EVSE 3704 Series User Manual And Installation Manual

Electric vehicle supply equipment (evse) for wall and pole mounted installations

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Control Module Inc., EVSE LLC
State of the Art EVSE with Cable Management
Electric Vehicle Supply Equipment (EVSE)
Model 3704 Family
For Wall and Pole Mounted Installations
User Manual and Installation Guide
Model 3704
Electric Vehicle Supply Equipment (EVSE)
3704-IG-001 Rev 1.2
November 2018
3704-001 Installation and User Manual
February 6, 2019
Page i

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  • Page 1 Control Module Inc., EVSE LLC State of the Art EVSE with Cable Management Electric Vehicle Supply Equipment (EVSE) Model 3704 Family For Wall and Pole Mounted Installations User Manual and Installation Guide Model 3704 Electric Vehicle Supply Equipment (EVSE) 3704-IG-001 Rev 1.2...
  • Page 2: Table Of Contents

    Mounting the Model 3704 ................................15 Removing the Cover ................................... 15 Wall-Mounting 3704 EVSEs ................................16 Single Wall-Mount ..................................16 Single or Dual Pole-Mounting The 3704 EVSE ............................ 18 Wiring the EVSE for Power ................................. 19 3704-IG-001 Installation and User Manual Page ii...
  • Page 3 Wiring the EVSE for Serial Connections .............................. 20 Replacing the Cover ................................... 21 Applying Operating Instructions ................................ 21 Installation Notes ..................................23 Dip Switch Settings ..................................24 Operation ...................................... 25 Testing and Fault Modes ................................26 Status Indicator Chart ..................................27 User Maintenance ..................................
  • Page 4: Important Notes

    Limitation of Liability In no event shall Control Module Inc., EVSE LLC, or its authorized distributors be liable for any indirect, incidental, special, punitive, or consequential damages, including without limitation, lost profits, lost data, loss of use, cost of cover, or loss or damage to the Watt Point Charging Station, arising out of or relating to the use or inability to use this manual, even if Control Module Inc., EVSE LLC, or its authorized distributors have been advised of the possibility of such damages.
  • Page 5: Instructions Pertaining To Risk Of Fire Or Electrical Shock

    Instructions Pertaining To Risk of Fire or Electrical Shock The following is a summary of safety concerns relevant to the installation and use of the Model 3704 EVSE Unit. Failure to follow these safety instructions may lead to serious injury, death and/or damage to the equipment.
  • Page 6: Instructions De Sécurité Importantes

    Instructions De Sécurité Importantes AVERTISSEMENT: sert à fournir une alerte de tensions dangereuses et possibilité de choc électrique. ATTENTION : est utilisé pour fournir la sensibilisation des renseignements importants dans ces instructions. INSTRUCTIONS DE SÉCURITÉ IMPORTANTES AVERTISSEMENT: Seul le personnel qualifié doit effectuer l'installation. Cette installation doit être effectuée conformément à...
  • Page 7: Introduction To Model 3704-A00Xx Evse Unit

    The 3725-104 Payment Module is engineered to work with the 3704 EVSE, whether the EVSE is single- or dual- mounted on a pole, or wall-mounted. The Payment Module and EVSE can be located on the same pole, nearby when wall- mounted, or mounted remotely from each other.
  • Page 8: Communication Options

    Pole-Mounted Connection When the 3704 EVSE(s) and the 3725-104 Payment Module are mounted together on a pole, typically, an internal serial cable connects each EVSE to the Payment Module. The Payment Module then connects to an external network via a Cellular modem or a hard-wired Ethernet connection.
  • Page 9: Additional Options

    Additional Options Data Router: The Data Router (Figure 15) in the charger is supplied with a basic ON/OFF keyboard for either free use, or use in conjunction with an optional Payment or Gateway Module. The charger can also be equipped with a Data Router with RFID card activation (Figure 16) to be used in conjunction with an optional Payment or Gateway Module, as well as an optional Handbook 44-compliant display module (Figure 16A) to display Kilowatts (kW) used and the associated cost.
  • Page 10: Specifications

    Connections Line 1 and 2, Ground Required Service (Breaker Panel)** 2-pole 40A breaker Non GFCI on a dedicated circuit/20A Switchable by Dip Settings Stand By Power (Per EVSE) Less than 10W typical (without communication/Payment Module/Gateway operating) Max Rated Power 7.2kW...
  • Page 11: 3704-Mounting Poles Product Ordering Chart

