Dell Inspiron 5676 Service Manual

Dell Inspiron 5676 Service Manual

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Inspiron Gaming Desktop
Service Manual
Computer Model: Inspiron 5676
Regulatory Model: D27M
Regulatory Type: D27M001

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Summary of Contents for Dell Inspiron 5676

  • Page 1 Inspiron Gaming Desktop Service Manual Computer Model: Inspiron 5676 Regulatory Model: D27M Regulatory Type: D27M001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer......................9 Before you begin ................................9 2 After working inside your computer......................10 3 Safety instructions............................11 4 Recommended tools.............................12 5 System board components........................... 13 6 Screw list..............................14 7 Removing the right-side cover........................16 Procedure..................................16 8 Replacing the right-side cover........................17 Procedure...................................17 9 Removing the light bar..........................
  • Page 4 Procedure..................................25 16 Replacing the solid-state drive........................27 Procedure..................................27 Post-requisites..................................28 17 Removing the 3.5-inch hard drive....................... 29 Prerequisites..................................29 Procedure..................................29 18 Replacing the 3.5-inch hard drive........................31 Procedure..................................31 Post-requisites..................................32 19 Removing the 2.5-inch hard drive.......................33 Prerequisites..................................33 Procedure..................................33 20 Replacing the 2.5-inch hard drive......................35 Procedure..................................35 Post-requisites..................................36 21 Removing the fan............................
  • Page 5 Post-requisites..................................47 27 Removing the coin-cell battery........................48 Prerequisites..................................48 Procedure..................................48 28 Replacing the coin-cell battery........................49 Procedure..................................49 Post-requisites..................................49 29 Removing the power-supply unit....................... 50 Prerequisites..................................50 Procedure..................................50 30 Replacing the power-supply unit........................52 Procedure..................................52 Post-requisites..................................54 31 Removing the top cover..........................55 Prerequisites..................................
  • Page 6 Post-requisites................................. 66 39 Removing the processor fan........................67 Prerequisites..................................67 Procedure..................................67 40 Replacing the processor fan........................69 Procedure..................................69 Post-requisites..................................70 41 Removing the processor..........................71 Prerequisites..................................71 Procedure..................................71 42 Replacing the processor..........................73 Procedure..................................73 Post-requisites..................................73 Post-requisites.................................. 74 43 Removing the heat sink..........................75 Prerequisites..................................
  • Page 7 Procedure..................................85 Post-requisites..................................86 51 Removing the logo board..........................87 Prerequisites..................................87 Procedure..................................87 52 Replacing the logo board........................... 88 Procedure..................................88 Post-requisites..................................88 53 Removing the slim optical drive......................... 89 Prerequisites..................................89 Procedure..................................89 54 Replacing the slim optical drive........................91 Procedure..................................91 Post-requisites..................................92 55 Removing the power-button board......................
  • Page 8 Reinstall Windows using a USB recovery drive......................116 Enhanced Pre-Boot System Assessment (ePSA) diagnostics.................. 117 Running the ePSA Diagnostics..........................117 Diagnostics..................................117 Wi-Fi power cycle................................118 Flea power release................................119 65 Getting help and contacting Dell......................120 Self-help resources.................................120 Contacting Dell................................120 Contents...
  • Page 9: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. Click Start > Power >...
  • Page 10: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer.
  • Page 11: Safety Instructions

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 12: Recommended Tools

    Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver #1 • Plastic scribe Recommended tools...
  • Page 13: System Board Components

    System board components light-bar connector processor-power cable connector power-button board cable connector processor-fan cable connector memory-module slot M.2 SATA connector wireless-card slot USB 2.0 cable connector light-bar connector power-supply unit cable connector USB 3.1 cable connector SATA1 connector USB 3.1 (Type-C) cable connector USB 3.1 cable connector front chassis-fan connector SATA0 connector...
  • Page 14: Screw List

    Screw list The following table provides the list of screws that are used for securing different components to the computer. Table 1. Screw list Component Secured to Screw type Quantity Screw image Right-side cover Chassis 6-32UNCx6.3 Light bar Chassis M3x5 Solid-state drive System board M2x3.5...
  • Page 15 Component Secured to Screw type Quantity Screw image Power-supply unit Chassis 6-32UNCx6.3 Front cover Chassis 6-32UNCX3.6 Optical drive Chassis M3x5 Front I/O panel Chassis M3x5 Top cover Chassis M3x5 Front bezel Chassis M3x5 Antenna Chassis M3x5 Left-side cover Chassis M3x5 Bottom cover Chassis M3x5...
  • Page 16: Removing The Right-Side Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Remove the two screws (6-32UNCx6.3) that secure the cover to the chassis.
  • Page 17: Replacing The Right-Side Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the tabs on the computer cover with the slots on the chassis and slide it towards the front of the computer.
  • Page 18: Removing The Light Bar

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 19: Replacing The Light Bar

