Chapter 6 Warranty; Airxcel Commercial/Industrial Group Limited Product Warranty - Industrial Climate Engineering SlimPac ECUA12 Installation & Operation Manual

Vertical air conditioners
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6.1

Airxcel Commercial/Industrial Group Limited Product Warranty

Airxcel Commercial/Industrial Group (ACIG) warrants its products to be free from defects in materials and workmanship under normal use
to the original purchaser when installed within the contiguous United States, the District of Columbia, and Canada for the period of time
in the table below. For units installed in Alaska and Hawaii, flat rate labor applies. If any part of your ACIG product fails within 15 months
from the date of the original shipment from ACIG, or within twelve months from the date of original start-up but not to exceed 18 months
from date of original shipment, whichever comes first, ACIG will furnish without charge, EXW Cordele, Georgia, the required replacement
part. The owner must provide proof of the date of the original start-up. The contractor's invoice, the certificate of occupancy, or similar
documents are examples of acceptable proof of the date of the original start-up.
Marvair, ICE, Eubank
90 Days* w/Flat Rate Labor
(See Marvair, ICE, Eubank Flat Rate Labor Guidelines)
1 Year Parts
5 Years Compressor
*If any part of your ACIG unit fails within 90 days of the commencement of the warranty, ACIG will furnish without charge, EX Works, Cordele,
Georgia, the required replacement part and pay for the labor to replace the part in accordance with the ACIG Flat Rate Labor Guidelines.
The following optional warranties are available from Airxcel Commercial/Industrial Group:
Bronze
Any Special Warranty Written for a Job
The responsibility of the equipment owner includes:
1.
To operate the equipment in accordance with the manufacturer's instructions.
2.
To provide easy accessibility for servicing.
3.
To check and reset any circuit breaker(s) and/or disconnect(s) prior to calling for service.
4.
To keep the unit clean and free of dirt and containment and replace filters as required.
5.
To keep the outdoor coil clean and free of leaves, paper, or other debris.
6.
To pay the charges incurred when any of the above have not been done.
7.
To pay for repair or replacement of any material or part other than those within the ACIG unit or controller.
ACIG will not be responsible for labor, transportation costs, delays or failures to complete repairs caused by events beyond our control.
This warranty does not cover:
1.
Any transportation, related service labor, diagnosis calls, filter, driers, refrigerant, or any other material charges.
2.
Damages caused by shipping, accident, abuse, negligence, misuse, fire, flood, or Acts of God.
3.
Damages caused by operating or staging the unit in a corrosive environment
4.
Damages caused by improper application of the product.
5.
Damages caused by failing to perform proper routine maintenance.
6.
Expenses incurred for erecting, disconnecting or dismantling the product or installing the replacement part(s).
7.
Products not installed or operated according to the included instructions, local codes, and good trade practices.
8.
Products moved from the original installation site.
9.
Products lost or stolen
10. Consequential damages or incidental expenses including losses to persons, property or business.
11. Modifications to original unit after it leaves the factory, such as breaking the any part of the sealed systems unless authorized in
advance in writing by ACIG.
When service is required, it must be performed during normal working hours (8:00 AM - 5:00 PM) Monday - Friday and must be performed
by ACIG personnel or a designated Service Representative. ACIG will pay for non-priority shipping costs of the compressor during the first
twelve months of the warranty period. After the first twelve months of the warranty period, all costs of shipment and risk of loss during
the shipment of the compressor shall be the responsibility of the owner.
The owner of the product may ship the allegedly defective or malfunctioning product or part to ACIG, at such owner's expense, and
ACIG will diagnose the defect and, if the defect is covered under this warranty, ACIG will honor its warranty and furnish the required
replacement part. All costs for shipment and risk of loss during shipment of the product to ACIG and back to the owner shall be the
responsibility and liability of the owner. Upon written request by an owner, ACIG may arrange for remote diagnosis of the allegedly
defective or malfunctioning product or part but all costs for transportation, lodging and related expenses with regard to such diagnostic
services shall be the responsibility and liability of the owner.
An owner requesting performance under this Warranty shall provide reasonable access to the allegedly defective or malfunctioning
product or part to ACIG and its authorized agents and employees.
THIS WARRANTY CONSTITUTES THE EXCLUSIVE REMEDY OF ANY PURCHASER OF AN AIRXCEL COMMERCIAL/INDUSTRIAL GROUP HEAT
PUMP OR AIR CONDITIONER AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION,
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR USE, TO THE FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT
SHALL ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR USE EXCEED THE TERMS OF THE APPLICABLE WARRANTY
STATED ABOVE AND AIRXCEL COMMERCIAL/INDUSTRIAL GROUP SHALL HAVE NO OTHER OBLIGATION OR LIABILITY. IN NO EVENT SHALL
MARVAIR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR MONETARY DAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE-TO-STATE.
Some states do not allow limitations or exclusions, so the above limitations and exclusions may not apply to you.

Chapter 6 Warranty

Suburban Applied Products
1 Year Parts/Labor – w/Flat Rate Labor
(See Suburban AP Flat Rate Labor Guidelines)
5 Years Heat Exchanger
5 Years Compressor
Silver
1 Year Parts/Labor
25
Gold
2 Years Parts/Labor
ICE SlimPac ECUA12-18 I&O Manual 03/2019 Rev.2
Diamond
5 Years Parts/Labor
06/2018 Rev.7

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