    3704-Mounting Poles Product Ordering Chart If using a pole mounted configuration, select the appropriate Pole Kit based on EVSE type (single/dual) and mode of communication (Zigbee/Serial) to the Payment/Gateway Module. Different poles are selected if a Payment Module/Gateway is on the same pole as the EVSE, as noted below.
  • Page 12: Site Preparation

    Site Preparation Power must be located at each charging location and supplied by individual, dedicated 40A non-GFCI circuit breakers at the breaker panel. A dual Model 3704 would require two circuit breakers. A qualified electrician or installer should provide local power at each charging site, install conduit runs back to the main breaker panel and make final wiring connections for power at the breaker panel.
  • Page 13 EVSE #1 EVSE #2 Figure 1B 3704-IG-001 Installation and User Manual Page 7...
  • Page 14: Site Selection

    (20'), easily reaching the front, rear or side of the Electric Vehicle being serviced. The site for the EVSE should be selected where it is easily seen, and as close as possible to the power source.
  • Page 15: 2010 Ada Standards For Accessible Design

    While installers should be knowledgeable about all aspects of the requirement, several critical paragraphs and illustrative figures (Fig. 3A-3E) are referenced below to assist with locating the EVSE to meet reach and obstruction requirements of the Act. When properly located relative to the curb, the Model 3704 is compliant with all aspects of the following ADA paragraphs.
  • Page 16 308.3.1 Side Reach – Unobstructed Where a clear floor or ground space allows a parallel approach to an element and the side reach is unobstructed, the high side reach shall be 48 inches (1220 mm) maximum and the low side reach shall be 15 inches (380 mm) minimum above the finish floor or ground.
  • Page 17: Pole-Mounting Options

    Whether using a CMI-supplied pole or a customer-supplied (electrically grounded per state and local codes) pole, mount the pole directly to a ground-level flat surface which should accommodate the weight and pull force of the EVSE(s). The weight of a single 3704 pole is 45.7 pounds, while a dual pole weighs 87.7 pounds. A concrete sidewalk is a typical mounting surface. A one-inch conduit (to support AC wiring from the breaker panel) is typically brought up into the center bottom of the pole.
  • Page 18: Wall-Mounting Options

    Wall-Mounting Options There are 4 mounting-screw holes in the rear mounting assembly of the 3704 EVSE, two at the top and two at the bottom. Using the mounting hole pattern depicted (Figure 5), drill pilot holes if necessary. The mounting hardware/holes should be designed around #10-sized screws.
  • Page 19: Electrical Service Connections

    Neutre porteurs de courant par le Modèle 3704. Les deux phases utilisés doivent chaque 120V mesure au Neutre. Note: A separate 40 Amp. Non-GFCI breaker is required for each individual EVSE. 3704-IG-001 Installation and User Manual Page 13...
  • Page 20 Neutre. Si cela n'est pas fait, la protection du sol-faute ne fonctionnera pas correctement. Aussi, le robinet du Centre doit être connecté au sol. Note: A separate 40 Amp. Non-GFCI breaker is required for each individual EVSE. 3704-IG-001 Installation and User Manual Page 14...
  • Page 21: Mounting The Model 3704

    Figure 7D Figure 7E 4. With both top and bottom cover tabs clear of the EVSE frame, hold the cover in the middle and pull it straight out (Figure 7D). Important! - While pulling the cover out, carefully maneuver both the cover and J1772 cable connector to allow the connector and “Bee-Guard”...
  • Page 22: Wall-Mounting 3704 Evses

    NOTE: In order to remain ADA-compliant, from the user’s perspective, the 3704’s Data Router MUST be no more than 48 inches from the ground when mounted to a wall (Figure 1B). There are 4 mounting-screw holes in the rear frame of the 3704 EVSE, two at the top and two at the bottom (Figure 8A). Bottom...
  • Page 23 Dip Switches Data Router Status LEDs Serial Connection Terminal Block Power Disconnect Switch ZigBee Antenna (Optional) Figure 8B 3704-IG-001 Installation and User Manual Page 17...
  • Page 24: Single Or Dual Pole-Mounting The 3704 Evse