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align and slide the light bar into the slot on the chassis.
  • Page 20: Removing The Front Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 21: Replacing The Front Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align and insert the front-cover tabs into the front-panel slots and snap into place.
  • Page 22: Removing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 23 Removing the memory module...
  • Page 24: Replacing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites...
  • Page 25: Removing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
  • Page 26 Removing the solid-state drive...
  • Page 27: Replacing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
  • Page 28: Post-Requisites

    Place the computer in an upright position. Post-requisites Replace the right-side cover. Replacing the solid-state drive...
  • Page 29: Removing The 3.5-Inch Hard Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 30 Removing the 3.5-inch hard drive...
  • Page 31: Replacing The 3.5-Inch Hard Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the hard drive in the hard-drive bracket.
  • Page 32: Post-Requisites

    Post-requisites Replace the right-side cover. Replacing the 3.5-inch hard drive...
  • Page 33: Removing The 2.5-Inch Hard Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 34 Removing the 2.5-inch hard drive...
  • Page 35: Replacing The 2.5-Inch Hard Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the hard drive in the hard-drive bracket.
  • Page 36: Post-Requisites

    Post-requisites Replace the right-side cover. Replacing the 2.5-inch hard drive...
  • Page 37: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure •...
  • Page 38 In the reverse sequential order (as indicated on the processor-cooling assembly), loosen the four captive screws that secure the processor-cooling assembly to the system board. Remove the screw (6-32UNCx3.6) that secures the fan to the chassis. Lift and release the fan from the chassis. Lift the processor-cooling assembly along with the fan off the system board.
  • Page 39: Replacing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Procedure •...
  • Page 40: Post-Requisites

    In sequential order (as indicated on the processor-cooling assembly), tighten the captive screws that secure the processor-cooling assembly to the system board. Replace the screw (6-32UNCx3.6) that secures the fan to the chassis. Connect the processor-cooling assembly cable to the system board. Place the computer in an upright position.
  • Page 41: Removing The Graphics Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure •...
  • Page 42 Press the tab and disconnect the graphics-card cable from the graphics card. Remove the two screws (6-32UNCx3.6) that secures the graphics card to the chassis. Push the securing tab on the PCIe slot away from the graphics card, grasp the card by its top corner, and ease it out of the slot. Lift the graphics card off the computer.
  • Page 43: Replacing The Graphics Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Procedure •...
  • Page 44: Post-Requisites

    Align the screw holes on the graphics-card bracket to the screw holes on the chassis. Replace the two screws (6-32UNCx3.6) that secures the graphics-card bracket to the chassis and place the computer in an upright position. Post-requisites Replace the right-side cover.
  • Page 45: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 46 Removing the wireless card...
  • Page 47: Replacing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Connect the antenna cables to the wireless card.
  • Page 48: Removing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 49: Replacing The Coin-Cell Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Insert the coin-cell battery into the battery socket with the positive side facing up, and snap the battery into place.
  • Page 50: Removing The Power-Supply Unit

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 51 Press the securing clip and disconnect the power-supply unit cable from the processor-power cable. Press the securing clip and disconnect the power-supply unit cable from the system board cable. Disconnect the power cable from the hard-disk cable. Disconnect the power cable from the optical-drive cable. Remove the four screws (6-32UNCx6.3) that secure the power-supply unit to the chassis.
  • Page 52: Replacing The Power-Supply Unit

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the power supply on the chassis and slide the power-supply unit towards the back of the chassis until it snaps into place.
  • Page 53 Align the screw holes on the power-supply unit cover with the screw holes on the chassis. Replace the two screws (6-32UNCx6.3) that secure the power-supply unit cover to the chassis. Place the computer in an upright position. Replacing the power-supply unit...
  • Page 54: Post-Requisites

    Post-requisites Replace the right-side cover. Replacing the power-supply unit...
  • Page 55: Removing The Top Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 56: Replacing The Top Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites...
  • Page 57: Removing The Left-Side Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 58 Removing the left-side cover...
  • Page 59: Replacing The Left-Side Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the tabs on the left-side cover with the slots on the chassis and snap the left-side cover to lock it in place.
  • Page 60: Post-Requisites

    Place the computer in an upright position. Post-requisites Replace the right-side cover. Replacing the left-side cover...
  • Page 61: Removing The Bottom Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 62: Replacing The Bottom Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Tilt the computer towards the front until the base is facing up.
  • Page 63: Removing The Processor-Cooling Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 64 Removing the processor-cooling assembly...
  • Page 65: Replacing The Processor-Cooling Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the four captive screws on the processor-cooling assembly with the slot on the system board.
  • Page 66: Post-Requisites

    Place the computer in an upright position. Post-requisites Replace the right-side cover. Replacing the processor-cooling assembly...
  • Page 67: Removing The Processor Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 68 Release the processor fan from the tabs on the heat sink. Lift the processor fan off the heat sink. Removing the processor fan...
  • Page 69: Replacing The Processor Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the processor fan with the tabs on the heat sink and press to secure the processor fan on the heat sink.
  • Page 70: Post-Requisites

