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Nokia Lumia 800 Service Manual

Rm-801; rm-819.
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Service Manual for L1 and L2
Nokia Lumia 800
RM-801, RM-819
Key features
Windows Phone Mango operating system
Large 3.7" OLED ClearBlack screen
Best instant social experience
Sync, store and share media files
Fast browsing with IE9
Version 2.0
Exploded view
Assembly steps
Product controls and interfaces
Disassembly steps
More
Assembly video
More
Service concept
More
©2011 Nokia | Confidential | All Rights Reserved.
Check the repair
policy before
performing any
mechanical repair
on Service Level
1&2!
Disassembly video
More
Service devices
More
Phone reset
More
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   Summary of Contents for Nokia Lumia 800

  • Page 1

    1&2! Version 2.0 Exploded view Disassembly steps Disassembly video More More More Assembly steps Assembly video Service devices More More More Product controls and interfaces Service concept Phone reset More More More ©2011 Nokia | Confidential | All Rights Reserved.

  • Page 2

    I0034 SIDE KEY FLEX IHF SPEAKER I0031 I0033 AV FLEX BODY I0032 I0036 TYPE LABEL 2 I0027 FLASH MODULE Only available Not reuseable Repair/swap as assembly after removal only in level 3 ©2011 Nokia | Confidential | All Rights Reserved.

  • Page 3

    Disassembly steps Nokia Lumia 800 RM-801, RM-819 Version 2.0 For disassembling you need the Nokia Standard toolkit version 2. You will also need the camera removal tool SS-210 and the unibody opening tool SS-282. Protect the DISPLAY with protective film.

  • Page 4

    Push in from the shown place to open the USB DOOR. Pull the SIM DOOR to the direction shown to open it.

  • Page 5

    Remove the SIM DOOR. Pull out and remove the USB DOOR. Do not use it again. Discard it.

  • Page 6

    Unscrew the two Torx+ size 5 screws in the order shown. Do not use them again. Discard them. Insert the unibody opening tool SS-282 to the shown place and lever up the top left corner of the WINDOW FRAME.

  • Page 7

    Insert the SS-282 to the shown place and lever up the top right corner of the WINDOW FRAME. Release the left side of the WINDOW FRAME by sliding the SRT-6 to the direction shown. Start from the top end of the device. While releasing the WINDOW FRAME, be careful not to damage the BODY ASSEMBLY.

  • Page 8

    Release also the right side of the WINDOW FRAME by sliding the SRT-6 to the direction shown. Start from the top end of the device. Pull the WINDOW FRAME gently to the direction shown to release the three remaining clips holding it.

  • Page 9

    Turn over the WINDOW FRAME as shown. While turning the WINDOW FRAME, be careful not to damage the two shown flexes. Use the SS-93 to open the DISPLAY connector. While opening the connector, be careful not to damage it or nearby components.

  • Page 10

    Use the sharp end of the SS-93 to open the PROXIMITY connector. While opening the connector, be careful not to damage it or nearby components. The WINDOW FRAME can now be separated.

  • Page 11

    Remove the PROXIMITY flex by pulling it with fingers. Do not use it again. Discard it. Unscrew the six Torx+ size 5 screws in the order shown. Do not use them again. Discard them.

  • Page 12

    Lift the CHASSIS up from the shown place. While removing the CHASSIS, be careful not to bend it. Carefully pull the BODY ASSEMBLY to the direction shown to release the left side of the CHASSIS.

  • Page 13

    Pull the CHASSIS to the direction shown to remove it. Lift up the BATTERY from the battery compartment.

  • Page 14

    Use the SS-93 to open the BATTERY connector. Be careful not to damage the BATTERY connector or the components nearby. The BATTERY can now be separated.

  • Page 15

    Remove the BATTERY SPONGE with tweezers. Do not use it again. Discard it. Open the shown connector with the SS-93. Be careful not to damage the connector or any nearby components.

  • Page 16

    Open the shown connector with the SS-93. Be careful not to damage the connector or any nearby components. Open the shown connector with the SS-93. Be careful not to damage the connector or any nearby components.

  • Page 17

    Lift up the ENGINE BOARD from the bottom end. Carefully pull out and remove the BODY ASSEMBLY.

  • Page 18

    Remove the EARPIECE BOOT with tweezers. Release the EARPIECE with the dental tool. Be careful not to injure yourself or the ENGINE BOARD with the sharp end of the dental tool.

  • Page 19

    Remove the EARPIECE with tweezers. Do not use it again. Discard it. Place the SS-210 on top of the CAMERA and push down the metal sheets to unlock the camera retaining clips. Lift up and remove the CAMERA.

  • Page 20

    Use tweezers to remove the FLASH BOOT. Be careful not to damage the ENGINE BOARD or the two pins while removing the FLASH BOOT. Do not use the FLASH BOOT again. Discard it. The Nokia Lumia 800 disassembly procedure is complete. -END OF DISASSEMBLY-...

