Related Manuals for Motorola CN620
Summary of Contents for Motorola CN620
- Page 1 Motorola CN620 Dual Network WLAN/Cellular Phone User’s Guide Second Draft 04/08/04 @6864255H01@ 6864255H01...
- Page 3 IMPORTANT NOTICE: PLEASE READ PRIOR TO USING YOUR PHONE The SIM card provided in this kit is intended for use with the CN620 phone provided in this package. For more information on SIM card compatibility, go to www.motorola.com/xxxxxx.
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Page 5: Table Of Contents
Contents Managing Calls........23 Multiple Call Appearances ......23 Using Speakerphone ........23 Getting Started........... 1 Putting a Call on Hold ........23 What’s Included in the Box ......1 Muting a Call ..........23 Battery ............. 3 Transferring a Call ......... 24 Locating Your SIM Card ........ - Page 6 Phone Security ........58 Service Dial Numbers ........46 Timers and Meters ......... 46 Passwords ............. 58 Virtual Private Network (VPN)......58 Data Access and Data Tools....48 SIM PIN............59 Internet Browsing ........... 48 SIM Lock ............61 Intranet Browsing ........... 48 Phone Lock ............
- Page 7 Driving Safety Tips ........79 Limited Warranty Motorola Communication Products..81 Patent and Trademark Information ..85...
- Page 9 Responsible Party Name: Motorola, Inc. communications. However, there is no guarantee that interference will not occur in Address: 8000 West Sunrise Boulevard a particular installation.
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Page 11: Getting Started
Getting Started The CN620 phone has dual network functionality. It uses Wireless Local Area Network (WLAN) as the Ear Piece on-campus wireless data network at your enterprise/company. It uses GSM cellular network outside the range of your enterprise/company. Internal What’s Included in the Box... - Page 12 Getting Started Navigation Dial — pressing the different Mini Stubby segments allows you to access the Antenna features on your phone’s idle screen. External OK key — selects highlighted item and can Display Volume close a editor; (located in the center of the Screen Controls Navigation Dial).
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Page 13: Battery
Battery Battery Removing the Battery Door 1 Make sure the phone is powered off. 2 Slide the release button down until it releases the battery door. Inserting the Battery 1 Remove the battery door. 2 Insert the top of the battery (gold contacts down) into the battery area. - Page 14 Getting Started 3 Replace the battery door over the antenna and Tip: To remove the charger from the accessory press it gently until you hear a click. connector: Press the buttons on the sides of the plug. Pull the plug straight out. 3 When charging the battery for the first time, charge for 30 minutes longer than the time shown in “Charging Times”.
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Page 15: Locating Your Sim Card
SIM card Battery Use and Maintenance • The Motorola Approved Lithium Ion chargers provide optimum performance. Other chargers may not fully charge the Lithium Ion battery or may yield a reduced number of lifetime charge cycles. - Page 16 Getting Started If there is no SIM card in your phone or the box, 3 Carefully slide your SIM card to into your phone, contact your service provider. until it lines up with the marks above and below the SIM card holder. Inserting and Removing Your SIM Card Important: Do not touch the gold-colored areas of your SIM card.
- Page 17 Locating Your SIM Card SIM Card Security • Contacts that have been copied from your phone to the SIM Your SIM card protects your personal information. Note: Calendar events and Voice Tags are not Your Contacts information is stored to the phone erased.
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Page 18: Powering Up/Powering Down
Getting Started When the SIM PIN requirement is on, you are Important: If you enter your PIN incorrectly 3 times, prompted to enter your PIN each time you turn on your SIM card is blocked. To unblock your phone. your SIM card, you must contact your service provider. - Page 19 • Instant Voice ID — Your Instant Voice ID is the phone number to your phone. number that others use to contact you using Instant Voice calls. Finding Your Phone Number Your CN620 phone has two phone numbers — your Enterprise (WLAN) number and your GSM cellular number.
- Page 20 Getting Started Using the Displays Status icons Network Your CN620 phone has 2 displays, a small external Indicator and a large internal display. The external display Navigation Dial shows a shortened version of the internal display. Features To see more information open the flip to see the...
