Forwarding Calls; Blocking A Number - Sony Xperia XZ3 User Manual

5 Tap the switch underneath to enable or disable the function.

Forwarding calls

You can direct calls to a different recipient, for example, to another phone number
or another device.
If you are using a Dual SIM device, you can also forward calls that come in on SIM
card 1 to SIM card 2 when SIM card 1 is unreachable, and vice versa. This function is
called Dual SIM reachability. You must enable it manually.
To forward calls
1 Find and tap (Phone icon).
2 Tap (Menu icon) > Settings.
3 Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM users, tap
Calls.
4 Tap Call forwarding, then select an option.
5 Enter the number you want to forward calls to, then tap Turn on.
To turn off call forwarding
1 Find and tap (Phone icon).
2 Tap (Menu icon) > Settings.
3 Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM users, tap
Calls.
4 Tap Call forwarding.
5 Select an option, then tap Turn off.
To enable the Dual SIM reachability function
Note
This function only applies for Dual SIM devices.
1 Find and tap Settings > Network & internet > Advanced > Dual SIM > Dual SIM
reachability.
2 Under Dual SIM reachability, tap the switch to enable the function.
3 Follow the on-screen instructions to complete the procedure.
Hint
If the Dual SIM reachability function does not work after you enable it, check that you have
entered the phone numbers correctly for each SIM card. In some cases, the numbers are
detected automatically during setup. Otherwise, you are prompted to enter them manually.

Blocking a number

You can block certain numbers from calling you and from sending you messages.
Select from stored numbers or type in a number yourself.
To block a stored number
1 Find and tap (Phone icon).
2 Touch and hold the number you want to block.
3 Tap Block number, then tap BLOCK. Calls and texts from this number are blocked.
To block a number by typing the number
1 Find and tap (Phone icon).
2 Tap (Menu icon) > Settings > Block numbers > Add a number.
3 Enter the phone number you want to block, then tap BLOCK. Calls and texts from
this number are blocked.
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