Appendix
Troubleshooting
If.you.have.problems.with.your.device,.check.the.following.
items..If.you.cannot.find.a.solution.to.your.problem.here,.
contact.your.dealer.
Will not power up.
The battery is not charged.
•. Charge.the.battery.
The temperature of the device may be too high or low.
•. Wait.until.the.device.is.within.standard.operating.
temperature.ranges.
The battery goes dead soon after it is charged
or the message "Shutdown" appears and power
turns off when the [START/STOP] button is not
pressed.
The battery charge is low.
•. Charge.the.battery.
The built-in battery is dead.
•. Replace.the.built-in.battery.
The screen brightness setting is too high.
•. A.high.screen.brightness.setting.can.cause.the.battery.
to.run.down.quickly..To.conserve.battery.power,.use.a.
lower.screen.brightness.setting.
The operation button or the touch panel is not
responding.
There are numerous possibilities for non-operation.
•. Push.the.[START/STOP].button.and.[LAP].button.at.the.
same.time.for.more.than.10.seconds.to.try.the.forced.
reset..After.the.forced.reset,.set.the.[Date.&.Time]..
The.log.data.and.setting.data.will.not.be.deleted.by.a.
forced.reset.as.it.may.cause.a.malfunction.
The touch panel is not responding.
The touch panel cannot sense your input.
•. The.device.has.a.resistive.touch.panel..Resistive.touch..
panels.require.a.stronger.touch.than.capacitive.touch..
panels.
The touch panel is locked.
•. Press.and.hold.the.[MENU].button.to.unlock..The.
message.appears.when.it.locks.
You do not know how to initialize.
•. Tap.[System]-[Setting.Manager]-[Initialize].from.the.
home.screen.to.initialize...
If.you.initialize,.the.ride.log.data.will.be.deleted..Save.
the.data.to.a.PC.before.initialization.
Sensor information is not displayed.
The sensor is not paired.
•. Check.that.the.sensor.is.paired.to.the.device.properly..
If.you.use.the.pedaling.monitor.sensor.SGY-PM900,.
refer.to.the.User's.Manual.of.the.SGY-PM900.and.
Installation.Manual.
The sensor battery is almost empty. Or the battery is not
loaded in the sensor correctly.
•. Replace.the.battery.with.a.new.one..Or.check.to.make.
sure.that.the.battery.is.correctly.loaded.in.the.sensor...
For.details.about.how.to.replace.and.load.the.sensor.
battery,.refer.to.the.sensor.user's.manuals.
8
Cannot pair sensors with the device.
Multiple sensors are activated.
•. Bring.the.device.closer.to.the.sensor.you.want.to.pair.
with.or.specify.the.sensor.device.number.and.then.try.
pairing.
The battery of the sensor is almost empty.Or the battery is
not loaded in the sensor correctly.
•. Replace.the.battery.with.a.new.one..
Or.check.to.make.sure.that.the.battery.is.correctly.
loaded.in.the.sensor..
For.details.about.how.to.replace.and.load.the.sensor.
battery,.refer.to.the.sensor.user's.manuals.
The latitude and longitude are not displayed.
Reception is poor when inside a room or in areas
surrounded by mountains.
It may take a few minutes to display the latitude and
longitude when you use the device the first time.
•. Use.the.device.outside.in.an.open.area..
When.you.use.the.device.for.the.first.time,.you.may.
need.toallow.extra.time.
The Cyclocomputer is not recognized when
connected to a PC.
The Cyclocomputer is not connected correctly to the PC.
•. Unplug.the.USB.cable.from.the.device.and.PC.and.
restart.the.device..After.that,.try.connecting.to.the.PC.
with.the.USB.cable.again.
Response is different from the location touched
on the touch panel.
The touch panel is not calibrated correctly.
•. Recalibrate.the.touch.panel.
GPS information is not received correctly.
Nearby tall buildings or trees are blocking communication.
•. Move.away.from.the.tall.buildings.or.trees,.wait.for.a.
few.minutes,.and.try.again.
Care, Maintenance, and
Storage
Make.sure.that.the.power.of.the.device.is.turned.off.before.
cleaning.
•. Use.a.commercial.cleaning.cloth.to.clean.the.display.
•. Use.a.soft.dry.cloth.or.a.cloth.that.has.been.dampened.
and.wrung.out.to.wipe.the.device.or.the.bracket.
•. Do.not.use.benzene,.paint.thinner,.or.other.volatile.
chemicals,.cleansers,.or.chemically.treated.cloths..Doing.
so.could.damage.the.product.or.cause.the.paint.to.peel.
•. Discharge.the.battery.and.store.the.device.in.a.cool.and.
dark.place.if.being.stored.for.a.long.period.of.time.
Removing the Battery
Remove.the.lithium-ion.battery.by.the.following.procedures.to.
dispose.of.the.device.
•. Please.use.caution.when.removing.the.battery..Please.never.
attempt.to.disassemble.the.device.except.when.you.dispose.of.
the.battery.
1. Remove the screw of the device.
Use.a.Phillips-head.screwdriver.and.remove.the.screws.(6).
from.the.back.of.the.device.
2. Remove the back cover of the device and the
lithium-ion battery cable from the substrate.