Related Manuals for Sipura Technology SPA-841
Summary of Contents for Sipura Technology SPA-841
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Page 1: User Guide
Sipura Technology, Inc. SPA-841 IP Telephone User Guide January 2005 v1 © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 2: Please Note
Sipura Technology, Inc. and the reader, either written or implied. The conclusions reached and recommendations and statements made are based on generic network, service and application requirements and should be regarded as a guide to assist you in forming your own opinions and decision regarding your particular situation. -
Page 3: Table Of Contents
THE SIPURA IP TELEPHONE – MODEL: SPA-841...6 The Sipura SPA-841 IP Telephone for Hosted VoIP and IP PBX Applications ...6 Interoperability and SIP Based Feature Set ...6 The SPA-841 Has the Following Telephone Functionalities: ...6 SPA-841 Hardware Features Include:...7 Network and Service Configuration Settings ...8 Please locate the following before using the phone: ...8... - Page 4 Hardware Version ...56 MAC Address...57 Client Cert ...57 11 Status ...58 Phone...58 Phone...59 Ext 1, 2,3,4...59 Ext 1, 2,3,4...60 Line 1, 2,3,4 ...61 12 Reboot ...62 © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
- Page 5 Calls with Poor Voice Quality...66 CUSTOMER SUPPORT METHODS ...66 CARE FOR YOUR PHONE ...66 Do not expose to heat, sun, cold, water ...66 Cleaning Your Phone...66 ACRONYMS ...67 © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
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Page 6: The Sipura Ip Telephone - Model: Spa-841
The Sipura SPA-841 IP Telephone for Hosted VoIP and IP PBX Applications The Sipura SPA-841 IP telephone can be configured as a two (2) line or via a simple software upgrade, a four (4) line, full featured business phone with pixel based graphical display, speakerphone and head-set port. -
Page 7: Spa-841 Hardware Features Include
Built-In High Quality Microphone and Speaker • Headset Jack – 2.5mm • Ethernet LAN – 10BaseT RJ-45 • 5V DC Universal (100-240 Volt) Switching Power Adaptor • LED Test Function © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 8: Network And Service Configuration Settings
The phone works with 2.5mm headset connectors. Headset not supplied. Desk Stand / Wall Optionally, the SPA-841 comes with a stand for Mount Bracket desk-top use or, by reversing this module on the rear of the phone body, the phone can be wall mounted. - Page 9 5 Volt Power Adapter On the rear of the SPA-841 IP phone, there is a connection for the 5 Volt power adapter cable labeled “DC- 5V”. Plug the power adapter cable connector into this interface. On the body of the power adapter, slide the plastic wall interface clip onto the 5 Volt Power supply body.
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Page 10: Compliance And Safety Information
Headset Connection (Optional) On the right side of the phone, there is a port where you may plug in a headset. The SPA-841 IP phone works with a 2.5MM headset connector. The phone does not come with a headset. Compliance and Safety Information This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. -
Page 11: Using The Sipura Spa-841 Ip Telephone
Making Calls Use of Handset, Headset and Speakerphone Receiving Calls Use the below diagram to familiarize yourself with the physical attributes of the SPA-841 IP phone. © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 12: Turning On The Phone
Lines associated with the phone as “L1”, “L2”, “L3”, “L4”. At the bottom of the display “redial”, the date, the time and “dir” are shown. the Troubleshooting section of this guide. redial © 2003 - 2005 Sipura Technology, Inc If the phone does not provide this screen, please refer to 11/10 4:20p... -
Page 13: Making Calls
Making Calls There are several ways to make a call from the IP Telephone explained in the following section: Manual Dialing To place a call, pick up the handset. The menu will display “Enter Number”. The first available Line button will change colors from green to red. -
Page 14: From Redial List
After pressing the “redial” button, the last calls received will appear as a list on the deiplay. The details of the last calls will be displayed including the name, if available, along with the telephone number and the date and time of the call. Scroll through the list using the up / down scroll buttons. With the number desired entry highlighted, please press the “dial”... -
Page 15: From Directory
From Directory Calls can be placed directly from the phone’s directory. Configuring and using the SPA-841 directory functionality is provided in the menu of options enabled by pressing the “i” button. To make a call from the directory, please press the “dir” key, which is the right soft key button. -
Page 16: Speed Dialing
Directory and Speed Dial set-up is explained later in this guide, in the section, “Menu Options Enabled by Pressing the “i” Button.” © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 17: Use Of Handset, Headset & Speakerphone
1 Using the Handset The SPA-841 IP telephone works just like a regular phone. When the phone rings, pick up the handset. If the user wants to place a call, pick up the handset and listen for a dial tone. -
Page 18: Changing Between Handset, Headset & Speakerphone During A Call
