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SERVICE INSTRUCTIONS
Rheem Electric Water Heaters
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111 Series - Rheemglas
162 Series - Rheemglas
171 Series - Rheemglas
191 Series - Rheemglas
121 Series - Rheem Plus
411 Series - Optima
462 Series - Optima
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Summary of Contents for Rheem TM012
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Page 1: Service Instructions
111 Series - Rheemglas 162 Series - Rheemglas 171 Series - Rheemglas 191 Series - Rheemglas 121 Series - Rheem Plus 411 Series - Optima 462 Series - Optima This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 2: Table Of Contents
Replacement Parts List ....................38 Rheem Electric Water Heater Warranty - (Australia Only) ..........39 Document Revision History....................40 TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 3: Safety Warning
The information provided in these instructions is based on the water heater being installed in accordance with the Installation Instructions provided with each water heater. Should you require further technical advice on a Rheem Electric Water Heater, contact your nearest Rheem Water Heater Australia Service Department where all genuine replacement parts are also available. -
Page 4: Specifications
5. Conduct an insulation test on the water heater. (Refer to page 25) 6. Rheem Plus models: Service the tempering valve. (Refer to page 32) TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. -
Page 5: Operation
When the bottom element is connected to an off peak tariff full recovery of the tank will occur whenever power from the off peak tariff is available, usually overnight. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. -
Page 6: Components And Their Function
This is known as non-simultaneous operation. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by... -
Page 7: Wiring Diagrams
40mm. As part of this change the inlet fitting was raised 40mm to maximise delivery and the height of the booster element was dropped 40mm to retain the same boost volume. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by... - Page 8 In November 2005 a new design electric element and cylinder element barrel was introduced to all Rheem electric storage water heaters (refer to fig. 1A & 1B). The new design elements utilise a new flange, gasket and earthing arrangement and are a direct replacement for earlier model elements and as such part numbers remain unchanged.
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Page 9: Common Faults
High water pressure areas will have more complaints of this nature and the use of a pressure-limiting valve (PLV) to reduce the household cold-water pressure will usually solve most problems. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by... -
Page 10: Fault Finding Chart Index
Noisy water heater Water too hot Electrical insulation test TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 11: General Fault Finding Chart
? Noisy water heater TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 12: Fault Finding Chart 1
1 with diagnosis procedure mega-ohm? TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 13: Fault Finding Chart 1.1
Water heater electrically ok TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... - Page 14 1L and 2T on the thermostat. The reading should be less than 1 ohm. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
- Page 15 Normal voltage is 240 volts TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
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Page 16: Fault Finding Chart 2
1 with diagnosis procedure mega-ohm? TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 17: Fault Finding Chart 2.1
Break in upper circuit wiring loom. Locate and repair TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... - Page 18 4T of the upper thermostat. If the reading is less than 1 ohm the neutral to the bottom element is closed. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by...
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Page 19: Fault Finding Chart 2.2
Water heater electrically ok TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 20: Fault Finding Chart 3
Check dip tube is not missing, broken or incorrectly fitted TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 21: Fault Finding Chart 3.1 & 3.2
Normal Operation Replace Tempering Valve 2 Zone Plumbing Option TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 22: Fault Finding Chart 4
Replace heater if pressure will not hold TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 23: Fault Finding Chart 5
Fit 600kPa PLV if pressure excessive TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 24: Fault Finding Chart 6
Replace thermostat TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 25: Fault Finding Chart 7
Personal Protective Equipment should be worn when conducting step 1 of this procedure to reduce the risk of electric shock. Refer to Rheem safety procedure on electrical testing. Test 2 - To check insulation resistance of the water heater Neutral Circuit (reading not to be below 1 mega-ohm). -
Page 26: Component Replacement Procedures
Personal Protective Equipment should be worn when conducting step 3 of this procedure to reduce the risk of electric shock. Refer to Rheem Safety Procedure on electrical testing. 1. Isolate the power and water supplies to the water heater and remove lower access cover. - Page 27 8. Refit the anode cap. 9. Purge air from the system through hot taps and restore the power supply to the water heater. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by...
- Page 28 Top Thermostat – Non-simultaneous (Procedure 5) Personal Protective Equipment should be worn when conducting step 2 of this procedure to reduce the risk of electric shock. Refer to Rheem Safety Procedure on electrical testing. 1. Isolate electrical supply and remove upper and lower front covers.
- Page 29 10. Purge air from the system through hot taps. 11. Refit cold water and cold pipe access covers. 12. When tank is full restore electrical supply. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by...
- Page 30 12. When tank is full restore electrical supply. After replacing the tempering valve the warm water temperature will need to be checked to ensure correct operation. Refer to steps 11 to 13 in the Rheem Plus Tempering Valve Annual Service Procedure on page 32.
- Page 31 Personal Protective Equipment should be worn when conducting step 2 of this procedure to reduce the risk of electric shock. Refer to Rheem Safety Procedure on electrical testing. When replacing an element on a heater with a cylinder barrel that does...
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Page 32: Rheem Plus Tempering Valve Annual Service Procedure
Ensure Temperature at the warm water outlet nearest the water heater does not exceed 50 Deg C as required by AS3500.4 clause 1.9.2. 13. Refit all covers. TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by... -
Page 33: Exploded View - Single Element Models
Exploded View – Single Element Models TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 34: Exploded View - Twin Element Models
Exploded View – Twin Element Models TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 35: Replacement Parts List - 25L And 50L
290132 NI – Not illustrated *Mandatory on 25 litre models only TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 36: Replacement Parts List - 80L, 125L And 160L
N.I Cord Set – 10 amp 890244 N.I – Not illustrated TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 37: Replacement Parts List - 250L, 315L And 400L
Dip Tube (Outlet) 225601 225601 225601 TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 38: Exploded View - Rheem Plus Components
090150 090150 Cold Pipe Removal Tool (not shown) 890330 TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”... -
Page 39: Rheem Electric Water Heater Warranty - (Australia Only)
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the owner under certain circumstances with certain minimum statutory rights in relation to your Rheem water heater. This warranty must be read subject to that legislation and nothing in this warranty has the effect of excluding or restricting those rights. -
Page 40: Document Revision History
11/02 Format revised, Dual handed and Rheem Plus models added 03/06 TM012 Rheem Electric Water Heaters Service Instructions REV: B Date of Issue: 03/06 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...