  • Page 21

    Service Manual Level 1 and 2 Assembly steps Nokia Lumia 800 RM-801, RM-819 Version 2.0 For assembling you need the Nokia Standard Toolkit version 2. Remove the protective tape from the FLASH BOOT.

  • Page 22

    Place the FLASH BOOT as shown to the ENGINE BOARD. Press it gently from the shown places with the SS-93. Be careful not to damage the springs! Place the CAMERA so that the guiding pin is aligned correctly.

  • Page 23

    Press the CAMERA to its place gently with the SS-93. Remove the EARPIECE from its packaging with tweezers.

  • Page 24

    When placing the EARPIECE, check that the pins are aligned correctly. Place the EARPIECE to its place and gently push to attach it.

  • Page 25

    Remove the EARPIECE protective film. Place the EARPIECE BOOT with tweezers and press it gently to attach it to the EARPIECE.

  • Page 26

    Push in the top part of the ENGINE BOARD to the BODY ASSEMBLY as shown. Check that the USB connector is correctly aligned. Lower down the bottom end of the ENGINE BOARD. Be careful not to damage the three shown connectors!

  • Page 27

    Use the SS-93 to connect the three shown connectors. Be careful not to damage the connectors or any components nearby! Remove the BATTERY SPONGE protective tape.

  • Page 28

    Carefully attach the BATTERY SPONGE to the BATTERY connector as shown. Check that the BATTERY SPONGE is aligned correctly. Insert the BATTERY to the battery compartment bottom end first.

  • Page 29

    Connect the BATTERY connector with the SS-93. Be careful not to damage the connector or components nearby. Place the bottom end of the CHASSIS to the BODY ASSEMBLY as shown and lower down the top end of the CHASSIS.

  • Page 30

    Press the CHASSIS gently so that it snaps to its place. Tighten the six Torx+ size 5 screws to the torque of 12 Ncm in the order shown.

  • Page 31

    Remove the two PROXIMITY FLEX protective tapes. Place the PROXIMITY FLEX as shown. Activate the PROXIMITY FLEX adhesive by pressing from the shown places gently with the SS-93. Be careful not to damage the PROXIMITY FLEX!

  • Page 32

    Hold the WINDOW FRAME as shown and connect the PROXIMITY connector and the DISPLAY connector with the SS-93. Be careful not to damage the connectors! Lower down the bottom end of the WINDOW FRAME and push it to the BODY ASSEMBLY as shown.

  • Page 33

    Press the WINDOW FRAME from all sides to attach it to the BODY ASSEMBLY. Start from the right side of the device. Remove the protective film from the top end of the device.

  • Page 34

    Tighten the two Torx+ size 5 screws to the torque of 9 Ncm in the order shown. Push the USB DOOR into its place. Hold the USB DOOR firmly when pushing it in, so that it does not bend.

  • Page 35

    Push the SIM DOOR in and close the USB DOOR. Remove the DISPLAY protective film.

  • Page 36

    Remove the protective film from the volume keys, the power key and from the camera key. Remove the BODY ASSEMBLY protective film.

  • Page 37

    Remove the CAMERA protective film. The Nokia Lumia 800 assembly procedure is complete. -END OF ASSEMBLY- ©2011 Nokia...

  • Page 38

    For more information, refer to the Service Bulletin (SB-011) on Nokia Online. Supplier or manufacturer contacts for tool re-order can be found in “Recommended service equipment” document on Nokia Online. SS-282 Unibody opening tool ©2011 Nokia | Confidential | All Rights Reserved.

  • Page 39

    8 — Start key 9 — Search key 10 — Microphone 11 — Loudspeaker 12 — Camera flash 13 — Camera 14 — Volume keys 15 — Power/Lock key 16 — Camera key ©2011 Nokia | Confidential | All Rights Reserved.

  • Page 40

    On Device Diagnostics Tool (ODDT) The ODDT is an app for performing basic device hardware troubleshooting at Nokia Care Points. The ODDT is not visible on retail phones and it is intended only for use by trained personnel at Nokia Care Points.

  • Page 41

    Service Manual Level 1 and 2 Phone reset Nokia Lumia 800 RM-801, RM-819 Version 2.0 Hardware reset If the phone hardware is jammed, you should first recommend that the consumer performs a hardware reset. The hardware reset does not reset the Windows Live ID or remove any consumer data.

  • Page 42

    Option 2: Hardware key combination - Use this option if the phone is locked and the consumer does not know the code - Note: no warning about data loss! - Do not advertise this feature to consumers! Follow next steps to perform OS reset with phone keys. Step 1 Make sure the phone is turned Off.

  • Page 43

    Step 3 Keep holding the Volume down and Camera keys for another 5 seconds and then release the keys Step 4 The phone will reset and boot up automatically ©2011 Nokia...

  • Page 44

    Service Manual Level 1 and 2 Version history Nokia Lumia 800 RM-801, RM-819 Version 2.0 Version Date Description 26.10.2011 First published version 11.11.2011 Added Exploded view, Disassembly steps, Disassembly video, Assembly steps, Assembly video and Service devices ©2011 Nokia | Confidential | All Rights Reserved.

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