Scale Computing HC3 Installation Manual page 17

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7. Complete the Contact Info section as applicable for each professional service engagement. Some 
professional service engagements have more than one step, as shown by the transitional arrows at the top of 
the scheduling details. 
 
  NOTE 
 
All steps of a single professional service engagement can be scheduled in a single session, but
 
     
will only allow each piece to be scheduled in order (the Planning Call cannot be scheduled after
 
 
the Installation, for example). Each part of the current professional service will need to be
 
completed before the next professional service engagement can be accessed. 
 
8. Click an available date and time on the calendar and the appointment block below the Contact Info. 
9. Confirm the selected date and time by clicking Schedule Time. If there is ever need to reschedule any 
upcoming events the Reschedule Future Calls button can be used. It cannot reschedule events in the past, 
however. 
10. A confirmation email will be sent to the email address on record with the Portal user. 
 
 
 
©
Scale Computing 2019
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
Version 3.0: 02/2019
 
 
 
 
 
 
 
 
 
 
17 
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