Sana EUJ-828 User Manual page 24

21
Before requesting a repair
When calling for service, please have the
manufacturer's serial number or bar code available.
07 Do not insert too many ingredients
at once.
If you insert an excessive amount of ingredients
or improperly cut ingredients, the unit may stop.
09 Juice leaks over the base.
Have you forced a lot of ingredients into the feeding tube?
If you force too many ingredients at once into the feeding tube, especially ingredients with a
high pulp content, the gasket can be pushed back by the force, allowing a small amount of juice
to escape. Allow most ingredients to self-feed, and make sure pulpy ingredients are cut to the
proper size. Do not try to over-feed the juicer by force. Please contact the Customer Service
Center if juice continues to leak from above the body.
10 The hopper does not open.
There might be a lot of pulp inside the juicing chamber. Set the lever to the half-closed position,
and press the [ON] button to release excess pulp.
Press [REV] button for 3-5 seconds and then release the button. Repeat this process 2-3 times.
Have you placed any foreign substances or solid objects (hard seeds such as persimmon)
in the juicer?
Press [REV] button to push the ingredients back up toward the feeding tube. This should reduce
the pressure on the lid and allow the hopper to open. Do not attempt to open by force.
Please contact your local Customer Service Center for assistance if it still will not open.
11 The Chamber shakes when juicing.
Slight shaking may be caused by the motor.
Depending on the texture of the ingredients, there may be slight to more pronounced shaking
of the juicing chamber while juicing. This is normal and is a result of the auger rotating. Hard
ingredients such as carrots, radishes, and beets may cause more shaking than soft ingredients.
08 Only use the pusher when feeding
ingredients. Other objects will damage
the juicer.
Note: Most ingredients will self-feed. Only use the
pusher if an ingredient becomes stuck.