were deleted. If hard disc failure
occurs, please backup your data and
reinstall the fi rmware.
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