- Page 21 Powering Up/Powering Down OK Select Key To access the items in a menu or list, scroll using the navigation dial at the top of your keypad. Holding Pressing O: down the appropriate segment of the navigation dial speeds up scrolling. •...
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Page 22: Main Menu
Getting Started Main Menu Contacts View, store, edit [New Entry] contacts. See All your phone’s features can be accessed through page 39. the main menu. From the idle screen, press m. This displays the Main Menu items (shown in bold). Select a Main Menu item and press to display the Calendar... -
Page 23: Status Icons
Status Icons Status Icons GPRS In use — In GSM data is being transferred to and from the browser. Status icons appear at the top of the display. Some appear at all times. Others appear only when your phone is engaged in certain activities or when you CSD In use —... -
Page 24: Status Indicators/Notifications
Getting Started Status Indicators/Notifications New Message — You have one or w xT more voicemails. See NEED INPUT New Voicemail — You have one or more messages. Speakerphone On — Speakerphone is turned on. Battery Charging — Indicates the battery is charging. Battery Meter —... -
Page 25: Making And Receiving Calls
Call Handover Feature you can toggle between calls, highlighting another call and press O. The menu display the options for Your CN620 phone can “hand out” an active call this call from a WLAN network to the GSM cellular network when you travel beyond the WLAN network range. - Page 26 Making and Receiving Calls • Select the number from the Contacts list 3 Press . -or- • Redial the last phone number called Scroll left or right to display the Contacts type for • Use voice activated dialing the number you want to call. •...
- Page 27 Dialing Abbreviated Dialing Using Voice Activated Dialing Abbreviated dialing in a WLAN network allows you If you have created a voice tag in Contacts for the to dial just the extension number in your enterprise number you want to call, say the voice tag into your network and not the entire 10 digit number phone to enter the number.
- Page 28 Making and Receiving Calls Press and hold * until the letter n appears. The This feature is useful when using voice mail or other automated phone systems that require you to dial a n represents a number to be inserted at the time phone number and then enter an access number.
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Page 29: Making Tty Calls
Making TTY Calls Making TTY Calls Turning On the TTY Feature Your phone’s TTY feature must be on if you want to Note: This feature may not be offered by your make TTY calls, set the TTY mode, or change the service provider. -
Page 30: Receiving Calls
Making and Receiving Calls • Off” — to turn off TTY To answer a call by opening the flip, you must have the “Open to Answer” feature turned on (see Answer Making Emergency Phone Calls Options. To answer a call by pressing any key on the keypad, you must have the Multi-Key feature Your phone supports emergency calling. -
Page 31: Call Waiting
Call Waiting Call Waiting Missed Phone Calls Call Waiting lets you receive an additional call while When you miss a call, this icon and the number on an active call. The availability of Call Waiting is of phone calls you have missed appear briefly. network dependent and is not available if “Call With the Flip Open Appearances”... -
Page 32: Ending Calls
Making and Receiving Calls Receiving Instant Voice Calls Note: If the alert is not successful, this may mean the person you are trying to reach is on a When you receive an Instant Voice call, your phone call or has the phone turned off. emits a chirping sound or vibrates. -
Page 33: Managing Calls
2 calls with the navigation dial and 2 If you want to make the call active again, press press Your CN620 phone supports multiple call Muting a Call appearances allowing up to 4 calls in the WLAN network and 2 calls in the GSM cellular network. -
Page 34: Transferring A Call
Managing Calls Putting a Call on Hold, Making a 4 Press to place the call. Second Call 5 You’ll be prompted to “Announce call before transferring?”. 1 Place or receive a phone call. 6 Press A under Yes. 2 While the call is active, press H . 7 After the call is connected, announce the transfer. - Page 35 Conferencing 2 Press A under New Call. 3 Enter the second phone number you want to call or press A under Contacts to select the number. 4 With the navigation dial scroll to the non-active call. 5 Press A under Conf. Up to 6 people in the call can speak to and hear each other.