    Connect the processor-fan cable to the system board. Place the computer in an upright position. Post-requisites Replace the right-side cover. Replacing the processor fan...
  • Page 71: Removing The Processor

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 72 Removing the processor...
  • Page 73: Replacing The Processor

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.
  • Page 74: Post-Requisites

    Post-requisites Replace the processor fan. Replace the right-side cover. Replacing the processor...
  • Page 75: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 76: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
  • Page 77: Removing The Antennas

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 78: Replacing The Antennas

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the antenna cables to the slots on chassis and adhere the antenna cables to the chassis.
  • Page 79: Removing The Front I/O-Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 80 Removing the front I/O-panel...
  • Page 81: Replacing The Front I/O-Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the front I/O panel into the front I/O panel bay through the front of the computer.
  • Page 82: Post-Requisites

    Place the computer in an upright position. Post-requisites Replace the front cover. Replace the right-side cover. Replacing the front I/O-panel...
  • Page 83: Removing The Front-Panel Light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 84 Removing the front-panel light board...
  • Page 85: Replacing The Front-Panel Light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the front panel light-board cable to the slot on the chassis.
  • Page 86: Post-Requisites

    Place the computer in an upright position. Post-requisites Replace the front cover. Replace the right-side cover. Replacing the front-panel light board...
  • Page 87: Removing The Logo Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 88: Replacing The Logo Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the logo board with the slot on the chassis.
  • Page 89: Removing The Slim Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 90 Remove the slim optical-drive bezel from the optical drive. Removing the slim optical drive...
  • Page 91: Replacing The Slim Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align and snap the slim optical-drive bezel to the optical drive.
  • Page 92: Post-Requisites

    Place the computer in an upright position. Post-requisites Replace the front cover. Replace the right-side cover. Replacing the slim optical drive...
  • Page 93: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 94 Removing the power-button board...
  • Page 95: Replacing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Route the power-button board cable through the slot on the top panel.
  • Page 96: Post-Requisites

    Place the computer in an upright position. Post-requisites Replace the cover. Replace the slim optical drive. Replace the front cover. Replace the right-side cover. Replacing the power-button board...
  • Page 97: Removing The Front Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 98 Removing the front bezel...
  • Page 99: Replacing The Front Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the front bezel to the slots on the chassis.
  • Page 100 Replace the right-side cover. Replacing the front bezel...
  • Page 101: Removing The Rear Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 102 Place the computer with the left side-chassis facing up and release the slots on the rear cover from the tabs on the chassis and remove the rear cover from the chassis. Removing the rear cover...
  • Page 103: Replacing The Rear Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the slots on the rear cover with the tabs on the chassis and snap the cover in place.
  • Page 104 Replace the power-supply unit. Replace the right-side cover. Replacing the rear cover...
  • Page 105: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 106 Remove the eight screws (6-32UNCx6.3) that secure the system board to the chassis. Lift the system board and remove it from the chassis. Removing the system board...
  • Page 107: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 108: Post-Requisites

    Connect the USB 3.1 Type-C port cable to the system board. Connect the 2.5-inch hard-drive cable to the system board. Connect the 3.5-inch hard-drive data cable to the system board. Connect the optical-drive power cable to the system board. Connect the USB 3.1 (Type-C) cable to the system board. Connect the USB 2.0 cable to the system board.
  • Page 109: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 110: Bios Overview

    Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
  • Page 111 Main Cache L3 Displays the processor L3 cache size. First HDD Displays the primary hard disk. SATA ODD Displays the optical-drive disk. Second HDD Displays the secondary hard disk. Third HDD Displays the third hard disk. Fourth HDD Displays the fourth hard disk. System Memory Displays the total computer memory installed.
  • Page 112 SupportAssist OS Recovery tool will be disabled. Default: Disabled Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. Table 4. System setup options—Security menu Security Admin Password Status Displays whether the admin password is set.
  • Page 113: Clearing Forgotten Passwords

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover.
  • Page 114: Post-Requisites

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover.
  • Page 115 Follow these steps to flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 116: Troubleshooting

    Connect the USB recovery drive to your computer. Restart your computer. Press F12 after the Dell logo is displayed on the screen to access the boot menu. A Preparing one-time boot menu message appears. After the boot menu loads, select the USB recovery device under UEFI BOOT.
  • Page 117: Enhanced Pre-Boot System Assessment (Epsa) Diagnostics

    The items detected are listed and will be tested If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. To run a diagnostic test on a specific device Press Esc and click Yes to stop the diagnostic test.
  • Page 118: Wi-Fi Power Cycle

    Power LED state Description • Power is pff (S5) Solid Amber Boot failure: This is a system fault error condition, including the power supply. Only the +5VSB rail on the power supply is working correctly. Boot Failure: The computer is receiving electrical power, and power Blinking Amber supplied by the power supply is normal.
  • Page 119: Flea Power Release

    Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Turn off your computer.
  • Page 120: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 9. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter.

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