To reactivate the headset, press the headset button. The user can also move from the speakerphone to the headset, or visa-versa by pressing the respective buttons when desired. Headset Speakerphone © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 19: Receiving Calls, Supporting Multiple Calls And Multiple Lines And Using Hold, Conference, Transfer
Receiving Calls, Supporting Multiple Calls and Multiple Lines and Using Hold, Conference, Transfer The IP telephone provides advanced calling functionality. For example, it can support multiple calls on a single line. It can also support multiple lines. Receiving Calls Calls will come into the phone on the first available line. When a call is incoming, the associated line button will flash and the phone will ring. -
Page 20: Way Conference
This is a unattended or blind transfer. Please note that if the user hangs up before the 2 disconnected. © 2003 - 2005 Sipura Technology, Inc call will be placed on hold and the phone will party, the user can press “xfer” button again to... -
Page 21: Menu Options Enabled By Pressing The "I" Button
Menu Options Enabled by Pressing the “i” Button The SPA-841 IP telephone offers several configurable parameters chosen from the menu options. The menu options are shown by pressing the “i” button on the phone. Use the up and down arrow buttons, called “scroll buttons”, to move through the menu options and the "select"... -
Page 22: Directory
To add a “New Entry”, press the “add” button, (left soft key button). To cancel, press the "cancel" button, which is the right soft key button. 1 New Entry 2 Adam 12125551212 3 Bob 13125551212 © 2003 - 2005 Sipura Technology, Inc cancel Proprietary (See Copyright Notice on Page 2) - Page 23 After pressing the “add” button, the menu will show the "Name, Number, and Ring Default" with the cursor flashing in the first character of the Name area. Name: Number: Ring: Default save © 2003 - 2005 Sipura Technology, Inc erase Proprietary (See Copyright Notice on Page 2)
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Page 24: Entering Directory Names, Numbers And Ring Default
After entering the last letter, press the down scroll button. The curser will be moved to the Number field. Please enter the telephone number associated with this name. When you are finished entering the number, please press the “down” scroll button. The curser will be moved to the “Ring” field. Enter the Ring type for this entry, and then press the “ok”... - Page 25 After the information has been saved the phone will display the directory with the name and number. In the example it would show “Jane 14085721111” in the directory. The person can be dialed immediately. Name: Jane Number: 4085721111 Ring: Default save © 2003 - 2005 Sipura Technology, Inc erase Proprietary (See Copyright Notice on Page 2)
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Page 26: Speed Dial
Options to enter a Speed Dial Entry Option 1 – (Enter a number, IP address or URI). – Enter a telephone number, an IP address or a URI into a speed dial memory location. Use the Entering numbers and letters process described above. When finished, press “ok”... - Page 27 Speed Dialing Option 2 - Lift the handset and dial the speed dial number and then "#". The entry in the speed dial memory will be dialed. © 2003 - 2005 Sipura Technology, Inc abc2ABC erase position of the string.
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Page 28: Call History
“cancel” option. This is the right soft key. 1 Redial List 2 Answered Calls 3 Missed Calls select © 2003 - 2005 Sipura Technology, Inc SIPURA Call History cancel Proprietary (See Copyright Notice on Page 2) -
Page 29: Redial List
This list will show details of the calls in the list. The details of the call will be displayed including the name if available, along with the telephone number, and the date and time of the call. Scroll through the list using the scroll buttons. -
Page 30: Answered Calls
This list will show details of the calls in the list. The details of the call will be displayed including the name if available, along with the telephone number, and the date and time of the call. Scroll through the list using the scroll buttons. -
Page 31: Missed Calls
This list will show details of the calls in the list. The details of the caller will be displayed including the name if available, along with the telephone number, and the date and time of the call. Scroll through the list using the scroll buttons. -
Page 32: Ring Tone
“cancel” button, which is the right soft key. 1 Directory 2 Speed Dial 3 Call History 4 Ring Tone select © 2003 - 2005 Sipura Technology, Inc Setup cancel Proprietary (See Copyright Notice on Page 2) - Page 33 To cancel this activity, please press the "cancel" button, which is the right soft key. 1 No Ring 2 Classic-2 3 Classic-3 4 Classic-4 select © 2003 - 2005 Sipura Technology, Inc RingTone cancel E1Ring play Proprietary (See Copyright Notice on Page 2)
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Page 34: Preferences