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Page 36: Message Center
Voice Mail Message Center Sending Unanswered Calls to Voice Mail To access your voice mail messages, text and To send a phone call to voice mail instead of numeric messages, Net alerts, and any other types answering it: of messages you are able to receive, go to the message center: If the flip is closed, press the Instant Voice button. - Page 37 Message Center In screens that require you to enter text, you see the • See “Special Function Keys” on page 29 for more following icons. These icons tell you which text input information on adding spaces, capitalization, and mode you are using: punctuation.
- Page 38 Entering Text Adding Words to the Database Capitalization 1 Select Alpha as your text input mode. When you press and hold the key, it acts as a 2 Type the word using Alpha mode. 3-way toggle. Press and hold to make the next 3 Select Word as your text input mode.
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Page 39: Email
Message Center Using Numeric Mode 4 To keep the message, press O. -or- To delete the message, then press A under 1 Select Numeric as your text input mode. Delete. -or- 2 Press the number buttons on your keypad to enter numbers. -
Page 40: Managing Memory
Managing Memory Locking and Unlocking Messages The text inbox holds approximately 20 messages depending on the message size. If the text inbox is When you lock a message, it cannot be deleted until full, you cannot receive messages until you delete you unlock it. - Page 41 Message Center If your phone is powered off when you receive a text This icon appears on the display, reminding message, your phone notifies you the next time you you that you have a new message. power it on (GSM only). Sending a Message From the Message Your phone attempts to deliver these messages for Center...
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Page 42: Browser Messages
Browser Messages When you are finished, press O. Press the number of the message you want to resend. 9 If you want to send the message, press press under Send. -or- 3 Press . -or- To change the message, press under Change. - Page 43 Message Center • Another phone • Your service provider’s website • Any email application When you receive a Browser Message, a notification appears on the display. If you dismiss the notification, this icon appears on the display, reminding you that you have a new message.
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Page 44: Personal Information And Phone Management
Call Log Personal Information and Note: The Call Log also stores call alerts you have received. They appear as Instant Phone Management Voice calls. Call alerts remain in your Call Log until you delete them or until they reach the end of the list. Call Log Viewing Call Log The Call Log stores the numbers of the 25 most... - Page 45 Personal Information and Phone Management Viewing Date and Time and Other Call Deleting Entries Details To delete a call: To view the date and time a call was received and 1 From the Call Log, scroll to the call you want to other call related details (such as duration, name, delete.
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Page 46: Contacts
Contacts assign the number. For information on Contacts • No. — You can store the phone number of the types, see page 39. contact entry for each of the entry’s Contacts Types (Mobile, Work, Home, and Other). 5 If you want to add more information to the entry, follow the applicable instructions in “Creating a •... - Page 47 Personal Information and Phone Management Viewing Contacts Mobile phone number To access Contacts: Work phone number From the Idle screen, select Contacts and press Home phone number To view entries: Other phone number 1 From the Contacts list, scroll to the entry you want Email email address to view.
- Page 48 Contacts Creating a Contacts Entry Enter the number. For phone numbers, use the 10-digit format. For email addresses, see A number or address and a Contacts type are “Entering Text”. required for all Contacts entries. Other information is 9 To assign a contacts type of the number being optional.
- Page 49 Personal Information and Phone Management Copying Contacts Numbers to Your 2 When you are finished, press under Back. SIM Card Storing Numbers Contacts entries are stored to your phone. To stored To store numbers to Contacts from the Call Log: Contacts numbers to your phones SIM card: 1 From the idle screen select Call Log.
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Page 50: Calendar
Calendar Checking Capacity • A duration — the length of time the event lasts • A date — The date automatically assigned to an To see how many contact numbers are stored in event is the date that was highlighted or selected Contacts: when you began creating the event. - Page 51 Personal Information and Phone Management Storing Events In month view, days with events appear with a marker in the corner. Every Calendar event must have a subject and be To view an event: stored to a date. Other additional information is optional.
