1. Manuals
  2. Brands
  3. Skyzer Manuals
  4. Payment Terminal
  5. Ingenico i5100
  6. Configuration manual

Skyzer Ingenico i5100 Configuration Manual

Hide thumbs Also See for Ingenico i5100:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Operating Manual
Ingenico i5100 Version 6.0 Configuration Guide
VERSION 1.0
Document ID: 0072

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Ingenico i5100 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Skyzer Ingenico i5100

Summary of Contents for Skyzer Ingenico i5100

  • Page 1 Ingenico i5100 Version 6.0 Configuration Guide VERSION 1.0 Document ID: 0072...

  • Page 2: Table Of Contents

    CLEANING THE CASE .......................35 GENERAL SAFETY INFORMATION ...................35 INGRESS GUARDS ........................35 EXTERNAL POWER SUPPLY .......................36 CONNECTIONS .........................36 LIFT LATCH TO OPEN PRINTER LID....................37 PAPER SIZE ..........................37 OPERATING ENVIRONMENT....................37 SKYZER TECHNOLOGIES CONTACT DETAILS................38 INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 3 SKYZER TECHNOLOGIES PAGE 3 OF 38 TABLE OF FIGURES Figure 1 – Features of the Ingenico i5100 .................6 Figure 2 - i5100 Keyboard......................7 Figure 3 - Features of Ingenico i3010 ..................10 Figure 4 - i3010 Keyboard......................11 Figure 5 - Cable Port Locations....................36 Figure 6 - Printer Lid Opening ....................
  • Page 4 A soft copy of this document can be found at: N:\Software Development\ETSL\Operating Manual Guides\Ingenico i5100\Ingenico i5100 - New Zealand Operating Manual Version 6.0\Operating Manual\Ingenico i5100 Configuration Manual Guide v6.doc DOCUMENT OWNER: All changes to this document must be approved and signed off before release by the Marketing Manager.

  • Page 5: Introduction

    SKYZER TECHNOLOGIES PAGE 5 OF 38 1 INTRODUCTION This document serves as a comprehensive guide to the operation of Skyzer’s Ingenico i5100 EFTPOS terminal in New Zealand. 2 HARDWARE OVERVIEW 2.1 The INGENICO i5100 Terminal The Ingenico i5100 Terminal consists of the following elements:...

  • Page 6: Features Of The I5100

    Features of the i5100 Easy loading printer Connection Ports Large graphic backlit display 18-key backlit keyboard Magnetic stripe reader SAM compartment Smart card reader Figure 1 – Features of the Ingenico i5100 INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 7: The I5100 Keyboard

    • FUNCTION key/ • FEED key/ • Soft function/Navigation keys located directly under the display keys ( /CHQ, SAV/ & CR/ ) to allow the user to select alternate options on the display. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 8: Alphanumeric Key Entry

    2.1.3.2 Smart Card (IC Card) Insert the card horizontally with the metallic chip facing upwards and leave in position throughout the transaction. Only remove the card when prompted by the terminal. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 9: The Ingenico I3010 Pinpad

    2.2 The INGENICO i3010 Pinpad The Ingenico i3010 pinpad consists of the following elements: The pinpad handset: The interface cable that connects the pinpad to the i5100 terminal: Connects to Connects to pinpad terminal INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 10: Features Of The Pinpad

    SKYZER TECHNOLOGIES PAGE 10 OF 38 2 . 2 . 1 Features of the Pinpad Connection Port Backlit display 18-key keyboard Figure 3 - Features of Ingenico i3010 INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 11: The I3010 Keyboard

    • Green/ ENTER/YES input key/ • Function key/ • Feed key/ • Soft function/Navigation keys located directly under the display ( /CHQ, SAV/ & CR/ ) to allow the user to select options on the display. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 12: Port Layout

    2 . 2 . 3 Port Layout The following ports are as defined at the rear of the i5100 terminal. Interface Power Port Port (RS232-2) Telephone/ Pinpad Port PSTN Port (RS232-1) Ethernet Port INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 13: Installation Of An I3010 Pinpad

    6. At the conclusion of the synchronisation process, the i3010 pinpad will display: I3010 I3010 02.09 02.09 I3010 I3010 02.09 02.09 1234 1234 1234 1234- - - - D D D D INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 14 NOTE: When replacing an i3010 pinpad, ensure that the power supply to the i5100 terminal is turned off. Unplug the i3010 pinpad cable from the RS232-1 port on the i5100 terminal and then proceed from step 2(as above). INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 15: Set Up

    ENTER. To be selected as or CLEAR to exit put in a pause or wait, without saving 08797 and press put in the character ENTER ‘A’ by pressing 2 and COMPLETED then FUNC. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 16: Tcp-Ip (Broadband) With Dial Backup Configuration Flowchart

    COMPLETED followed by ENTER. START TCP-IP Y/N? Save Config Y/N? Press ENTER to start Press ENTER to save TCP-IP or CLEAR to exit or CLEAR to exit without starting TCP-IP without saving INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 17: Tcp-Ip (Broadband) Configuration Flowchart

    TCP-IP or CLEAR to exit enabled, press 2-NO and without saving without starting TCP-IP then press ENTER. COMPLETED Manually key in the Static IP address • Subnet Mask • Gateway IP • address followed by ENTER. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 18: Eftpos Configuration

