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116
Questions & Answers
Problem
No network connec-
tion.
Phone loses net-
work.
Calls not possible.
Certain uses of
phone not possible.
Impossible to make
entries in Phone-
book/Addressbook.
Voice message not
functioning.
flashes to indi-
ã
cate an SMS.
flashes to indi-
ä
cate an MMS.
flashes to indi-
å
cate an MMS.
Function cannot be
set.
Capacity problems
with, for example,
Games & More, ring-
tones, pictures, vid-
eos, SMS archive.
No WAP access,
downloading not
possible.
Possible causes
Weak signal.
Outside GSM range.
Invalid SIM card.
New network not authorised.
Network call barring is set.
Network overloaded.
Signal too weak.
Second line set.
New SIM card inserted.
Charge limit reached.
Credit used up.
Call restrictions are in place.
Phonebook/Addressbook is full. Delete entries in Phonebook /Addressbook (p. 15).
Call divert to mailbox not set.
SMS memory is full.
MMS memory full.
Phone memory full.
Not supported by service pro-
vider or registration required.
Phone memory full.
Profile not activated, profile set-
tings wrong/incomplete.
Possible solution
Move higher, to a window or an open space.
Check service provider's coverage area.
Complain to the service provider.
Try manual selection or select a different network
(p. 92).
Check network barrings (p. 91).
Try again later.
Reconnection to another service provider is auto-
matic (p. 92). Switching phone off and on again can
speed this up.
Set first line
(p. 93).
\
Check for new barrings.
Reset limit with PIN 2 (p. 39).
Load credit.
Barrings can be set by service provider.
Check barrings (p. 91).
Set call divert to mailbox (p. 60).
Delete or file SMS (p. 15).
Delete MMS (p. 15).
Delete messages, pictures, videos, games or appli-
cations.
Contact your service provider.
Delete files in the relevant areas. You can use the
memory assistant to delete specific files (p. 84).
Activate or set WAP profile (p. 71). If necessary ask
your service provider.
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