ViewSonic VSD242 Quick Start Manual page 14

K. Troubleshooting and Q&A
Q. Power does not turn on.
A. ● Check if the AC adapter and power cord are properly connected.
● Reconnect the AC adapter and power cord, and turn the power on.
● Press and hold the power button for 8 seconds, and turn the power on again.
Q. I would like to receive support from application markets such as Google Play™ for my
downloaded applications.
A. We do not provide any support. Please contact the developers of your downloaded applications for
inquiries.
Q. "Compatible Zoom" is shown when an application is started.
A. "Compatible Zoom" is a feature (specification) that can enlarge the size of a fixed size application.
Use Compatible Zoom to enjoy your applications in enlarged sizes.
Q. The device is frozen.
A. "Power Off" - Long press the power button over 6~8 seconds to force Power Off in the event of a
look-up caused by software or App error that prevents normal power off or restart.
13