    COMMS MODE? Press 3 for TCP-IP configuration followed by ENTER and proceed with the configuration as on page 22 3 3 3 3 - - - - TCP TCP- - - - IP INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 19 SAVE CONFIG Y/N 11.0 SAVE CONFIG Y/N SAVE CONFIG Y/N Terminal prompts to save configuration. Press ENTER to save configuration on the terminal or press CLEAR to exit and return to idle screen. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 20 3 = Blind Dial – this is the same as Tone dial, however the modem ignores the health of the dial tone on the line and simply dials the configured phone number to call the host. This is used where the quality of the dial tone is low. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 21 START TCP- - - - IP Y/N? START TCP START TCP IP Y/N? IP Y/N? IP Y/N? Terminal prompts to start TCP-IP (broadband) connection. Press ENTER to start TCP-IP connectivity or CLEAR to exit without starting TCP-IP. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 22 START TCP IP Y/N? 32.0 START TCP START TCP IP Y/N? IP Y/N? Terminal prompts to start TCP-IP (broadband) connection. Press ENTER to start TCP-IP connectivity or CLEAR to exit without starting TCP-IP. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 23: Multi-Merchant Configuration

    DELETE CONFIG? DELETE CONFIG? DELETE CONFIG? DELETE CONFIG? To delete the Terminal Configuration press ENTER, otherwise press CLEAR and the ENTER=YES,CLR=NO ENTER=YES,CLR=NO ENTER=YES,CLR=NO ENTER=YES,CLR=NO terminal will return to MULTI MERCHANT SETUP prompt INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 24 ENTER 1- - - - 8 8 8 8 ENTER 1 ENTER 1 Terminal is preset to “Enter 1 – 8”. To change use the numeric keypad then the FUNC key to access the alpha characters INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 25: Reset Merchant Configuration (Memory Reset)

    ETSL EFTPOS ETSL EFTPOS configuration and returns to idle. MEMORY RESET MEMORY RESET MEMORY RESET MEMORY RESET NOTE: The above function is performed to delete the configuration for the selected merchant only. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 26: Enable/Disable Terminal Functions

    CLEAR again to disable the INTERFACED function and press ENTER. 10.1 LICENSE KEY? LICENSE KEY? LICENSE KEY? LICENSE KEY? Key in the License Key which can only be obtained from Skyzer Technologies and XXXXXXX XXXXXXX XXXXXXX XXXXXXX press ENTER.

  • Page 27: Configure Receipt Header And Footer

    NOTE: To centre text: begin the line by adding the required number of spaces before keying in text. To insert a space, press 1 followed by the function key 5 times for a single space. Repeat until required number of spaces have appeared. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 28: Restart Terminal

    FUNCTION? FUNCTION? Enter 86 and press ENTER. FUNCTION? FUNCTION? RESTART RESTART RESTART RESTART Press ENTER to restart the terminal or CLEAR to cancel and return to idle screen. TERMINAL? TERMINAL? TERMINAL? TERMINAL? INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 29: Operation Of Terminal

    Until stored pending reversals are cleared, it will not be possible to access the merchant configuration menu and new merchant details will not be accepted by the terminal. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 30: Administration

    3824 Multi-Merchant Configuration 7418 Reset Merchant Configuration (Memory 9902 Reset) Enable/Disable Terminal Functions 7415 Configure Receipt Header and Footer 3825 Restart Terminal Upload Electronic Offline Voucher Transactions Diagnostics 9904 Training Mode 9999 INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 31: Diagnostics

    Screen should display this during display test. Press ENTER or CLEAR to go onto next test, CANCEL to return to idle prompt. █ █ █ █ █ █ █ █ █ █ █ INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 32 If COMMS test is performed, terminal screen should display processing now. ACCEPTED ACCEPTED Terminal screen will display ACCEPTED if COMMS test is successful. Press ACCEPTED ACCEPTED ENTER to return to idle screen. PRESS ENTER PRESS ENTER PRESS ENTER PRESS ENTER INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 33: Extra Terminal Functions

    Terminal will display KVC and prompt to PRINT CONFIG Y/N. PRINTING PRINTING If yes is selected, PRINTING displays while printing the configuration report. If no is selected, terminal returns to admin menu. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...
  • Page 34 To change the Time, enter the hour and minutes on the keyboard and press ENTER 12:49 12:49 12:49 12:49 NOTE: When the Merchant logon is accepted, the current date and time are automatically updated on the terminal. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 35: Safety And Maintenance

    INGRESS GUARDS To help minimise risk of dust or water ingress to the terminal, the use of an ingress guard is recommended. Recommended supplier: KeyCovers (Auckland) Email: sales@keycovers.co.nz Phone: (09) 627 5600 INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 36: External Power Supply

    ECR Interface Cable Ethernet Cable Pinpad Cable Figure 5 - Cable Port Locations NOTE: The pinpad cable connects to the RS232-1 port and the ECR interface cable connects to the RS232-2 port. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 37: Lift Latch To Open Printer Lid

    The paper roll size is 57mm width and 50mm diameter. Please take note of the direction of the paper roll. Figure 7 - Paper Roll Loading OPERATING ENVIRONMENT The operating temperature range for this device is between 5 C and 40 INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

  • Page 38: Skyzer Technologies Contact Details

    Unit A4, 1066 Great South Road Mt Wellington, Auckland New Zealand Internet Access http://www.skyzer.co.nz Technical Questions and Sales Enquiries info@skyzer.co.nz If you have any comments or suggestions relating to this guide please contact Skyzer Technologies directly. INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0...

Table of Contents