- Page 52 Calendar 3 The start time automatically assigned to an event Select the reminder time you want. -or- is the beginning of the day. If you want to change Select Custom to enter a reminder time. the start time or assign no start time: Note: If an event has no start time, you can not Select Start.
- Page 53 Personal Information and Phone Management 7 Press O. To dismiss the reminder: 8 If you want to change more information, follow the If the flip is closed, press. -or- applicable instructions in “Storing Events” on If the flip is open, press O, press under page 42 to edit the various fields.
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Page 54: Tasks
Tasks Tasks 2 Select the desired task. 3 Press m and select Delete. Tasks allows the user to schedule, prioritize, and Task Reminders organize a list of “To Do’s”. To create a task: See “Assigning Ring Tones” for setting up Task Reminders. -
Page 55: Service Dial Numbers
Personal Information and Phone Management Service Dial Numbers 3 Styles 4 Call Alert (for dispatch calls) The Service Dial application is a GSM feature that 5 Phone Setup programs phone numbers of local services into the 6 In Call Setup SIM card for your phone. - Page 56 To view or reset a timer: 1 From the idle, select Settings. 2 Select to Call Timers and Meters 3 Select the feature you want to view or reset. 4 To view a feature without resetting: Press when you are finished viewing. -or- To reset a feature: Press under Reset.
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Page 57: Data Access And Data Tools
Data Access and Data Tools Data Access and Data 2 Press to select the highlighted item. 3 Use the Press and use the keypad keys to Tools enter information. 4 Press B under Back to go back to the previous Internet Browsing page. -
Page 58: Speeds
Speeds Speeds An application that has been downloaded but not yet installed is highlighted. NEED INPUT To install a downloaded application: GPRS 1 From the idle screen select Apps. 2 Select Net Apps > Applications. WLAN 3 Select the desired (uninstalled) application from the list. -
Page 59: Phone Settings
Sounds Phone Settings Headset If you use a headset or similar device with your Sounds phone, you can set your phone to send incoming sound to the headset, or the speaker: The Volume menu sets the volume of sounds your 1 From the idle screen, select Settings >... - Page 60 Phone Settings • GSM Line 1 — (Silent, Vibe, Ringer 1-12) 2 Scroll to Style and select Vibrate. • GSM Line 2 — (Silent, Vibe, Ringer 1-12) Vibrate sets your phone to vibrate instead of making a sound. • WLAN Line — (Silent, Vibe, Ringer 1-12) 3 When you are finished, press under Back.
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Page 61: Phone Status
Phone Status Phone Status • DTMF — sets the DTMF tone duration. Display/Info Features 1 From the idle screen, select Settings > Phone Status The Display/Info menu controls how the keypad and 2 Select the following. display appear: • My Tel. Numbers From the idle screen, select Settings >... -
Page 62: Call Settings
Phone Settings • Alert Timeout — sets the alert timeout (no alert, CAUTION: Changing the call forwarding settings 20 seconds., 1 minute, 5 minutes, 15 minutes, 30 overrides the macromobility and may disrupt the minutes, 1 hour, continuous). seamless operation of your phone. •... - Page 63 Call Settings Press under Lookup. Select Contacts, or Call Note: If you want a type of missed call sent to Log. Select the number you want the calls voice mail, the call forwarding number for forwarded to. that type of missed call must be your voice mail access number.
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Page 64: Network Settings
Phone Settings Viewing Call Forwarding Settings Using a Remote Instant Voice Button 1 From the idle screen, select Settings > Call If you are using a headset or other accessory with a Settings > Call Forward > Detailed. remote Instant Voice button, you can use the remote Instant Voice button for Instant Voice calls. - Page 65 Network Settings Tip: If you know you are not going to be in a WLAN environment, you may want to set this setting to “GSM Only”. This eliminates the WLAN network search, extending battery life. GSM Settings This allows you to set up your GSM cellular network parameters.