Note: To return to the previous menu, press the “cancel” button, which is the right soft key button. 1 Block Caller ID 2 Block Anonymous Call save © 2003 - 2005 Sipura Technology, Inc Preferences edit Proprietary (See Copyright Notice on Page 2) - Page 35 Make the selection and press the “ok” button. This is the left soft key button. The display returns to the “Preferences Menu”. The phone will begin to use the selection immediately. Block Caller ID © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
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Page 36: Block Anonymous Call
Blocking anonymous calls usually blocks telemarketers. However, be advised all calls without an ID will be blocked. Block Anonymous Calls ? © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) - Page 37 Make the selection, and press “ok”. This the left soft key button. The display will return to the, “Preferences” menu. The phone will begin to use the selection immediately. DoNotDistrub © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
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Page 38: Secure Call
When a call is secure, the voice conversation is encrypted so that others cannot eavesdrop on the conversation. To enable this feature the SPA-841 must have a “mini certificate” installed by the service provider. Ask your service provider if Secure Call is available to use before enabling this feature. -
Page 39: Dial Assistance
(Shortcut: "i", "5", "5", "edit", "y/n", "ok") Dial Assistance allows the SPA-841 to automatically suggest a number on the display based on “best match” entries in the Directory and Call Logs. With Dial Assistance active, regularly dialed numbers will be suggested on the display as the user dials. -
Page 40: Preferred Audio Device
The display will return to the preferences menu. The phone will begin to use the selection immediately. Preferred Audio Device Headset © 2003 - 2005 Sipura Technology, Inc option Proprietary (See Copyright Notice on Page 2) preferences screen; scroll... -
Page 41: Call Forward
4 CFWD No Ans Delay – This option forwards calls if there is no answer after a time delay. 1 CFWD All Number 2 CFWD Busy Number 3 CFWD No Ans Number 4 CFWD No Ans Delay save © 2003 - 2005 Sipura Technology, Inc SIPURA CallForward edit Proprietary (See Copyright Notice on Page 2) -
Page 42: Cfwd All Number - This Option Forwards All Calls To A Specified Number
(Shortcut: "i" ,"6", "edit", "PHONE NUMBER", "Ok") To forward all calls to specific telephone number, Press the "i" button to see the menu, press the "6" to see select “CFWD All Number” press the "1" button. The screen will show two options "save" or "edit". Press the “edit”... -
Page 43: Cfwd Busy Number - This Option Forwards Calls To Another Number When The Phone Is Busy
(Shortcut: "i","6",”2”, "edit", "PHONE NUMBER", "ok") To forward all calls to specific telephone number when the phone is busy Press "i", Press "6", press “2” – or scroll down until “CFWD Busy Number” is highlighted and press the "edit" button. This is the right soft key button. -
Page 44: Cfwd No Ans Number - This Option Forwards Calls To Another Number If There's No Answer
“ok” button. This is the left soft key button. The forwarding number will be displayed on the “Call Forward” sub menu. Calls will not be forwarded if a telephone number is not entered followed by the "ok" button. This is the left soft key button. The phone will begin to use the selection immediately. -
Page 45: Cfwd No Ans Delay - This Option Forwards Calls If There Is No Answer After A Time Delay
The display will show “CFWD No Ans Delay”. Enter the number of seconds that will elapse before the phone will forward the call. Calls will be forward to the telephone number entered in CFWD No Ans after the appropriate time has elapsed. -
Page 46: Time/Date
“clear” and “cancel”. to exit without entering a number, press the "cancel" button. This is the right soft key button. Date (m/d/y): Time (h:m:s) Offset (+H:m:s) save © 2003 - 2005 Sipura Technology, Inc erase Proprietary (See Copyright Notice on Page 2) -
Page 47: Voice Mail
This is the right soft key button. Voice Mail Number 19085551212 save © 2003 - 2005 Sipura Technology, Inc button up from the “i” button. The phone will begin to use the erase Proprietary (See Copyright Notice on Page 2) -
Page 48: Network
10 Non DHCP Default Route 11 Non DHCP DNS 1 12 Non DHCP DNS 2 13 Non DHCP NTP Server 1 14 Non DHCP NTP Server 2 © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 49: Dchp
”4” – or scroll down to highlight Domain and press "select". This is the left soft key button. The options are to “save” or to “cancel” the Domain. These are the left and right soft key buttons, © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 50: Current Netmask
“clear” and “cancel”. Press the "cancel" button (which is the right soft key button) to exit. © 2003 - 2005 Sipura Technology, Inc Press “save” or “cancel”, the Current Netmask will be Press “save”, the Current Gateway will be... -
Page 51: Non Dhcp Ip Address
Note: To exit without making an entry, press the ">" button on the right top of the phone, the display will show “clear” and “cancel”. Press the "cancel" button (which is the right soft key button) to exit. © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 52: Non Dhcp Subnet Mask
Note: To exit without making an entry, press the ">" button on the right top of the phone, the display will show “clear” and “cancel”. Press the "cancel" button (which is the right soft key button) to exit. © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 53: Non Dhcp Dns 1
