Troubleshooting - Memorex 8188RF User Manual

Wireless smart office keyboard & mouse kit
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Troubleshooting

If you are experiencing problems with your keyboard, please check the
following:
1. Keyboard & Mouse do not work properly
Please re member to set the ID when your keyboard kits do not work
properly.
2. Mouse does not work accurately
Use the mouse only on a clean, flat, non-slippery surface in order to
ensure smooth and accurate cursor action. If you use a mouse-pad,
choose a light-colored one, not a dark one, to use less battery power.
3. The Smart Office Keyboard Software does not work properly
The hot key functions do not work after installing the Smart Office
keyboard software, please make sure if there are any keyboard hot
key drivers installed. Remove all keyboard hot key driver first and re-
install Smart Office Keyboard Software to solve the problem.
4. Add/Remove Smart Office Keyboard Software or Re-install
After installing the Smart Office Keyboard software, the Smart Office
Keyboard icon will display on the system tray. If you want to reinstall
the software for some reasons, you must remove the Smart Office
Keyboard driver from your operating system first. For more detailed
information, please refer to Uninstallation.
Note: If you want to upgrade your Smart Office Keyboard software or it
does not work properly, you can re-install it to solve this problem.
5. Other software applications cannot be installed properly
If it is failed to install other software applications, you have to remove
the Smart Office Keyboard driver from your system tray. After
completing the new software installation, you have to re-install the
Smart Office Keyboard Software again.
6. Multimedia Player cannot play VCD title or MPEG file
Make sure you have installed Windows Media Player version 7 or later
properly. If not, please download the Windows Media Player version 7
or later from Microsoft Web site.
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