    Ensure the knockout plug is removed from between the two bottom mounting holes. 1. Using four supplied #10 screws and lock washers, attach the EVSE to the side of the pole using the pole’s mounting holes. Ensure the Pole’s and EVSE’s access holes align. Refer to Figure 8A for...
  • Page 25: Wiring The Evse For Power

    (Figure 10B). Be sure to use stranded copper wires. The incoming ground wire from the pole Ground Bar is attached to the EVSE Ground Bar just below the Power Disconnect Switch. Note: The Power Disconnect Switch and Ground Bar can accommodate wires from 4-10 gage.
  • Page 26: Wiring The Evse For Serial Connections

    3. Keeping in mind that the right EVSE is # 1, when looking at the access cutout hole (Figure 9A) or the mounted Payment Module (Figure 1B), attach each individual wire of the Payment Module communication cable to its corresponding, pre-wired counterpart in the 5-position Euro-Block (Figure 12).
  • Page 27: Replacing The Cover

    9. Threading by hand, replace the two cover screws and washers removed earlier. Finish tightening with a screwdriver. Do not overtighten with power tools. Applying Operating Instructions The 3704 is packaged with two labels that explain using the EVSE to the charging customer. Apply the appropriate label to the front cover (Figures 13C, 13D, 13E). Figure 13C...
  • Page 28 Figure 13D: With Payment Module Figure 13E: Without Payment Module 3704-IG-001 Installation and User Manual Page 22...
  • Page 29: Installation Notes

    It is important to fill out the following information for your records for each charging location. Circuit ___________________________________________________ Panel Location _____________________________________________ Breaker Number ____________________________________________ Breaker Rating _____________________________________________ EVSE Station 1 Installer ID ____________________________________ Location ______________ Company _________________________ Number ______________ Name ____________________________ Tel.
  • Page 30: Dip Switch Settings

    Switch 2 is not currently used and is reserved for future applications. Switch 3 puts the EVSE into Test Mode for connecting to a Payment Module via a ZigBee network. See the 3725-UG-002 Payment Module User Guide for information about adding the 3704 to the network. OFF = Not in Test Mode; ON = In Test Mode Switch 4 provides an interface for Controller Access Security Systems (CASS).
  • Page 31: Operation

    The following operation assumes all steps with a Payment Module have been completed to initiate the EVSE for a charging session. If your EVSE does not use a Payment Module, you will need to press the ON/OFF button (Figure 15) or touch an ID card to the RFID Reader (Figure 16) to initiate the session.
  • Page 32: Testing And Fault Modes

    Testing and Fault Modes With the communications required between the EVSE and the electric vehicle, it is recommended that the installer use a Control Module Inc. Model 3840-001 hand-held Electrician tester. This will thoroughly check out the EVSE, before using an Electric Vehicle.
  • Page 33: Status Indicator Chart

    Status Indicator Chart (Power) (Connected) (Charging) (Problem) NORMAL USE MODES: BLUE YELLOW GREEN Line Voltage On Self-Diagnostics Pass Line Voltage is between 208-240VAC Ground Connection Present Waiting to connect to EV Cable is connected Random start time activated – Charging begins in 2-5 minutes Vehicle in charge mode (Level 2) Vehicle charged...
  • Page 34: User Maintenance

    Assurer l'alimentation électrique a été fermeture à la source avant de commencer les travaux d'électricité. Suivez tous les codes d'état et locaux. Should the 3704 EVSE have to be relocated, remove the unit in the reverse order that it was installed. ...
  • Page 35: Customer Support

    Customer Support Should questions about installation, operation, optional features, maintenance or service arise, please call Technical Support at 1-888-753-8222 between the hours of 8:30 am to 5:00 pm EST, Monday to Friday. Letter Service Department Attn: Jack Batalha, Director Product Support Control Module Inc.
  • Page 36: Warranty

    Warranty For Standard Terms and Conditions, and Warranty information: http://controlmod.com/technical-support/order-terms/ 3704-IG-001 Installation and User Manual Page 30...
  • Page 37 SAVINGS, LOSS OF EARNINGS, GOODWILL, COSTS OF COVER, IN EACH CASE RELATING TO THIS WARRANTY OR TO THE EQUIPMENT, EVEN IF SUCH DAMAGES WERE FORESEEABLE AND EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. EVSE LLC A Division of Control Module, Inc.

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