(Shortcut: "i", "9", “14”, "IP ADDRESS”, “ok”) This feature is configured in the same way as NON DHCP NTP Server 1. Please refer to that description for the process. © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 54: Product Info
Note: To return to the previous menu, please press the “cancel” button. This is the right soft key button. 1 Product Name 2 Serial Number 3 Software Version 4 Hardware Version 5 MAC Address 5 Client Cert © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) -
Page 55: Product Name
Info” menu, and press the “select” button, which is the left soft key button). The Product Info submenu items will be displayed. The Product Name should be highlighted and should appear as “SPA-841”. This is a view only parameter and cannot be edited. The Product Name is also printed on the bottom of the phone. -
Page 56: Software Version
"select", the left soft key button, and the Hardware Version will appear on the display. This is a view only parameter and cannot be edited. To return to the “Product Info” option on the “i” menu, please press the “cancel” button. This is the right soft key button. © 2003 - 2005 Sipura Technology, Inc Product Info cancel... -
Page 57: Mac Address
"select" button (the left soft key button), and the Client Cert should appear on the display. This is a “view only” parameter and cannot be edited. View the MAC Address of the phone by pressing “select” on the “Product Info” option of the “i” menu. © 2003 - 2005 Sipura Technology, Inc Product Info cancel... -
Page 58: Status
Note: To return to the previous menu, please press the “cancel” button. This is the right soft key button. 1 Phone 2 Ext 1 3 Ext 2 4 Ext 3 5 Ext 4 select © 2003 - 2005 Sipura Technology, Inc Status cancel Proprietary (See Copyright Notice on Page 2) -
Page 59: Phone
Transmitted packets (TX) and Received Packets (RX). To return to the Status menu, press the “cancel” button. This is the right soft key button. Date: 05:53:52 1/1/04 Up Time: 22:55:44 Tx: 19100P Rx: 19525P © 2003 - 2005 Sipura Technology, Inc Status cancel Proprietary (See Copyright Notice on Page 2) -
Page 60: Ext 1, 2,3,4
“Not Registered”. The only option is to “cancel” from this screen, press the “cancel” button. This is the right soft key button. E1 Registered Last Reg 08:33 1/3 Next Reg in 13s © 2003 - 2005 Sipura Technology, Inc Status cancel Proprietary (See Copyright Notice on Page 2) - Page 61 Tone is used. The only option is to “cancel” from this screen, press the “cancel” button. This is the right soft key button. L1: Ready Tone None © 2003 - 2005 Sipura Technology, Inc Status cancel Proprietary (See Copyright Notice on Page 2)
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Page 62: Reboot
Because of the intrusive nature of this command, the option is only displayed for 5 seconds. After 5 seconds, you are returned to the “i” menu. © 2003 - 2005 Sipura Technology, Inc cancel Proprietary (See Copyright Notice on Page 2) -
Page 63: Factory Reset
5 seconds. After 5 seconds, you are returned to the “i” menu. All parameters will be reset to factory default, continue ? © 2003 - 2005 Sipura Technology, Inc SIPURA cancel Proprietary (See Copyright Notice on Page 2) -
Page 64: Set Password
Warning: If password is lost, the only way to recover the phone is by factory reset. A factory reset will erase ALL current settings, including the directory and call logs. © 2003 - 2005 Sipura Technology, Inc erase Proprietary (See Copyright Notice on Page 2) -
Page 65: Troubleshooting
Step 3 - Contact Network Administrator or Service Provider. Tell them that the phone does not boot up and that all the connections including the AC have been checked. Number and telephone number ready for the support personnel. The Serial Number is printed on the bottom of the phone. -
Page 66: Calls With Poor Voice Quality
Additionally, please have your Model: SPA 841, Serial Number, telephone number, Current IP Address and Registration Status (Registered, Not Registered) ready for the support personnel. The Serial number is printed on the bottom of the phone. -
Page 67: Acronyms
MGCP Media Gateway Control Protocol Music On Hold Mean Opinion Score (1-5, the higher the better) Millisecond Music Source Adaptor Message Waiting Indication Open Switching Interval © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2) - Page 68 • Area Code: A 3-digit code used in North America to identify a specific geographic telephone location. The first digit can be any number between 2 and 9. The second and third digits can be any number.
- Page 69 Example of such pieces of equipment are: telephones, key systems, PBXs, voicemail systems and call accounting systems as well as wiring telephone jacks. The standard for this equipment is set by the FCC, and the equipment is supplied by an interconnect company.
- Page 70 Unified Messaging: Platform that lets users send, receive, and manage all email, voice, and fax messages from any telephone, PC, or information device. • Voice Mail: A system that allows storage and retrieval of voice messages through voicemail boxes. © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
- Page 71 © 2003 - 2005 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
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