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Page 66: Accessory Support
Accessory Support Accessory Support To order additional accessories, log on to our Web site at www.motorola.com/store/? or contact your Motorola Authorized Retailer. For More Information If you have questions about your CN620 phone, contact your sales representative or your service provider. -
Page 67: Phone Security
• Unlock Code movianVPN™ Certicom. movianVPN™ secures your wireless connections and extends your • Security Code enterprise security policy to your Motorola CN620 • SIM PIN phone. Based on the IPSec standard, movianVPN™ • SIM PIN2 offers connectivity with leading VPN gateways, providing a cost-effective solution that integrates •... -
Page 68: Sim Pin
Phone Security Login Sequence 10 To save your settings, press B under Save. 11 Press B under Done. 1 At the VPN Client screen, enter your user name and passcode. Your passcode characters display Deleting a VPN Policy as asterisks (*****). 1 From the idle screen select Apps >... - Page 69 SIM PIN Changing Your SIM PIN When the SIM PIN requirement is on, you are prompted to enter your PIN each time you turn on To change this code: your phone. 1 From the idle screen select Settings > Security Note: If a SIM PIN is required, your phone will not >...
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Page 70: Sim Lock
Phone Security If the unblocking attempt is tried unsuccessfully 10 times, 2 Select Change Unlock Code. the SIM card is permanently disabled and your phone 3 Enter the Old Unlock Code. displays SIM Disabled. 4 Enter the New Unlock Code. SIM Lock 5 Enter the new unlock code again to confirm. -
Page 71: Understanding Status Messages
Understanding Status Status Status Message Description Messages Messages Messages (one-line (full-sized display) display) You may receive status messages under certain The person that you called conditions. Before contacting Customer Care, note Not Avail. User Not has not purchased this the message, numeric code, and the conditions Authorized service. - Page 72 Understanding Status Messages Status Status Message Description Status Status Message Description Messages Messages Messages Messages (one-line (full-sized (one-line (full-sized display) display) display) display) You have entered an The incorrect PIN was Wrong PIN PIN Blocked PIN Blocked incorrect PIN number. entered 3 consecutive Call Your times.
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Page 73: Safety And General Information
RF Operational Characteristics Safety and General Portable Radio Product Operation and EME Exposure Information Your Motorola radio product is designed to comply IMPORTANT INFORMATION ON SAFE AND with the following national and international EFFICIENT OPERATION. standards and guidelines regarding exposure of... - Page 74 Approved Accessories guidelines, if you wear a radio product on your body when transmitting, always place the radio product in For a list of approved Motorola accessories call a Motorola approved clip, holder, holster, case 1-800-453-0920. or body harness for this product. Use of...
- Page 75 The SAR information reported to the FCC includes the must be tested and certified to the FCC that is does not FCC-accepted Motorola testing protocol, assessment exceed the limit established by the government-adopted procedure, and measurement uncertainty range for this requirement for safe exposure.
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Page 76: Electromagnetic Interference/Compatibility
Safety and General Information Electromagnetic Medical Devices Interference/Compatibility Pacemakers Note: Nearly every electronic device is The Advanced Medical Technology Association susceptible to electromagnetic (AdvaMed) recommends that a minimum separation interference (EMI) if inadequately of 6 inches (15 cm) be maintained between a shielded, designed or otherwise handheld wireless radio product and a pacemaker. -
Page 77: Operational Warnings
Operational Warnings Operational Warnings Other Medical Devices If you use any other personal medical device, For Vehicles with an Air Bag consult the manufacturer of your device to determine if it is adequately shielded from RF Do not place a portable radio product in the area energy. -
Page 78: Operational Cautions
Safety and General Information Cleaning and Drying Considerations other area where you would normally be advised to turn off your vehicle engine. This product is not water proof, and exposing the Areas with potentially explosive unit to liquids may result in permanent damage to atmospheres are often but not always the unit. -
Page 79: Accessory Safety Information
Accessory Safety Information Clean the external surfaces of the radio product with • To reduce the risk of damage to the cord or plug, a damp cloth, using a mild solution of dishwashing pull by the plug rather than the cord when you detergent and water. - Page 80 Safety and General Information • The cord size is 18AWG for lengths up to 100 feet and 16AWG for lengths up to 150 feet. • Do not operate any battery charger if it has received a sharp blow, has been dropped, or has been damaged in any way;...
