RAIL LED Indicators
Solid Green
Successful credit card transaction with no printed receipt
•
Flashing Green
Successful cash transaction with no printed receipt; restaurant staff will need to collect the cash from the RAIL and
•
process at the POS according to current restaurant operating procedures
Solid Blue
Successful credit card or cash transaction and a printed receipt was requested; restaurant staff will need to retrieve
•
the printed receipt from the designated receipt printer location and verify whether or not cash was used for
payment
Solid Red
Indicates an error has occurred on the RAIL or assistance was requested by the guest; restaurant staff should
•
check with the guest and provide assistance if needed
Flashing Blue
When customers are prompted to swipe their credit card, and when the RAIL is setting up
•
Multi-Color
RAIL's safety feature has been triggered making it inoperable. The top LED is red and the screen is dark and
•
unresponsive
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RAIL User Manual