TATA Motors TIAGO XZ 2019 Owner's Manual page 133

 Arrangement of fuel. (Fuel cost will
be chargeable at actual cost)
 Re-opening the vehicle in cases of
key lock out.
 Rectification of electrical problems
related to battery, fuses etc.
 On spot repairs for complaints repair-
able at site. ^
 Vehicle to vehicle towing or winching
& towing for non-accident cases up
to the nearest TATA MOTORS author-
ized workshop. Towing charges at ac-
tual cost beyond the same to be paid
to the ASP in cash. (Any ferry or toll
charges levied in relation to the vehi-
cle being towed to be paid by the cus-
tomers in actuals in cash).
For accident cases, towing charges
to be borne by the customer.
. The
II
24x7 On Road Assistance
gram coverage on availing the
icy, post warranty is upto maximum of 6
instance of assistance in one year for
both the plans- Basic and Premium. In
the premium plan, this includes
stances of towing upto the nearest TATA
MOTORS authorised workshop.
Exclusions
24 X 7 On Road Assistance Program
does not apply to
 Cost of parts consumables and la-
bour for such repairs not covered un-
der warranty*. These charges are to
be settled with ASP in cash.
 Toll or ferry charges paid by ASP in
reaching to the breakdown site to be
settled with ASP in actuals in cash.
 Cases involving accident, fire, theft,
vandalism, riots, lightening, earth-
quake, windstorm, hail, tsunami, un-
usual weather conditions, other acts
of God, flood, etc.
 Vehicles that are unattended, un-reg-
Pro- istered, impounded or abandoned.
pol-
 Breakdown/defects caused by mis-
24X7
use, abuse, negligence, alterations
or modifications made to the vehicle.
EMERGENCY AND BREAKDOWN ASSISTANCE
in-  Lack of maintenance as per the
2
maintenance schedule as detailed in
the owner's manual.
 Cases involving racing, rallies, vehi-
cle testing or practice for such
events.
Disclaimer
 The Service is not available in Lak-
shadweep.
 **The reach time is indicative & the
actual reach time will be conveyed by
the call centre at the time of break-
down call.
 The reach time can vary depending
on the traffic density & time of the
day.
 The reach time indicated does not
account for delays due to but not lim-
ited to acts of God, laws, rules & reg-
ulations for time being in force, or-
ders of statutory or Govt. authorities,
industrial
weather, heavy down pour, floods,
storms, natural calamities, road
blocks due to accidents, general
disputes, inclement
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