- Page 81 Accessory Safety Information The U.S. Food (this is how your microwave oven is able to cook food). However, it is not known whether, to what and Drug extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Administration's Although some research has been done to address these questions, no clear picture of the biological...
- Page 82 The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update which have a base unit connected to the telephone used animals that had already been treated with wiring in a house and which operate at far lower cancer-causing chemicals, and other studies power levels and frequencies, has not been exposed the animals to the RF virtually continuously...
- Page 83 Accessory Safety Information calls. In fact, the risk actually decreased with proper follow-up to these industry-funded research cumulative hours of mobile phone use. Most findings. Collaboration with the Cellular cancer causing agents increase risk with increased Telecommunications Industry Association (CTIA) exposure.
- Page 84 The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update In summary, we do not have enough information at answer that question is to compare the usage of this point to assure the public that there are, or are mobile phones among people with brain cancer with not, any low incident health problems associated with the use of mobile phones among appropriately...
- Page 85 Accessory Safety Information • support needed research into possible biological In the absence of conclusive effects of RF of the type emitted by mobile phones; information about any possible risk, • design mobile phones in a way that minimizes any what can concerned individuals do? RF exposure to the user that is not necessary for If there is a risk from these products —...
- Page 86 The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update • a headset with a remote antenna to a mobile References: phone carried at the waist. 1. Muscat et al. Epidemiological Study of Cellular Again, the scientific data do not demonstrate that Telephone Use and Malignant Brain Tumors.
- Page 87 • Get to know your Motorola wireless phone and its features such as speed dial and redial. If • Do not engage in stressful or emotional available, these features help you to place your conversations that may be distracting.
- Page 88 Driving Safety Tips • Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies. • Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to...
- Page 89 Limited Warranty b. the battery develops leakage. MOTOROLA, at its option, will at no charge either Motorola Communication repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or Products refund the purchase price of the Product during the...
- Page 90 You must provide proof of purchase (bearing the THE FULL EXTENT SUCH MAY BE DISCLAIMED date of purchase and Product item serial number) in BY LAW. IN NO EVENT SHALL MOTOROLA BE order to receive warranty service and, also, deliver LIABLE FOR DAMAGES IN EXCESS OF THE...
- Page 91 Product to verify the warranty claim. Provisions: f. Product which has had the serial number MOTOROLA will defend, at its own expense, any removed or made illegible. suit brought against the end user purchaser to the g. Rechargeable batteries if:...
- Page 92 MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute b. That MOTOROLA will have sole control of the copies of such MOTOROLA software. MOTOROLA defense of such suit and all negotiations for its software may be used in only the Product in which settlement or compromise;...
- Page 93 Patent and Trademark Software Copyright Notice The Motorola products described in this manual may Information include copyrighted Motorola and third party software stored in semiconductor memories or other MOTOROLA, the Stylized M Logo and all other media. Laws in the United States and other...
- Page 94 Index Index Call Waiting 21 Calls Email 39 answering with any key 20 receiving 34 emergency 20 Accessories 57 sending 34 ending 20 safety 71 Emergency calls 20 entering number 15 Alpha mode 28 End key 2 making 15 on hold 23 Backlight 52 Handset, see phone phone calls 15...
- Page 95 Memory Pauses medical devices 68 mobile originated text storing 17 radio frequency 65 messaging 31 Phone 1 Service provider 57 Menu key 2, 11 off 8 SIM card 5, 6, 7 Menus 11 on 8 inserting 6 context-sensitive 2, 11 setting up 1 removing 6 main menu 12...
- Page 96 Index Word mode 28 Text messages 31 Trademark information 85 TTY calls 19 making 19 mode 19 on 19 Turbo Dial 17 Voice mail 27 receiving 27 sending calls to 20, 27 Voice name 17, 38 creating 39 Volume, setting 50 Waits storing 17 Warranty 81...