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Nokia Lumia 822: Safety and Warranty
ty, please fi rst visit www.nokia.com/support and follow the instructions
on how to troubleshoot the suspected issue. You can also call the Nokia
Careline for assistance:
Tel:
1-888-NOKIA-2U
(1-888-665-4228)
Web site:
www.nokia.com/support
For TTY/TDD users:
1-800-24-NOKIA
(1-800-246-6542)
• If you contact the Nokia Careline or use other available support,
please have the following information readily available:
• Your name, address, telephone number, Nokia user account details,
and other contact information;
• Your Product type, name, model number, product code, and serial
number, which are available from the sales package of your Product;
• Date and place of purchase, as well as the name of the retailer from
whom your Product was fi rst purchased; and
A short description of the issue aff ecting your Product.
If you visit a Nokia authorized service center for assistance under this
Warranty, please remember to bring along a copy of the original proof
of purchase.
You must inform Nokia or a Nokia authorized service center of the issue
aff ecting your Product within a reasonable time from noticing it and
always before the applicable warranty period expires (see section 2
above).
4. WHAT THIS WARRANTY DOES NOT COVER
Nokia does not provide a warranty for the following:
1. User guides;
2. Any third party software, settings, content, data, or links installed
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or downloaded onto your Product at any time;
3. Nokia and third party services or enabling clients (please read the
terms and conditions that may accompany the services to review
your applicable rights and obligations);
4. Normal wear and tear;
5. Reduced charging capacity of the battery, which is a result of the
natural end of life process of batteries;
6. Defects or damage caused by: (a) misuse, (b) exposure to abnormal
conditions, improper storage, exposure to moisture or dampness,
(b) not using your Product in accordance with the user guide, (c) us-
ing your Product with, or connecting it to, any product, accessory,
software, or service not manufactured or supplied by Nokia, (d) any
products combined with your Product by a third party, or (e) other
acts beyond Nokia's reasonable control;
7.
Damage caused by hacking, cracking, viruses, or other malware, or
by unauthorized access to services, accounts, computer systems or
networks;
8. Pixel defects in your Product's display that are within the scope of
industry standards.
9. Loss or corruption of, or damage to, data or the recreation or trans-
fer thereof even if such loss was a result of a defect in the Product.
10. Nokia software. For the purposes of this Warranty, all software
(including updates and upgrades) that Nokia has preinstalled on the
Product and which is necessary for its normal operation is consid-
ered Nokia software. Nokia does not warrant that any Nokia soft-
ware (including updates and upgrades) provided with, in, or for your
Product will meet your requirements, work in combination with any
hardware or software not provided by Nokia, that the operation of
Nokia software will be uninterrupted or error free or that any de-
fects in the software are correctable or will be corrected.
Software (including updates and upgrades to software) is provided
"as is" and "as available" without any express or implied warranties or
representations of any kind, and Nokia disclaims any such warranties
and representations to the fullest extent permitted by applicable law.
Without limiting the generality of the foregoing, NOKIA EXPRESSLY DIS-
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