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CAN'T LIGHT THE PILOT FLAME
Is there gas to the water heater?
Check the gas isolation valve on the gas
supply line is open.
Is there a normal gas supply to the
rest of the premises?
Try lighting another gas appliance to
check. If there is no gas, call the gas
supplier.
WATER HEATER APPEARS TO BE LEAKING
When the water heater is first lit, or after a large usage of hot water, A large
amount of condensation may form and drip on the burner and tray of the water
heater. This is quite normal, especially in winter months and will evaporate off as
the water is heated.
HIGHER THAN EXPECTED GAS BILLS
Should you at any time, feel your gas account
is higher than expected, we suggest you check
the following points:
Is the Expansion Control or Temperature &
Pressure Relief valve running excessively?
Refer to page 18.
Is one outlet (especially the shower) using
more hot water than you think?
"Not Enough Hot Water"
Refer to
page 17.
Is there a leaking hot water pipe, dripping hot water tap, etc?
Even a small leak will waste a surprising quantity of hot water and gas.
Replace faulty tap washers, and have your plumber rectify any leaking pipe
work.
Has there been an increase in hot water usage?
An increase in hot water usage will result in an increase in water heater
operation.
Has your water heating tariff rate been increased by your gas retailer since
your previous account?
If you have checked all the foregoing and still believe you need assistance,
phone THE RHEEM SERVICE DEPARTMENT 0800 657 335 who can direct you
to your nearest Accredited Service Agent to arrange for an inspection of the
water heater.
318457 Rev D Issued: 15/11/18
SAVE A SERVICE CALL
on
19
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