Warranty - GoWISE USA GW22041 Instruction Manual

Warranty

General Warranty (Excluding Refurbished/Auction Items)
GoWISE USA has a 1-year limited warranty for all products. Products are
warrantied against defects in materials and workmanship for 1-year from
the date of purchase, when used in accordance with the instructions
provided. This warranty does not cover damages or wear resulting from
accident, misuse, abuse, commercial use, or unauthorized adjustment and/
or repair.
For all GoWISE USA Pressure Cookers / Smoker, the removable lid and
all components (floater valve, regulator knob, sealing ring, steam basket,
stainless-steel rack, insert pot) are warrantied for 30 days from the day of
purchase and DO NOT fall under the 1-year limited warranty of the unit.
For all GoWISE USA Air Fryers, the removable basket, tray, and all
components are warrantied for 30 days from the day of purchase and DO
NOT fall under the 1-year limited warranty of the unit.
GoWISE USA® shall not be liable for loss of use or any other incidental,
consequential or indirect costs, expenses or damages. There are no express
warranties except as listed above. This warranty gives you specific legal
rights, and you may have other rights which vary from state to state.
CALL: 855-233-9199 for RETURN INSTRUCTIONS.
WE DO NOT SERVICE PRODUCTS OUTSIDE THE 48 CONTINENTAL UNITED
STATES. (WE WILL SHIP TO A FREIGHT FORWARDER FOR CUSTOMERS)
Regarding Purchase From 3rd Parties
In order for the GoWISE USA customer service team to look up the
warranty information regarding the product(s), the original order
information and/or proof of purchase is required. Without this information
GoWISE USA will be unable to move forward with providing a replacement
under warranty, as we do not know the date or origin of the purchase.
GoWISE USA does not have a working business relationship with 3rd party
selling sites or services or individuals which are not listed below as one
of our Authorized Retailers. GoWISE USA is not responsible for making
inquiries to such 3rd parties for the purpose of obtaining documentation. It
is the responsibility of the person(s) making the warranty claim to provide
original documentation such as order information and/or a receipt so
that customer service can process your request. Any claim made under
GoWISE USA warranty guidelines must be made by original purchaser of the
product(s). Any defective product will be replaced as long as the issues with
the device fall within warranty guidelines.
Authorized Retailers
-Amazon
-GoWISE USA (Amazon, Sears Marketplace)
-WayFair
-morningsave.com
-Houzz
-Home Depot
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