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Nokia Lumia 822: Safety and Warranty
Nokia authorized repair centers
Find the answers to technical questions related to your phone, and the
nearest authorized repair center addresses at www.nokia.com. For tips
and instructions on how to take care of your phone, see your phone
user guide.
Nokia Careline
The Nokia Careline provides product support information including
phone features, settings for services such as email, and guidance on
accessing repair support. Our representatives are ready to answer your
questions and guide you in using Nokia products and services
• Nokia Careline can help you with the following:
• Nokia original phones, products, and accessories
• Phone software and applications
If you ever need to call Nokia Careline, you will need to provide specifi c
information about your phone or accessory, so have it with you when
you call.
Nokia Careline, USA
Tel: 1-888-NOKIA-2U (1-888-665-4228)
Website: www.nokia.com/support
Nokia Careline, Canada
Tel: 1-888-22-NOKIA (1-888-226-6542)
Website: www.nokia.com/support
For TTY/TDD users only
1-800-24-NOKIA (1-800-246-6542)
Find your phone label
If you need to call Nokia Careline or your service provider, you need spe-
cifi c information listed on your phone label. The phone label may be:
• Under the battery
• On the back cover
In phones with a nonremovable battery,this information may be on the
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back of the phone or on the top or bottom edge of the phone.
The label contains the model and serial numbers, as well as other im-
portant information about your phone.
To help Nokia Care promptly answer your questions, have the following
information available before contacting Care services:
• The phone or accessory in question
• Phone model number
• International mobile equipment identity (IMEI), electronic serial num-
ber (ESN), or Mobile Equipment Identifi er (MEID)
.
• Your zip code
Feature-specifi c instructions
This device is able to communicate with Microsoft Exchange ActiveSync
enabled servers. The provision of this device to you does not grant
you, and you do not receive, any rights under any Microsoft intellectual
property with respect to any server software, or server device, that is
accessed using this device or with respect to use of Microsoft Exchange
ActiveSync apart from this device.
The personal unblocking key (PUK) code and the universal personal un-
blocking key (UPUK) code (8 digits) are required to change a blocked PIN
code and UPIN code, respectively. The PUK2 code (8 digits) is required
to change a blocked PIN2 code. These codes are not supplied with the
SIM card. Contact your local service provider for the codes.
Important:
This device is designed to be used with a mini-UICC SIM card,
also known as a micro-SIM card only. A micro-SIM card is
smaller than the standard SIM card. Use of incompatible SIM
cards may damage the card or the device, and may corrupt
data stored on the card.
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