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Appendix A: Troubleshooting
1.
Ensure that the SeaCOM software has been installed on the machine, so that the necessary files are in place to
complete the installation. To confirm installation, click on the Windows 'Start' button and then select 'All
Programs' . You should see the 'SeaCOM' program folder listed.
Note: The SeaCOM driver must be installed before the adapter is installed into your computer.
2.
Make sure the serial adapter is securely installed in a motherboard slot.
3.
Open Device Manager and locate the COM ports (described under 'Verifying Installation' in the Installation and
Configuration section of this manual).
4.
Once you have confirmed that the COM ports are listed in Device Manager, you can use the WinSSD utility and a
loopback plug to test communications. Detailed help is included in the WinSSD utility.
CHAPTER
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