Table of Contents
Advertisement
Problems and Remedies_____________________________
Problems and remedies
Repairs to your machine may only be carried out at the
service center. Unprofessional repairs and use of non-
original replacement parts can be dangerous for the
user. In case of unprofessional repairs, no liability will be
accepted for resultant damage and the guarantee is
invalidated.
Problem
No coffee output or
insufficient output
No coffee output
Cold Coffee
Pump sounds very loud
Water drips continuously out
of
dispensing
head
Occasional drops drip o
dispensing
head
Coffee tastes sour
The amount
of
water
programmed per cup is
correct
Dispensing button flashes
red very quickly
Dispensing button lights
up in green
The machine stops dispensing
The lever cannot be lowered
Dispensing button
flashes green very quickly
Water tank sensor light
flashes red
Water tank empty but the
sensor light
not flashes.
Capsule tray light
flashes red
Possible Cause
Water tank empty
Defective pump
Capsule not (completely) perforated
Operating lever open
Scale built up in the machine
Water tank not completely in place
defective pump
Heating system defective
Water tank empty
Water tank not properly in place
machine/piping blocked with lime
deposits
empty capsules have remained in the
boiler unit
machine not flushed out enough after
decalcifying
Capsule has passed expiration date
water tank empty
Water quantity dosage not
programmable
Program changed
electronic malfunctioning
no malfunctioning. The machine is in
energy- saving mode
Water tank empty
Defective pump
The used capsules tray is full
Capsule stuck inside
Machine is exposed to cold temperature
for prolonged time, the heating function
is disable for safety reasons.
Water tank empty
The water tank exposed to intense light
or sunlight
The used capsule tray is full
If this troubleshooting guide does not help you
solve your problem, please contact your
Espressotoria® System Customer service on
18 00 610 55 12
Important: pull out the power plug immediately
in case of faults, defects or possible damage to
the machine after a fall.
Remedy
fill the water tank
Contact the service centre
Use a new capsule/contact the service centre
Close lever completely
Descale the machine
Insert water tank correctly
Contact the service centre
Contact the service centre
Fill the water tank
Insert water tank correctly
descale the machine
eject the capsule (occasional drops are normal,
it is not a defect)
flush out the machine again
Use a new capsule
Fill the water tank
reprogram
reprogram
switch off the machine, wait for 20 minutes
and restart it. If the problem persists, contact
the service centre
press one of the dispensing buttons
Fill the water tank with fresh water
Contact the service centre
Empty the used capsule tray
Remove the used capsule
switch off the machine, wait until it reaches
room temperature and restart it. If the
problem persists, contact the service centre.
Fill the water tank
Relocate the machine, avoid from the intense
light or sunlight
Empty the used capsule tray
Hide quick links:
Advertisement
Table of Contents
