Frequently Asked Questions - Teufel MediaStation 6 Technical Description And Operating Instructions

6.2 Frequently Asked Questions

Question 1. When I try to disconnect the
USB device, I keep on getting "The device
'Generic volume' cannot be stopped right
now. Try stopping the device again later."
message, what should I do?
Answer:
Close any program that might be ac-
cessing data on the player, including
Windows® Explorer. If it does not work,
close all programs and wait for another
20 seconds, then try the green arrow icon
again. If it still does not work, you should
shut down the player and disconnect the
USB cable.
Question 2. I fi nd new fi le names and
folder names that I never created before or
they have strange gibberish names.
Answer:
Most likely, the player's fi le allocation
table (FAT) has been corrupted. This might
be due to the player shutting down (due
to low battery power) while reading or
writing to your computer by the USB con-
nection. Windows and Macintosh often
write extra fi les to the hard disk such as
fi nder.def or System volume info. These
are normal and will not do any harm to
the player.
Question 3. I used my player to transfer
fi les back and forth between different com-
puters. Will defragmenting the player hard
disk do any harm to it?
Answer:
Defragmenting the player hard disk may
be useful after having transferred many
fi les to and from the player. It is never
harmful to use the defragment on the
player. Make sure no other programs are
running while using the Windows® de-
fragment utility. Make sure you have con-
nected the player with the external power
adapter during this procedure.
Question 4. My fi les have disappeared
from the player.
Answer:
Make sure that you browse your fi les via
the correct browser mode which means
correct fi ltered views such as Photos, Mu-
sic, or Movies.
Question 5. During power on, why does
the TV will have a short fl ashing, blue
screen or screensaver?
Answer:
This is normal, when the system initializes,
it will setup the corresponding parameters
so it can output the correct video signal to
the TV, during the initializing time, the TV
will receive incorrect signals or the signals
will not be stable and will cause the TV
screen to fl ash, some TV's will treat this as
no signal, and will display a blue screen
or screensaver.
Question 6. Why when I switch to Y/Pb/
Pr 480p, 576p, 720p, 1080i, and 1080p,
does the TV screen display an unwatchable
picture?
Answer:
Please check if your TV supports Y/Pb/Pr
480p, 576p, 720p, 1080i, and 1080p
output, if your TV does not support, please
use the A/V signal display instead, press
the TV SYSYEM button on the remote
control, then switch the TV's video input to
NTSC or PAL.
Question 7. Why is there no sound on
movie or music playback when using Y/Pb/
Pr component output?
Answer:
Y/Pb/Pr output is a video output only, and
does not include sound signals. When us-
ing Y/Pb/Pr output, please plug the A/V
OUT or the S/PDIF jack to output sound.
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